my place okay jer.
Digi Fans Club & Enquiries V17, Let's Inspire
Digi Fans Club & Enquiries V17, Let's Inspire
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Sep 17 2019, 01:06 AM
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Senior Member
1,607 posts Joined: Aug 2013 |
my place okay jer.
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Sep 17 2019, 01:07 AM
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Junior Member
305 posts Joined: Aug 2019 |
Update: 4G resumed, USSD+ MyDigi down.
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Sep 17 2019, 11:56 AM
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Senior Member
937 posts Joined: Jun 2006 |
my 4g down as well.
tried to log in digi apps but say my number is not available. |
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Sep 17 2019, 12:03 PM
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Newbie
20 posts Joined: Feb 2018 |
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Sep 17 2019, 12:21 PM
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Senior Member
937 posts Joined: Jun 2006 |
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Sep 17 2019, 12:22 PM
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Senior Member
1,256 posts Joined: Mar 2007 |
Yesterday, I use the Live Chat service from Digi to request a change of my monthly postpaid plan.
The agent name Dhia explain the plans to me and told me that I will be enjoying 10GB All Day Internet, 10GB Weekend and 10GB Youtube. After confirming the plan, I proceeded to ask her to upgrade the said plan. Soon after the upgrade, I then check my plan on the MyDigi app and found out it was not what she initially had told me. The plan I receive instead was only 5GB All Day Internet, 5GB Weekend and 10GB Youtube. I then give Digi a call and clarify the plans and they had admitted that they had given me the wrong information earlier and won't be able to fulfill the plan they initially promised. To compensate, they now only offer to give me additional 5GB monthly bonus, still did not fullfill what they promised earlier. Can I file a complaint with MCMC and do you think they will entertain such case? Much appreciate for any advice. Attached thumbnail(s) |
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Sep 17 2019, 10:10 PM
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Junior Member
277 posts Joined: Apr 2010 |
rm5.60 56gb got capped speed really? wtf is this shit
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Sep 18 2019, 09:59 AM
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Senior Member
1,443 posts Joined: Aug 2017 From: Ipoh |
QUOTE(jolipoli81 @ Sep 17 2019, 12:22 PM) Yesterday, I use the Live Chat service from Digi to request a change of my monthly postpaid plan. Since u have screenshot proof, you can tryThe agent name Dhia explain the plans to me and told me that I will be enjoying 10GB All Day Internet, 10GB Weekend and 10GB Youtube. After confirming the plan, I proceeded to ask her to upgrade the said plan. Soon after the upgrade, I then check my plan on the MyDigi app and found out it was not what she initially had told me. The plan I receive instead was only 5GB All Day Internet, 5GB Weekend and 10GB Youtube. I then give Digi a call and clarify the plans and they had admitted that they had given me the wrong information earlier and won't be able to fulfill the plan they initially promised. To compensate, they now only offer to give me additional 5GB monthly bonus, still did not fullfill what they promised earlier. Can I file a complaint with MCMC and do you think they will entertain such case? Much appreciate for any advice. |
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Sep 18 2019, 11:44 AM
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Junior Member
78 posts Joined: Apr 2017 |
Guys issit possible to reactivate expired Digi prepaid? Anyone experience it before?
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Sep 18 2019, 05:26 PM
Show posts by this member only | IPv6 | Post
#1205
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All Stars
17,511 posts Joined: Feb 2006 From: KL |
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Sep 19 2019, 12:54 AM
Show posts by this member only | IPv6 | Post
#1206
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Newbie
10 posts Joined: Jan 2013 |
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Sep 19 2019, 07:10 AM
Show posts by this member only | IPv6 | Post
#1207
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Senior Member
2,786 posts Joined: May 2008 |
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Sep 19 2019, 09:32 AM
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Junior Member
298 posts Joined: Oct 2008 |
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Sep 19 2019, 10:07 AM
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Senior Member
1,443 posts Joined: Aug 2017 From: Ipoh |
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Sep 19 2019, 04:35 PM
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Senior Member
1,848 posts Joined: Jan 2003 From: Boleh Land |
anyone using DIGI to play destiny 2? i constantly has issues sending chat to other clan mates as its said NAT firewall restriction issues. beside using VPN any workaround ?
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Sep 19 2019, 08:16 PM
Show posts by this member only | IPv6 | Post
#1211
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All Stars
10,822 posts Joined: Jan 2010 From: KL/PJ |
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Sep 19 2019, 09:03 PM
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Senior Member
3,104 posts Joined: Oct 2009 From: Penang |
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Sep 19 2019, 10:00 PM
Show posts by this member only | IPv6 | Post
#1213
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Senior Member
1,437 posts Joined: Mar 2009 From: ME TO YOU |
Hello,
1) is it possible to port out to Digi prepaid from Celcom prepaid? 2) there's this digi prepaid plan about rm15/month for 2gb internet and unlimited social. Which social apps they meant? This post has been edited by UnknownH: Sep 19 2019, 10:01 PM |
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Sep 19 2019, 10:21 PM
Show posts by this member only | IPv6 | Post
#1214
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Junior Member
205 posts Joined: Aug 2013 |
Port out to Maxis on 16/8
Port back to DiGi on 18/9 (due to maxis unstable network & slow internet experience *A.I. network too advanced, tak boleh percaya Suppose, I want to sign up Postpaid 58 But Digi agent offered me Postpaid 90 (MNP promo) This plan come with :- i) 15GB (all day) + 15GB (weekend) ii) 100GB youtube iii) 270 SMS iv) unlimited calls v) discount RM20 x 12 months vi) 0 advance payment * if not mistaken internet rollover is 2GB/mth Consider a good deal bah uPDATE : After search from the web this postpaid 90 is Postpaid 80 with Gboost This post has been edited by ckh6003: Sep 20 2019, 02:51 PM |
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Sep 19 2019, 10:27 PM
Show posts by this member only | IPv6 | Post
#1215
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Senior Member
1,437 posts Joined: Mar 2009 From: ME TO YOU |
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