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 TNB Allo Nationwide Open Fibre Expansion, CBJ,Malacca,Perak,Penang,Johor & Kedah

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QuantumEdge
post Sep 28 2021, 09:30 PM

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QUOTE(heLL_bOy @ Sep 28 2021, 08:32 PM)
depend how they work on it.. can be hours can be days can be months or can be years  tongue.gif
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“Tele*om has left the chat”
Forever horrendous international routing
QuantumEdge
post Oct 1 2021, 06:16 PM

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QUOTE(Jasilu90 @ Oct 1 2021, 05:55 PM)
Allo new plan of 300mbps , only charges for RM109.00 per month (not included sst)
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Not available on official website yet, maybe special plan for 30--100mnps users?
QuantumEdge
post Oct 14 2021, 01:33 PM

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My aunt's house at Jalan Melanti,Bandar Indahpura Kulai, Johor's DP is up
The agent told me port open in November

Meanwhile, Saleng and Kulai's work will restart in November
Should be ready in mid 2022
QuantumEdge
post Oct 15 2021, 08:34 PM

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QUOTE(likeastar @ Oct 15 2021, 07:52 PM)
Mid 2022 so long ah  Can't wait already. Finally will start the work. Saw the tiang at there long time already.
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You at Kulai too?
They're fast, since they pull the fibre along the poles instead of running underground
QuantumEdge
post Oct 18 2021, 04:32 PM

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QUOTE(likeastar @ Oct 18 2021, 11:13 AM)
Yes. I at saleng. All jalan in saleng like jambu muhibbah got unifi except my jalan only have streamyx. Already went for tmnet to request unifi also didn't get unifi. Sick of it already.

Just pull only also have to wait till mid of 2022 only get? I wish to change to allo immediately.
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They still need to finish their cabling work to servers I think, hence the DP-less pole/missing numbers on the pole
Indahpura will get Allo ahead of us


QUOTE(kskoay @ Oct 18 2021, 12:40 PM)
You better don’t bring so much of hope else you will get disappointed … I stay in apartment, my building management sign the installation agreement with allo on March, they started the cabling work on May, until now they still can’t bring up the service….we have no idea where they stuck and they can’t even tell the eta
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You're at indahpura's apartment, right? I saw the work permit early this year.
Allo's project in Johor was delayed due to "unforeseen issues" as they mentioned in FB
You can take a guess what delayed it, search it up on Google...
Don't worry, it'll be ready eventually
QuantumEdge
post Nov 21 2021, 09:33 AM

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QUOTE(supergen3 @ Nov 20 2021, 11:04 PM)
Good news for Kulim folks at taman kemuning and Taman selasih. Allo started planting it's utility poles at the back lanes of houses in those areas.
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Still a long way to go, 6 months at least
QuantumEdge
post Nov 22 2021, 06:46 PM

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Lodged a complaint to skmm for TNB's slow deployment in Johor
No reply lol
QuantumEdge
post Nov 24 2021, 11:31 AM

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QUOTE(kskoay @ Nov 23 2021, 03:30 PM)
Cannot locate allo inside…if you select others then no point..,,I lodged a complaint on October (select others, allo or tnb is not inside the list), nobody pickup the case until now….
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I'll send another complaint through Respon-sRakyat app,
previously I tried to contact Allo through email and FB messenger, 0 response.
QuantumEdge
post Nov 26 2021, 04:07 PM

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QUOTE(Cincai.La @ Nov 25 2021, 03:01 PM)
Mine only reply once then no more follow up. I report about poor customer service.

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QUOTE(wc_how @ Nov 26 2021, 02:57 PM)
Don't waste time lol.
I reported them MCMC almost half year ago, no reply at all.
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Not sure if I've submitted to the correct department or not, but I'm giving it a try
QuantumEdge
post Nov 26 2021, 08:36 PM

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QUOTE(Cincai.La @ Nov 26 2021, 08:20 PM)
Can you guys pay the bill using Duit Now? It failed every time I scan on the QR code.
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Just wondering, Allo cant do auto debit?
QuantumEdge
post Nov 30 2021, 10:40 AM

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QUOTE(skylinelover @ Nov 30 2021, 01:41 AM)
Haha i starting 2 see more unifi fixes in old ass taman skudai like universiti, melawati, seri orkid, nusa bistari, nusa jayamas, selesa jaya etc. laugh.gif Good 4 them. Way 2 long overdue. laugh.gif
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I thought Taman u was fully fibre years ago?

