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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?
Dinofluffy
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Jul 11 2019, 06:16 PM
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Getting Started
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QUOTE(TYK @ Jul 11 2019, 05:42 PM) It's true, just a van without UPS logo, but the delivery guy is wearing UPS shirt. I thought is the laptop itself delivered, turned out it was the RM1 backpack Haha. Once the laptop has been delivered, they will send you an email with tracking number one. Just wait until you got a second email which is probably your laptop being sent out, then you can start to track with the tracking number. Hope everything goes well
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Morpheusyeng
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Jul 12 2019, 09:57 AM
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QUOTE(dman @ Jul 11 2019, 02:53 PM) I heard alot of missing import license issue regarding Lenovo shipping. How does they solve the issue and also did kastam got additional tax charges? Just email them the status and they will resolve it within a day. Mine didn't get stuck much as what i have notice.
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anson18
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Jul 12 2019, 05:13 PM
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Getting Started
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QUOTE(Dinofluffy @ Jun 22 2019, 10:44 PM) Ordered my customized Y540 on 17 June and today 22 June they shipped out. Will receive it next week Meant they working on Saturday as well? Just checked my laptop status. It shown expected to shipped out by 12/7 but i think rarely they will ship out by today. If you received your laptop then enjoy your gear there. Cheers
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Dinofluffy
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Jul 12 2019, 06:24 PM
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Getting Started
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QUOTE(anson18 @ Jul 12 2019, 05:13 PM) Meant they working on Saturday as well? Just checked my laptop status. It shown expected to shipped out by 12/7 but i think rarely they will ship out by today. If you received your laptop then enjoy your gear there. Cheers I think so. Because when I tracked that time was on Saturday night and they started to ship out. Sun morning my laptop arrived at another destination. Stuck there for a day and sun midnight which means monday they continue the shipping. Which means sun is off for delivery. My laptop has actually arrived for two weeks. 28 June arrived. But I haven’t got the chance to try it yet. Not in Malaysia right now. Will be back next month. Sometimes expected ship out is not accurate. They will change the date. As long as your laptop has been shipped out, you will receive an email with tracking number Mind sharing your spec? Can PM me
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anson18
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Jul 12 2019, 07:24 PM
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Getting Started
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QUOTE(Dinofluffy @ Jul 12 2019, 06:24 PM) I think so. Because when I tracked that time was on Saturday night and they started to ship out. Sun morning my laptop arrived at another destination. Stuck there for a day and sun midnight which means monday they continue the shipping. Which means sun is off for delivery. My laptop has actually arrived for two weeks. 28 June arrived. But I haven’t got the chance to try it yet. Not in Malaysia right now. Will be back next month. Sometimes expected ship out is not accurate. They will change the date. As long as your laptop has been shipped out, you will receive an email with tracking number Mind sharing your spec? Can PM me Basically just have to wait. Most of the item been shipped out, just the laptop and headset is still pending but the headset expected to ship out is august lol. My hardware spec is I7 16GB RAM 1TB HDD+1TB SSD RTX2060 144hz
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Dinofluffy
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Jul 12 2019, 07:27 PM
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Getting Started
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QUOTE(anson18 @ Jul 12 2019, 07:24 PM) Basically just have to wait. Most of the item been shipped out, just the laptop and headset is still pending but the headset expected to ship out is august lol. My hardware spec is I7 16GB RAM 1TB HDD+1TB SSD RTX2060 144hz Just wait and see then. The headphone now needs 6-8 weeks to be shipped out. Hopefully you get your laptop asap and can enjoy your weapon That’s spec is monster. Lol. Truely a gamer. Haha
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Dinofluffy
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Jul 12 2019, 07:28 PM
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Getting Started
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QUOTE(anson18 @ Jul 12 2019, 07:24 PM) Basically just have to wait. Most of the item been shipped out, just the laptop and headset is still pending but the headset expected to ship out is august lol. My hardware spec is I7 16GB RAM 1TB HDD+1TB SSD RTX2060 144hz Just wait and see then. The headphone now needs 6-8 weeks to be shipped out. Hopefully you get your laptop asap and can enjoy your weapon That’s spec is monster. Lol. Truely a gamer. Haha
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anson18
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Jul 12 2019, 08:36 PM
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Getting Started
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QUOTE(Dinofluffy @ Jul 12 2019, 07:28 PM) Just wait and see then. The headphone now needs 6-8 weeks to be shipped out. Hopefully you get your laptop asap and can enjoy your weapon That’s spec is monster. Lol. Truely a gamer. Haha Not a gamer here. Just ready it for my work. Thanks and enjoy there. This post has been edited by anson18: Jul 12 2019, 08:37 PM
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harry1125
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Jul 12 2019, 10:38 PM
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Any Y740 user can verify the battery life? how long does it last for normal use? and for gaming?
