QUOTE(Zeroize @ May 22 2019, 10:15 AM)
Hi All, I got the unifi upgrade many months ago was working fine with full download speed of 800mbps for few months.
Recently I feel video streaming become slow so i test ran speed test speedtest website like speedtest.net & speed.unifibb.com only can get max 400mbps download speed, most of the test result is 300mbps. Ping time is good below 5ms.
I called unifi support, they said i need to replace router and if engage their technician i will charged if not their fault. In fact I already tried several routers which is capable to run gigabit internet. They also told me speedtest.tm.com.my result is most accurate and must use this to test. I run the speedtest from speedtest.tm.net.my, really can get 800mbps download speed.
Any advice from fellow sifus in LYN?

update: Tech support helped to reset port twice, no improvement. I view netflix sometimes still buffering. youtube also. If continue like this i really consider to downgrade or switch to maxis. But i heard maxis is worse.

Yes, it's quite true that TM doesn't really provide the real promised speed. I was tested in speedtest.net and changed the server as Telekom Malaysia Berhad, but my Unifi 500mbps only can get 400mbps+. In speedtest.tm.com.my I can get full 500mbps. Some third-party servers only can get 200~400mbps too, never reach to maximum 500mbps. Maybe the tester servers have their own bandwidth limitation, that's why I can't get my line in full speed from their test servers.
My computer was recently upgraded to a m.2 nvme SSD. The read/write speeds are 6x faster than then traditional sata SSD. Last time when I am still using sata SSD, I'm never get my PC with speedtest results of 500mbps. Mostly were just 470mbps. However, you could try to trim your SSD first before start to do your speedtest again. However, due to the SSD got cache limitation. You will get full download speed at the beginning but follow by after few GB, the speed will drop gradually. I am facing the kind of issue like this too but actually this is normal.
I am downloading a game from steam which start with straight 49.9MB/s download speed. The download speed keep constant at 49.9MB/s then drop gradually after several GB of downloads. Then turn to floating between 28MB/s~40MB/s. So I guess this is caused by the SSD cache size limitation.