but you could just tell him the top part is scratched right? don't say picture la, if it takes so much time to take another one.... just tell him the top part is scratched is not that hard i think...

@ bold sentence, if you are a good and responsible trader with elite title and trade enforcer title, you should have show him. Not buyer ask you snap then only you do. This just show that how irresponsible you are on trading goods.
Overall condition but without the scratches part ? If you're in his shoes, will you be happy with this ? Think about it.
Now you're just trying to push all the responsibility away. Nice try but it just show how irresponsible you are.

ok this thread doesn't have to reach 6 pages.

viking, the issue is simple.

you KNOW there was a dent. yet you did not mention it to the potential buyer. sure, you can say he did not ask you but don't you have the sense of responsibility to inform? i mean this is not small scratch la, you wouldn't want seller to sell you things like that either.

why rate it in the first place then?

the point of this debate was not about the %. it's about you not telling the buyer about that part.

IMO you should apologize for not informing on that part and resolve how to accomodate this issue, not justifying away. it's clear that you did not inform of that part. simple as that.

---------

2 things i see

1. full refund, covering postage to buyer
2. partial refund, give buyer discount due to that part which the buyer did not agree to receive.


---------

and to the rest of you idiots who just to spam and flame, this is NOT funny and i'm going to take action as well if you guys don't quit your act.

just because i share my opinion which is against Viking for this case, that doesn't mean you barge in and talk crap and all.

the seller should tell the buyer which part is scratched by mentioning the hardest scratch which is the top part.It's common sense and dont need to post picture.

Since taikor come in here..case close already.Im not idiot.Read wat i posted.Some of u in here gonna get ban but definitely not me.


So dont spam and flame in important topic.Case consider close


This post has been edited by Malaysian: Jul 30 2007, 12:08 AM

don't need to request also ler. such big thing, if i were seller i would tell straightaway to avoid getting into shitty situation like this.

mind you it's not a scratch.

yerp i agree. full refund to buyer~

i me myself...selling non-faulty item, then suddenly the buyer post a pic with a new hole on the item that i sell, obviously on the spot i will rrefuse and fight that the hole are not there when selling it, not wait until everyone think that im the bad person in the deal.
and of coz at the same time looking for witness.

Bro, when you got it from previous owner, you asked him about the crack on the top. Why? Because it was obviously ugly to have such a big crack which got into your attention.

But how come when you sell the PDA, it was not mentioned clearly? You should know that others will realise about the crack as how u realised it. So you should have mentioned about the crack IN DETAIL/CLEARLY.

You didn't do it & just asked TS to refer to the photo where the crack is not snapped. It's definitely unethical.

2ndly, you did mention that there are many other buyers who saw your phone & agreed that it looked new. So are you trying to say that the crack was that obvious when you shipped the PDA? It clearly contradict with your conversation with previous owner of the PDA.

This post has been edited by ViRaViRa: Jul 30 2007, 12:09 AM

You wouldn't be satisfied if you got an answer like that when you're trying to buy a phone right? He asked "95% like new so which part is stracth???" then you mentioned he could see them from the pictures which you knew there wasn't any on them.

"If he asked me for more pictures of the scratches, I would have snap pictures of all the scratches just like what i did in my deals before this."

He did ask for it. Bolded text.

Common sense la, this is the internet. If he was buying the phone from your shop he could see the whole phone but as a seller trading online shouldn't you inform the seller first of the major scratches and let him decide later rather than letting this thread even exist.

Which statement says "that i knew there was a dent?", please check out my beginning post until now, did i even admit that i saw a dent there? I was very shocked to see the seller's picture. That's why i didn't reply anything or start accusing blindly, and what i did was start questioning those people who saw that pdaphone before. If they said that it's really that bad when it was with me, then I would have admitted it.

I've already explained clearly, when i got it back, it was in very good condition. That's the reason i rated it as 95%. How many % i give is not that important. Afterall I've provide pictures and also offer COD so that the buyers can check it out themselves and commit if they wanted to.

p/s: You guys start to accuse as if I made the scratches. Don't you guys understand now, The point is, when i got it back, It wasn't like what in the picture, it's just some normal not so obvious normal wear and tear leading me rated it as 95%.

This post has been edited by vikingw2k: Jul 30 2007, 12:14 AM

of course i know that.But u as a moderator.I need to monitor many stuff.I read all the stuff in here and i dun question your job as moderator as well.

But it seems that the seller trying to say or divert it countering by saying " the scratch is not as bad before he sell to pda to the seller"

Get my point?So there are something wrong with the seller.

anyway this case consider close.

agreed with u...

i think you misunderstood my post. (i should've used proper English)

my point is that even the buyer doesn't need to request such details, shouldn't even have to.. the buyer isn't psychic. such information (every dent and all) should be informed as best as possible by seller, whether text or picture.

The truth is, I don't notice a bad crack like that when i got it back. I got it back with slight scratches just like what the previous seller told me. That's the reason i just remain silent about the scratches until I've asked back the seller and a few others to confirm.

Agree. A good seller should have provide all the scratches photos by himself and not upon request of the buyer. For a trader like vikingw2k, whom signature said everything about his trading in LYN, I'd say that he might know the condition of the phone just that he hiding the fact.

ok. this post 2 days ago would be simpler than typing all those text.

so now more importantly, how are you planning to settle this matter?

I'm still trying to contact the few forummers to come here to proof that this pda phone is in good condition before i posted it via poslaju. That's my responsibility as a seller, which is to ensure my item is in good condition before sending out. Whatever happened after that is beyond my concern, unless there's any defect caused by me and i wouldn't wanna point fingers or simply accuse what caused the damage on the top of the pdaphone which suppose to be just minor normal wear and tear.


This post has been edited by vikingw2k: Jul 30 2007, 12:24 AM

No it's my fault for not explaining clearly.I get what u say.But as u know,The problem shifted to another stage of problem.

Cut it short

The buyer complained he was mislead by the seller from the scratched of the pda.

The buyer post pictures and complain

The seller come in and defend himself by telling he already posted picture(not seller fault) Everyone know it's irresponsible act based on the proof of the pm log )

The buyer request refund

The seller is a high rank senior member, so he need to defend himself and clear his name.

The seller defend himself again by saying before he sell the phone,the condition is not as bad.He accuse (I assume) that the buyer responsible for the scratched

The seller summon witnesses into lyn which is on progress to clear his name although it contradicts which the seller/buyer post the pm message.

Moderator taikor come in and say Seller irresponsbile which deem quite true where seller try to use Internet Selling strat to sell products.

The seller trying to tell everyone he rated the phone based on his own judgement and not for the other sellers which dont justify everything( this can be ignored as we know rating on a quality doesnt count in internet sales)

and the progress goes to 2nd stage which is NOT " phone scratched is different from what the seller promised"

IT IS for now " I never made that scratched and im not responsible for that deep scratched"

This post has been edited by Malaysian: Jul 30 2007, 12:27 AM

refund and sell back to me cheap-cheap haha
im offer rm600

Maybe you should have read the rules and regulation here.

3. Do not post unless you have something useful to contribute. Ranting is not useful contribution.

or refer back to goldfries post at here.
Sigh.

This post has been edited by KTCY: Jul 30 2007, 12:33 AM

Same goes to you. if you don't have a clear proof to prove that I'm hiding the fact, please do not make your own assumption. , also please read back why i didn't mention much about the bad scratches earlier on, simply because I myself don't recall the phone is damaged till like that. Thus I decided to remain silent on the scratches and try to look back for those people who have seen it before i posted so further clarify it.

This post has been edited by vikingw2k: Jul 30 2007, 12:36 AM