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 Secretlab chair owner, how’s your chair holding up, Secretlab chair experience after 1 year

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TSnkte5207
post May 6 2020, 07:57 AM

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QUOTE(Gohd @ May 5 2020, 05:48 PM)
I am actually considering to get the fabric version. But looking at this thread... seems like a bad idea to pay so much for SL chair?
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Lol I have never try the fabric version. Probably never will. So I cannot comment on quality of the fabric chair.
Gohd P
post May 6 2020, 01:56 PM

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QUOTE(nkte5207 @ May 6 2020, 07:57 AM)
Lol I have never try the fabric version. Probably never will. So I cannot comment on quality of the fabric chair.
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Haha I guess after what happen to the leathered one, you probably wont buy another just to try.
I am just wondering if the others out there happen to try the fabric one before.
Steve Lum
post May 6 2020, 04:47 PM

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user posted image
Mine's worse sad.gif enquired them about parts replacement but they cost nearly a whole new chair especially with the shipping costs from sg
TSnkte5207
post May 6 2020, 11:03 PM

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QUOTE(Steve Lum @ May 6 2020, 04:47 PM)
user posted image
Mine's worse sad.gif enquired them about parts replacement but they cost nearly a whole new chair especially with the shipping costs from sg
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How old is ur chair? This is totally unacceptable kind of quality for this price of 500 sgd.
ben3003
post May 7 2020, 08:11 AM

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fabric will it be less heaty?

i see royale got peel free 5years warranty.. secretlab warranty no cover all this issue?

This post has been edited by ben3003: May 7 2020, 08:13 AM
Alert_RaZO
post May 7 2020, 10:27 AM

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This is fabric version. So far used for 4 months.
Not the best chair i feel.
Better buy titan if u have habit cross leg on chair.

I'm actually looking for mesh chair. But sabah don't have the best mesh chair.
Recently saw ads thermaltake cyberchair. Similar like the ergohuman.

My thought is after temasek pump money, maybe quality should be improve. Cross finger on those 2020 series.
catsper
post May 7 2020, 01:04 PM

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I have the 2020 Titan PU. Still holding up after 6 months. Hope it stays pristine.



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Gohd P
post May 7 2020, 03:46 PM

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QUOTE(Alert_RaZO @ May 7 2020, 10:27 AM)

Attached Image

This is fabric version. So far used for 4 months. 
Not the best chair i feel.
Better buy titan if u have habit cross leg on chair.

I'm actually looking for mesh chair. But sabah don't have the best mesh chair.
Recently saw ads thermaltake cyberchair. Similar like the ergohuman.

My thought is after temasek pump money, maybe quality should be improve. Cross finger on those 2020 series.
*



Not the best chair as in? Seems like a lot of them in this thread got leather and are mostly facing the same problem.
So since you have a fabric chair, care to share more about the comfort and stuff?

QUOTE(catsper @ May 7 2020, 01:04 PM)

I have the 2020 Titan PU. Still holding up after 6 months. Hope it stays pristine. 
https://pictr.com/images/2020/05/07/5DsgcP.md.jpg
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Woah, looks like it is still in a very good condition. So you use any coating on the leather to keep it in good condition?
catsper
post May 7 2020, 05:46 PM

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QUOTE(Gohd @ May 7 2020, 03:46 PM)
Not the best chair as in? Seems like a lot of them in this thread got leather and are mostly facing the same problem.
So since you have a fabric chair, care to share more about the comfort and stuff?
Woah, looks like it is still in a very good condition. So you use any coating on the leather to keep it in good condition?
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Didn't use any special solution except occasional wet wipe. Extensive seating especially during MCO. So far so good.
Tried both Omega and Titan before purchase.
TSnkte5207
post May 7 2020, 08:41 PM

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QUOTE(catsper @ May 7 2020, 01:04 PM)
I have the 2020 Titan PU. Still holding up after 6 months. Hope it stays pristine.
user posted image
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6 months is still very early. Lol pin this thread, reply us in 1 to 2 years. Lol im pretty sure, you’re going to have similar issue lol. Our chair are 2 year+ already. My chair at 6 months is shinning like urs too.
TSnkte5207
post May 7 2020, 08:47 PM

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QUOTE(Alert_RaZO @ May 7 2020, 10:27 AM)
Attached Image

This is fabric version. So far used for 4 months.
Not the best chair i feel.
Better buy titan if u have habit cross leg on chair.

