Hmm.... both provided solution.. buyer request refund, seller request changing housing...

refund wont work as seller rejected, changing housing better send to Asus or else the warranty will probably void like what the seller said before, buyer agree with this?

well seller left a bad impression for me as at first the seller should at least mention

a) there's a crack and he dint deny it but he also dint inform the buyer. CRACK = SCRATCH ?? and yet he say he described it and show photos for the buyer to decide first before he confirm to buy it. should had mention the CRACK

b) he's trying to find some witness that the top part of the phone is not in the condition like the buyer received.

at first he never deny there's a big crack but he dint even bother to tell the buyer, even though their deal is made, buyer asking about the crack, seller juz ask him to refer to the picture and say cant describe that subjectively.

if people asking where is the crack/scratch, if you cant DESCRIBE it with your own words, perhaps you should take PHOTOS and show him directly even better.

then now the seller saying the crack wasn't suppose to be that serious, then situation change to accuse the buyer fault. he even ask the previous owner regarding the dent, why need to ask or you can see the dent yourself? and where's all the witnesses, they juz come here to see the photo then sms/pm you back?? they cant bother to reply here?

when normal user sell something over RM1k without showing the dent, oh gosh everyone will flame on him and call him CONman and ask him stop denying those facts.

i guess those SAFE TRADER/TRADE ENFORCER can go check those hp selling at lowyat.net or outside.. see got dent or scratches or wat.. sure sell cheap cheap or half price.... bring back take nice angle photo .... sell good price to outstation buyer only.. when they complain, ask them send back to replace casing and split the cost to 50/50... still earning lots of $$$ nice deal actually..

juz my 2 cents ~~ dont know who's wrong or right but hope everything goes fine... sorry if wat i write maybe be on the buyer side**

I've said earlier on, when he posted the pictures, instead of firing back I called and try to locate those few person who have seen that set before

I asked them, how was the condition of the phone, and is there a big damage on the top. Of course i have to confirm with them before reporting back here. If all of them told me that they saw a big damage there, of course I would have just admitted that it was my fault. I just wanna make sure before i start to post here. Also i finally manage to contact the previous owner for his statement by 10 something.

p/s: with this kinda mentality, do you think they would trust me if i denied it on the first day before i could post anything to back my statements? I believe they would start accusing me blindly saying that I'm trying to push around which is why i decided to remain calm, and further investigate before posting back on this thread.

is this case solved oredi? TS or Viking can u pls update on this matter..

In my opinion I do think the best way is for Viking to refund it back..otherwise it may affect his reputation..

or in other way why dun both of u come out and talk bout it face to face rather than posting here..but no solution

cheers

juz my 2cents

mind you i'm selective with my words, IDIOT is not a rough word and it was chosen to be part of that sentence as it is an apt description of certain people.

now stick to the topic or else you're just no better than those idiots that come in and post either crap or flaming materials.

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Added on July 30, 2007, 10:26 pm

ameque.

1. The moderators are not here to resolve your disputes, neither are they here to help you out. This subforum is for you to resolve your disputes in an organised and easy to follow manner.

c'mon guys. please have some decency to read (and UNDERSTAND) before posting.

Trade Zone rules and regulations are stated clearly. How a case is settle depends on buyer and seller, LYN will not be involved in such matters.

We should close this thread since vikingw2k rejected the TS solution it is up the the TS to either reject vikingw2k's or accept it. vikingw2k should not be defaulted in getting the dispute tag on waiting for ad_rv4's decision.

actually there is a very good solution already,skinning by 50/50,then no need to make so much problem here mah...

if refund is quite unfair to the seller too cause we never know who did the damage actually right?

so TS,why dont u just accept the offer?

if u return it back,u need to waste sometime to get urself a new PDA,u bought from viking means that u like it and u need it right?

just change a new housing then everything settle already,u got ur PDA to use which will become 100% perfect condition and seller will solve his problem over here.

It's not perfect then
Viking claimed it was in normal wear and tear condition, but the item didn't turn out to be the one mentioned by Viking, in fact it was in bad condition.

i have seen and understood one thing so far clearly. "MOST" [not all] of the moderators and the high level members here are talking on the behalf of the seller and trying to protect the seller. THIS IS NOT FAIR. It is just like a murder case which has eye witness yet not been punished. SO UNFAIR.

Simply, the buyer asked the seller of the damages and the seller states that the damages are as shown on the pics of which

1. The damage below the phone is hard to see unless you use l33t photoshop(R) photo filter skills.

2. The damage above the phone wasn't shown. The only angle not taken. Covered by the seller's thumb.

Buyer gets the phone, wasn't satisfied with the condition, ask for a full refund postage costs deducted. Seller disagrees and claim buyer/poslaju damaged it.

Seller offers to split cost of replacing the core casing which will cost a bomb, which isn't fair as the buyer accepted the condition of phone viewable on pictures.

Or Did TS said "When I received the phone, it was all in good condition until I accidently dropped the phone on the floor and make a crack on the top of the phone. If I make a dispute on LYN and accuse viking that he is irresponsible, Viking have no other way but to refund me the money and I buy another new phone"?