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ZM Fong
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Jul 13 2019, 12:11 AM
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QUOTE(harry1125 @ Jul 12 2019, 10:38 PM) Any Y740 user can verify the battery life? how long does it last for normal use? and for gaming? Not a user but expect ~4 hrs with Optimus - if stretch hard maybe 5 hrs (source: reviews, users)
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yslysl
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Jul 13 2019, 11:23 AM
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is it possible to use own name for billing but other people name for student id ?
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ZM Fong
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Jul 13 2019, 12:23 PM
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QUOTE(yslysl @ Jul 13 2019, 11:23 AM) is it possible to use own name for billing but other people name for student id ? For student ID you need to show a proof that you're a student...but I think it's possible to borrow others ID for discount code/to access edu website
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dman
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Jul 18 2019, 11:37 AM
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Just received my package and the delivery is from Kerry Logistics.
1 day late from the expected arrival date. Exact 2 weeks time from the order date.
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yslysl
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Jul 23 2019, 10:15 PM
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Normally u guys bank in to their Citibank ?
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seankeith90
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Jul 24 2019, 09:38 PM
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Getting Started
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QUOTE(Morpheusyeng @ Jul 10 2019, 11:01 AM) Just to share my experience. I place my customize Y540 order on 26 Jun 2019, the package was sent out on 30 Jun 2019 and received it by 06 Jul 2019. Consider quite decent delivery time. Of course experience similar missing import licenses issue. but got it resolve asap How do u guys resolve the import licence issue? Do u need to personally go to custom and pay clearance fee?
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Dinofluffy
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Jul 24 2019, 09:55 PM
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Getting Started
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QUOTE(seankeith90 @ Jul 24 2019, 09:38 PM) How do u guys resolve the import licence issue? Do u need to personally go to custom and pay clearance fee? Send an email to mycs@lenovo.com and tell them when you track your laptop, there stated import license is missing. Then you provide them your ordered number. They will settle for you. No clearance fee need to be paid.
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seankeith90
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Jul 24 2019, 10:30 PM
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Getting Started
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QUOTE(Dinofluffy @ Jul 24 2019, 09:55 PM) Send an email to mycs@lenovo.com and tell them when you track your laptop, there stated import license is missing. Then you provide them your ordered number. They will settle for you. No clearance fee need to be paid. ok thanks bro
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yslysl
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Jul 25 2019, 06:32 PM
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normally how long to wait after order and payment made ?
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Dinofluffy
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Jul 25 2019, 11:38 PM
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Getting Started
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QUOTE(yslysl @ Jul 25 2019, 06:32 PM) normally how long to wait after order and payment made ? If by credit card, it takes 10-12 days to reach your place. For bank transfer not sure. Cheers
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Benefon
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Jul 26 2019, 12:59 PM
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QUOTE(yslysl @ Jul 25 2019, 06:32 PM) normally how long to wait after order and payment made ? Usually after your payment made. Within 3 days from bank verification, if using the card, they will ask you to get bank authorisation code to active your payment. Regarding about your order, may depending on your model and specs. If you have customized your specs maybe taken within 2 to 3 weeks time. Everything can check online status 😉
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