I don't want to mislead you, though there was an invoice for the part, but the part was covered under warranty by MB. This is a feature of MB i want to point out, they don't give you excuses. They really trouble shoot and as last resort, they change it for you especially if its in the warranty.

I not a car guy, I am more paranoid about breaking the warranty conditions. That's why we observe everything to the letter. We currently have the C200 (2017 model) but we are planning to dispose of it before the warranty is up.

Yes, a bit torn between MB and Lexus. The customer service is one reason I don’t think we will be changing brands anytime soon, but the Lexus NX is so …. Drool…
We have the Polo (import model) and the Passat B7 (import model).
It has nothing to do with the “market price” or jacked up by buyers because of “without doing survey” as you mentioned, I have sighted the AP form for both vehicles. The excise tax alone is between 150 to 300%. So basically, it’s cost + excise tax + mark up, the car dealers are making just enough. It is also priced within the range of its peer with a slight premium (at the time).
Yes, survey makes a difference, but the defects are real. I have 2 VWs, I can attest to this. From engine, gear box, engine check light keeping coming on and even the slot-in key for Passat (this cost me RM 900)!
On top of that VW has been fined for unethical conduct (diesel engine scandal), also if their cars were good, why they needed to extend their warranty in the first place?
Sad to say, the complains are real, I will never touch a VW. I have spent enough time and money on a VW to know.
Yes, we can ask anything and everything but that does not preclude that we should be courteous to another. In forum there are all walks of life. Some people can be rich and stingy (af) at the same time or people just want to know. If they want to buy an S class but can’t afford the maintenance, who are we to judge? Maybe he likes it as an art piece in his/her house?

Maintenance play a key role in reliability and the number of visits to the SC is so f- annoying.
The Polo we drove chalked up RM 3K in ONE service, I am not even talking about the rest of the service averaging RM 2K. IT’s a car with a 1.4L (or was it 1.2?) engine. How can maintenance cost more than a MB? We were shocked when our first service of our MB was about 1-1.5K, the same for subsequent service. Don’t even start with the Passat… omfg. You don’t have to take my word for it. You can ask anyone who owns a VW.

Anyway, that’s in the past, more interested in MB or Lexus.