I'm actually looking for mesh chair. But sabah don't have the best mesh chair.
Recently saw ads thermaltake cyberchair. Similar like the ergohuman.

My thought is after temasek pump money, maybe quality should be improve. Cross finger on those 2020 series.
*
LOL so much of “protection” layer. But it defeat the purpose of buying this chair xD
Steve Lum
post May 8 2020, 01:03 AM

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QUOTE(nkte5207 @ May 6 2020, 11:03 PM)
How old is ur chair? This is totally unacceptable kind of quality for this price of 500 sgd.
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It showed signs exactly a year later and it got worse today. Picture is taken yesterday, 2 years after the purchase. Kinda regret getting it as well. I do wipe it often but still, it peeled off when in contact with sweat for long. Could literally see the shape of my body through the picture from where it peeled off. I have big thighs too, hence the terrible peel at the sides

This post has been edited by Steve Lum: May 8 2020, 01:12 AM
Steve Lum
post May 8 2020, 01:04 AM

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This post has been edited by Steve Lum: May 8 2020, 01:05 AM
Aley39
post May 8 2020, 01:48 AM

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If you had that so much budget for a chair, why not just go to AMOffice and getting their high-end ergonomic chair? All these gaming chair is pure bullshit. Might as well just order it from China LOL. Same shit.
TSnkte5207
post May 8 2020, 01:57 PM

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QUOTE(Aley39 @ May 8 2020, 01:48 AM)
If you had that so much budget for a chair, why not just go to AMOffice and getting their high-end ergonomic chair? All these gaming chair is pure bullshit. Might as well just order it from China LOL. Same shit.
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Didn’t expect to have such low quality item for that price. Well, fell for the marketing trap. Lesson learnt lol.
Gohd P
post May 8 2020, 04:08 PM

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QUOTE(catsper @ May 7 2020, 05:46 PM)
Didn't use any special solution except occasional wet wipe. Extensive seating especially during MCO. So far so good.
Tried both Omega and Titan before purchase.
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U had both Omega and Titan??
Essentially the difference is just the size of the chair right?

Yea I was also thinking to invest in a chair during this period.. Long hours of sitting infront of the computer is hurting my back and butt. HAHA
nate_nightroad
post May 8 2020, 08:24 PM

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Holy crap! I thought i was the only one

I had the worst experience with them so far

i first bought the omega series like 4-5 years ago, all was fine and dandy. The problem started 3 years ago (only use for 2 years), the seating area started to crack, i emailed them and they said the leather is showing wear and tear and due to high humidity (eg sweating or atmosphere). They advise me to wipe the chair dry after every end of the day.

Look, i am not going to manage the chair, for the price i am paying i assume the chair would be high quality and doesnt need micromanaging from my part. And they are a singapore company, how much of an atmospheric difference do we have? Both malaysia and singapore have more or less the same humidity, and i doubt singaporeans would experience something different from us.

Ok, i though to myself and gave them another chance. I said why dont i get the seating area replaced. They even gave me a discount. A few days later i got the seat, to my horror they sent the wrong color. I was bloody furious at that point. I demanded for a correct color, and it was sent after a few days. And it took them 2 long months to have the wrong chair collected, after i threaten them that i would throw the seat out as my house is not their warehouse.

A few weeks ago, the back rest area leather is starting to peel off! FML! And now the seating area is also peeling off, which i replaced like a year and a half ago....

