Yesterday, I use the Live Chat service from Digi to request a change of my monthly postpaid plan.

The agent name Dhia explain the plans to me and told me that I will be enjoying 10GB All Day Internet, 10GB Weekend and 10GB Youtube. After confirming the plan, I proceeded to ask her to upgrade the said plan.

Soon after the upgrade, I then check my plan on the MyDigi app and found out it was not what she initially had told me. The plan I receive instead was only 5GB All Day Internet, 5GB Weekend and 10GB Youtube. I then give Digi a call and clarify the plans and they had admitted that they had given me the wrong information earlier and won't be able to fulfill the plan they initially promised.

To compensate, they now only offer to give me additional 5GB monthly bonus, still did not fullfill what they promised earlier.

Can I file a complaint with MCMC and do you think they will entertain such case? Much appreciate for any advice.


Attached thumbnail(s)

rm5.60 56gb got capped speed really? wtf is this shit

Since u have screenshot proof, you can try

Guys issit possible to reactivate expired Digi prepaid? Anyone experience it before?

postpaid

Where to check it in MyDigi app ?

seriously RM5 unlimited call for 30 days ? Where to get this promo ?

BOS

I think this one won't be listed even if u have
I know because my parents number also have this but not listed in plan list

anyone using DIGI to play destiny 2? i constantly has issues sending chat to other clan mates as its said NAT firewall restriction issues. beside using VPN any workaround ?

Renewable?

Doesn't say. I don't think so.

Hello,
1) is it possible to port out to Digi prepaid from Celcom prepaid?
2) there's this digi prepaid plan about rm15/month for 2gb internet and unlimited social. Which social apps they meant?

This post has been edited by UnknownH: Sep 19 2019, 10:01 PM

Port out to Maxis on 16/8
Port back to DiGi on 18/9 (due to maxis unstable network & slow internet experience )
*A.I. network too advanced, tak boleh percaya

Suppose, I want to sign up Postpaid 58
But Digi agent offered me Postpaid 90 (MNP promo)
This plan come with :-
i) 15GB (all day) + 15GB (weekend)
ii) 100GB youtube
iii) 270 SMS
iv) unlimited calls
v) discount RM20 x 12 months
vi) 0 advance payment

* if not mistaken internet rollover is 2GB/mth
Consider a good deal bah

uPDATE :
After search from the web this postpaid 90 is Postpaid 80 with Gboost

This post has been edited by ckh6003: Sep 20 2019, 02:51 PM

Dang. Only those 3 and I only use one of them

anyone from One Utama or Bangsar South area? How's Digi doing there?

Anyone have this promo? I'm thinking about taking it up but I can't see the T&Cs.

wow, so good deals.

I want this!!!!!!

My friend got rm28 for unlimited call, internet 7GB + 2GB + 1GB daily