not 3%... around 1.5%

Anyone having issues logging in since Sat morning till today via Windows desktop application & mobile authenticator?

When logging in, as usual - userid & password on the desktop application BUT when authentication / approval via mobile, issues

I've been getting issues with the mobile authenticator - when it pops-up by itself and i select approve

BUT
when it's open and running, it will not show any request to approve log-in.

Note - my DNS is using google's DNS + i've also tested with VPN (surfshark) - both methods also no issues last week.

Use VPN to access. This week TD like got problem. Maybe it's effect of Malaysian govt blocking TD.

ya - i also tested using VPN - surfshark, both on PC & mobile.
same with and without

Using google DNS, no problem with mobile login.
Unifi and Maxis 4G both is fine for me.

yeah - mobile app no issue with or without Google DNS or VPN.

it's the Windows desktop application that triggers the "authenticator mobile app" - "authenticator mobile app" seems iffy

linux desktop app ok with vpn

does the linux desktop app triggers the mobile Authenticator on your phone, to "Allow" your linux TOS log-in?

yes. both run "same" java codes...

tested windows 10 version for you... ok with vpn

i'm on unifi... good luck

This post has been edited by dwRK: May 2 2021, 10:00 PM

sorry, its so hard

CIMB malaysia.or CIMB SG?
If CIMB SG, ask customer whether can issue eCheque or not? I saw something like CIMB issuing eCheque.

cimb msia, i even call customer service and they said "just try and error see if it works or not"

Could be because Malaysian govt banned TD. So banks are not supposed to do business with those banned companies. Just speculation on my part.

what use for the authenticator app? I cant find any in my Windows desktop application.

i think it for mobile, use both mobile to login into desktop app

so susah leh like that, one of the best platform kena ban

Good lord.. really mobile phone app Authenticator issue. Once i called TDASG - it was apparent/known issue. They de-linked it to allow log-in without authenticator - walla! kow tim
Very knowledgeable helpdesk BUT i think they are swamped - waited nearly 20 mins to get through.. oof.. my phone call cost.. bwhaha


This post has been edited by wongmunkeong: May 5 2021, 09:50 AM

Use hotlink prepaid IDs calls. Only cost RM0.12/minute I think. Of course must dial IDD code or else you will be charged normal rates.

I have hotlink just for calling sg.

You got suggestion for HK ah? My Hang Seng bank account got locked out 2 days ago just because wrong password for 3 times, need to dial directly from here, cost me like 8-10 ringgit within half an hour...

Same. Hotlink IDD.Only RM0.12/min.
Alternative Skype credit. Heard it's like 1c/min