Still no reply from allo, day 6
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QuantumEdge
post Dec 1 2021, 12:00 PM

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QUOTE(kskoay @ Nov 23 2021, 03:30 PM)
Cannot locate allo inside…if you select others then no point..,,I lodged a complaint on October (select others, allo or tnb is not inside the list), nobody pickup the case until now….
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QUOTE(Cincai.La @ Nov 25 2021, 03:01 PM)
Mine only reply once then no more follow up. I report about poor customer service.

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MCMC called, asking me to provide more info on email
They're kinda oblivious about Allo it seems...

QuantumEdge
post Dec 1 2021, 02:43 PM

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QUOTE(jcws87 @ Dec 1 2021, 01:57 PM)
Actually I think it no the fault of Allo as I see the gov/mcmc dont consider Allo as an ISP. As you study closely to the Jendela project, mcmc didnt ever mention Allo in it report.

[attachmentid=11051982]

In mcmc's Jendela quarterly report, only TM, TIME, Maxis and Celcom Timur were mention. Even in the early stage of Jendela fund allocation, Allo name was never mention as I remember.
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Well, at least I tried
Now wait for their proper reply
QuantumEdge
post Dec 7 2021, 10:54 AM

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QUOTE(Ciman85 @ Dec 5 2021, 09:29 PM)
Hi. I’m moving to Setia Eco Glades Cyberjaya this month. Currently I’m using unifi, but as i checked with Unifi, they dont have coverage in that area. I did asked the management there, they are using Viewquest & City Broadband there. I read in few forums that VQ connection & service is poor. Anyone of you using CB there? How is the connection? Or do you guys have any suggestion which ISP good in Setia Eco Glades Cyberjaya area? 🤔
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I'm not a CBB user, but was looking forward to be one
After months of waiting for their cs's respond, multiple reports to mcmc
I can tell you their CS is pretty much non existent...
Deal breakingly bad...

Speed and stability wise seems ok
QuantumEdge
post Dec 15 2021, 08:48 AM

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QUOTE(Cincai.La @ Dec 14 2021, 10:56 PM)
Any reply from MCMC?
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Nope, nothing at all
I'm abandoning Allo and going for Maxis fibre doh.gif
QuantumEdge
post Dec 17 2021, 07:47 PM

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QUOTE(kskoay82 @ Dec 17 2021, 05:33 PM)
Finally, allo is ready for service at my place on today! Luckily still can subscribe to 300Mbps package (until end of December)
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Where, Penang?
QuantumEdge
post Dec 21 2021, 11:50 AM

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QUOTE(skylinelover @ Dec 21 2021, 06:12 AM)
last year saja haha
me ok ok with IPV4 only
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Good for you, my area delayed again (5th time) till next March
But I can't stand Unifi anymore and is in the process of switching to Maxis, so that's bye bye from me to Allo
QuantumEdge
post Jan 7 2022, 10:09 AM

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QUOTE(Cincai.La @ Jan 6 2022, 08:16 AM)
ya. someone told me before.
I can tell you that it won't work because I have try it before.I have report to MCMC on Oct but until today still no one follow up the case. I even try to report on Biro Pengaduan Awam and you know what they tell me? They tell me that they don't know who is Allo. They only know ISP like TM, Maxis and so on. I have to explain to them who is Allo then they only proceed the report. But it also useless because no body follow up the case.
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The same goes to me, reported to MCMC but no one follow up on the case
It's been 2 months now, other departments got no idea what Allo is

Meanwhile, their FB still saying Soon™ for the 5th times
They're sooning so much it's been over a year now, and still stuck with empty poles

Hence I quit waiting and grabbed Maxis RM129 300mbps
Less hassle, better customer service, and speed is completely overkill for my work
QuantumEdge
post Jan 7 2022, 10:13 AM

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QUOTE(wilson1stop @ Jan 6 2022, 12:02 PM)
Ouch, then no TNB Allo for me...
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I really wouldn't suggest getting Allo at this time
Their CS is dealbreakingly bad, routing seems broken too
Just take a look at their page on Google...

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QuantumEdge
post Jan 10 2022, 01:45 PM

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QUOTE(Cincai.La @ Jan 7 2022, 01:20 PM)
They already fix the routing issue. The reason why ppl give 1 star is because the CS know nothing when we report the routing issue. They keep on blaming the problem is from the game provider or it a international routing issue which cannot fix by them. That is why I recommend you guys report to their FB page directly instead to CS. Their admin of Allo page is more professional than the CS team because they able to fix the issue within few hours while CS just keep on blaming to other party in this two months. BTW, their FB page is no so active so you might need to wait 1-2 days to wait for their reply.
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Allo just replied to my mcmc report

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