Was charged SST RM25 for my Public Islamic Bank Visa Platinum on 8 May. Following week, call CS for rebate. Say already put in request to management for rebate.

1 week later, nothing happened. I call CS again and ask what happened to the rebate. then CS come back say oh, now need to spend RM300 within 60 days in order to get rebate.

So I spend RM300+ over the last weekend. Today call CS again to check my card transaction and initiate rebate in the morning.
Only few minutes ago received the rebate.

Lately their Islamic Bank cards all having problem. Transactions captured late. CC statement also send late. CS claimed they are migrating their system.

The exact offer I was given last week.

PB Visa Sig got charged RM25 SST last week.
Called CS yesterday during lunch, asking for rebate. Say will ask for management approval.
By end of day, rebate reflected in system already.

Just enough to get max CB for PB VS. normally i dont exceed that. Some months i dont even hit max CB

This post has been edited by menime123: Jul 9 2025, 11:24 PM