QUOTE(jian5481 @ Dec 4 2020, 11:04 AM)
I am an existing PB card holder, and just gotten my Quantum cards on 17th Nov. The letter stated that my statement date is 2nd of the month. For the first statement, will it then be on 2 Jan 2021? It's 4 Dec now but all my transactions are still parked under Unbilled. Now I'm not sure how or when my cashback will reset
QUOTE(jian5481 @ Dec 4 2020, 11:24 AM)
So over the period of 47 days (17/11/20 - 02/01/2021), I'm entitled to only RM30 per card? That's a bummer...i've maxed out the cashback in November, and I got to wait 30 days from today before i can use them again
QUOTE(jian5481 @ Dec 4 2020, 11:39 AM)
Yup! Will do!
Just wanted to check if anyone here can answer me, because the waiting time to call them can be quite long, and I do not have consistent mobile line at my home. Need to drive out to make a phone call...
done it few times. call CS to recalculate 2 statement range:1) ~17 Nov - 2 Dec (partial month, no statement)
2) 3 Dec - 2 Jan (full month, your 1st actual statement until ~17 Nov)
This post has been edited by cybpsych: Dec 4 2020, 12:54 PM
Dec 4 2020, 12:38 PM

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