QUOTE(CSW1990 @ Dec 30 2020, 09:22 PM)
I didn’t get my cash back rm30 this month from public bank quantum master card.
Instead I received negative rm0.11 as CB. Spending 2000+ on boost and shopee , never miss the rm30 CB before on these spending. I don’t even know how the negative Rm 0.11 come from...
The only special thing is that this month I received money from eToro into quantum master card for investment redemption.
Anyone have this experience?

refer my case
QUOTE(wjleong15 @ Sep 5 2020, 04:16 PM)
the refund cashback calculation of PBB it's ridiculous
I had a refund 7xx from expedia for Feb statement in September
In february it earned me 30 cashback
I swipe 600 in August
So in September the 600 should earn me 30 cashback
and the 7xx refunded should deduct me 30 cashback which I earned in feb
so my cashback should be 0 in September
But but but!!!
it deduct me -8.xx extra
which mean they calculate the whole 7xx x5% = -38.xx
so -38.xx minus my 30 earn cashback, so I have to pay cashback to PBB -8.xx
although I explained multiple times but the cs insist this is how PBB works
Finally he lodge a report after I express my intention to raise this issue to BNM
WTH PBB

outcome of my case
QUOTE(wjleong15 @ Sep 9 2020, 09:55 PM)
finally yesterday refunded back the 8.xx back to me
those who din really check statement will be kon by pbb