I am not giving them another chance after seeing that you guys are having the same trouble

Bad customer service
Bad quality products

I feel like setting the chair on fire and take a video and send to them...that’s who upset i am with them.
Steve Lum
post May 8 2020, 08:43 PM

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QUOTE(nate_nightroad @ May 8 2020, 08:24 PM)
Holy crap! I thought i was the only one

I had the worst experience with them so far

i first bought the omega series like 4-5 years ago, all was fine and dandy. The problem started 3 years ago (only use for 2 years), the seating area started to crack, i emailed them and they said the leather is showing wear and tear and due to high humidity (eg sweating or atmosphere). They advise me to wipe the chair dry after every end of the day.

Look, i am not going to manage the chair, for the price i am paying i assume the chair would be high quality and doesnt need micromanaging from my part. And they are a singapore company, how much of an atmospheric difference do we have? Both malaysia and singapore have more or less the same humidity, and i doubt singaporeans would experience something different from us.

Ok, i though to myself and gave them another chance. I said why dont i get the seating area replaced. They even gave me a discount. A few days later i got the seat, to my horror they sent the wrong color. I was bloody furious at that point. I demanded for a correct color, and it was sent after a few days. And it took them 2 long months to have the wrong chair collected, after i threaten them that i would throw the seat out as my house is not their warehouse.

A few weeks ago, the back rest area leather is starting to peel off! FML! And now the seating area is also peeling off, which i replaced like a year and a half ago....

I am not giving them another chance after seeing that you guys are having the same trouble

Bad customer service
Bad quality products

I feel like setting the chair on fire and take a video and send to them...that’s who upset i am with them.
*
Exactly the same situation on my end. Looking at the price, I thought it should last for a few good years but boy was I wrong. With all the marketing efforts that are so intense especially in FB and Insta, with so many "fans" showing off their new chair, I had the urge to post mine there to "show it off" as well, to let everyone see how the chair holds up in a year time. But I decide not to, to not risk getting sued lol
TSnkte5207
post May 8 2020, 10:29 PM

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QUOTE(Steve Lum @ May 8 2020, 08:43 PM)
Exactly the same situation on my end. Looking at the price, I thought it should last for a few good years but boy was I wrong. With all the marketing efforts that are so intense especially in FB and Insta, with so many "fans" showing off their new chair, I had the urge to post mine there to "show it off" as well, to let everyone see how the chair holds up in a year time. But I decide not to, to not risk getting sued lol
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Ya wei. Their fb post full with show off pic. I did go and post my crack leather pic. I guess they hide my post. Nobody seems to bother about my post. Lol

TSnkte5207
post May 8 2020, 10:31 PM

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QUOTE(nate_nightroad @ May 8 2020, 08:24 PM)
Holy crap! I thought i was the only one

I had the worst experience with them so far

i first bought the omega series like 4-5 years ago, all was fine and dandy. The problem started 3 years ago (only use for 2 years), the seating area started to crack, i emailed them and they said the leather is showing wear and tear and due to high humidity (eg sweating or atmosphere). They advise me to wipe the chair dry after every end of the day.

Look, i am not going to manage the chair, for the price i am paying i assume the chair would be high quality and doesnt need micromanaging from my part. And they are a singapore company, how much of an atmospheric difference do we have? Both malaysia and singapore have more or less the same humidity, and i doubt singaporeans would experience something different from us.

Ok, i though to myself and gave them another chance. I said why dont i get the seating area replaced. They even gave me a discount. A few days later i got the seat, to my horror they sent the wrong color. I was bloody furious at that point. I demanded for a correct color, and it was sent after a few days. And it took them 2 long months to have the wrong chair collected, after i threaten them that i would throw the seat out as my house is not their warehouse.

A few weeks ago, the back rest area leather is starting to peel off! FML! And now the seating area is also peeling off, which i replaced like a year and a half ago....

I am not giving them another chance after seeing that you guys are having the same trouble

Bad customer service
Bad quality products

I feel like setting the chair on fire and take a video and send to them...that’s who upset i am with them.
*
Walao. This is so extreme. Why u didn’t make a post to make it viral. Dafuq. I guess everyone is the same. After 2 years, prepare to fork out some money for the replacement. Maybe we need to use this thread to make them “famous”


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