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 ShopeePay, New wallet for shopee

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guy3288
post Jul 7 2023, 01:24 PM

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QUOTE(lowyat101 @ Jul 6 2023, 10:36 PM)
» Click to show Spoiler - click again to hide... «


mine already almost a week, still not fixed yet
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wah bro betul kah so long
people all sudah ok can swipe cards already
thinkhappy
post Jul 7 2023, 06:14 PM

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QUOTE(skty @ Jul 6 2023, 12:59 AM)
user posted image

anyone has successfully fixed the issue?

appreciate if could pm me sharing your way.

every email to Shopee to follow up the issue will be replied by different CS and after few emails they will ask you to do the same things again like the first few emails. hahaha really bunch of brainless CS.
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I have been a month but not fixed yet. the last email i got was in June and then no more update from Shopee and I don't bother to deal with them. Good luck shopee.
xander2k8
post Jul 8 2023, 03:23 PM

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QUOTE(coldzerotarget @ Jul 6 2023, 04:24 PM)
Not online merchant, but there is an option to utilise coins to offset up to 50% of payment when you choose "Show QR Code/Barcode" for payment (instead of scan the merchant's QR). The toggle appears below the "Wallet Balance" and "Use Voucher" row under the QR code. I have used this at Giant last week, probably works for any merchant that scans your displayed Shopeepay QR Code/Barcode.
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Easiest to use in 711 and FamilyMart as well

QUOTE(thinkhappy @ Jul 7 2023, 06:14 PM)
I have been a month but not fixed yet. the last email i got was in June and then no more update from Shopee and I don't bother to deal with them. Good luck shopee.
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77 Sale busy 🤦‍♀️ next week you try threaten them with report to BNM and see whether they will quickly fix it for you
tvcat
post Jul 8 2023, 07:05 PM

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Is ShopeePay require to link device and verify before use to make payment on Shopee? Is it become like TnG and other eWallet?

Edit: Successful to top up and make payment on shopee without verification and linking device.

This post has been edited by tvcat: Jul 9 2023, 07:07 AM
beLIEve
post Jul 8 2023, 08:14 PM

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QUOTE(tvcat @ Jul 8 2023, 07:05 PM)
Is ShopeePay require to link device and verify before use to make payment on Shopee? Is it become like TnG and other eWallet?
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Officially no. But unofficially, if you ever swap device with another shoppee user and use their voucher, system will automagically treat you as 1 person using multiple devices and limit your access. I don't know how their logic works, but it's best never to run more than 1 shoppee account on the same phone.
tvcat
post Jul 8 2023, 08:19 PM

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QUOTE(beLIEve @ Jul 8 2023, 08:14 PM)
Officially no. But unofficially, if you ever swap device with another shoppee user and use their voucher, system will automagically treat you as 1 person using multiple devices and limit your access. I don't know how their logic works, but it's best never to run more than 1 shoppee account on the same phone.
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I see, I have only one account. Just want to confirm before top up haha.
skty
post Jul 10 2023, 10:25 AM

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QUOTE(lowyat101 @ Jul 6 2023, 10:36 PM)
» Click to show Spoiler - click again to hide... «


mine already almost a week, still not fixed yet
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following up with them?

QUOTE(guy3288 @ Jul 7 2023, 01:24 PM)
wah bro betul kah so long
people all sudah ok can swipe cards already
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mind to share how you get it resolved?

QUOTE(thinkhappy @ Jul 7 2023, 06:14 PM)
I have been a month but not fixed yet. the last email i got was in June and then no more update from Shopee and I don't bother to deal with them. Good luck shopee.
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some member here reported their issue resolved so actually there is way to deal with Shopee to get it resolved.
guy3288
post Jul 10 2023, 02:09 PM

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QUOTE(skty @ Jul 10 2023, 10:25 AM)
following up with them?
mind to share how you get it resolved?
some member here reported their issue resolved so actually there is way to deal with Shopee to get it resolved.
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juts keep hantam shopee help
survey feedback put BAD BAD BAD, problem not resolved

one email they ask credit card details
next ask utilities bill
just give them
finally still ask to wait 30days but tak sampai
then suddenly ok liao. business as usual..
skty
post Jul 10 2023, 06:14 PM

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QUOTE(guy3288 @ Jul 10 2023, 02:09 PM)
juts keep hantam shopee help
survey feedback put BAD BAD BAD, problem not resolved

one email they ask credit card details
next ask  utilities bill
just give them
finally still ask to wait 30days but tak sampai
then suddenly ok liao. business as usual..
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all your communication with Shopee is via email?

everyday send email to harass the CS? biggrin.gif

This post has been edited by skty: Jul 10 2023, 06:54 PM
steffielaw
post Jul 11 2023, 10:50 AM

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Need a little advice...

I top up my ShopeePay with my credit card wrong amount..i tried withdrawal but apparently amounts top up with credit card is not transferable..

I called CS and ask them to refund...
do you think they can refund back to credit card?
ClarenceT
post Jul 11 2023, 11:37 AM

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QUOTE(steffielaw @ Jul 11 2023, 10:50 AM)
Need a little advice...

I top up my ShopeePay with my credit card wrong amount..i tried withdrawal but apparently amounts top up with credit card is not transferable..

I called CS and ask them to refund...
do you think they can refund back to credit card?
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Spend it. You can scan & pay at Duitnow QR merchants, including supermarkets, petrol stations, pay bills at Shopee App.
steffielaw
post Jul 11 2023, 01:41 PM

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QUOTE(ClarenceT @ Jul 11 2023, 11:37 AM)
Spend it. You can scan & pay at Duitnow QR merchants, including supermarkets, petrol stations, pay bills at Shopee App.
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Chances of getting it back is low?
ClarenceT
post Jul 11 2023, 01:44 PM

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QUOTE(steffielaw @ Jul 11 2023, 01:41 PM)
Chances of getting it back is low?
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Not sure ShopeePay can reverse your credit card transaction or not, so the top-up is reversed. You try.
Otherwise, close the account.

This post has been edited by ClarenceT: Jul 11 2023, 01:46 PM
steffielaw
post Jul 11 2023, 01:51 PM

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QUOTE(ClarenceT @ Jul 11 2023, 01:44 PM)
Not sure ShopeePay can reverse your credit card transaction or not, so the top-up is reversed. You try.
Otherwise, close the account.
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Ya, I was thinking if they don't reverse the transaction, I close the account.
If close account, they have to return money, right?
ClarenceT
post Jul 11 2023, 01:51 PM

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QUOTE(steffielaw @ Jul 11 2023, 01:51 PM)
Ya,  I was thinking if they don't reverse the transaction, I close the account.
If close account, they have to return money, right?
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Read T&C ya.

---
BTW it is not that difficult to spend up to RM4999, just spend at Duitnow QR merchants or pay bills.

This post has been edited by ClarenceT: Jul 11 2023, 01:54 PM
contestchris
post Jul 11 2023, 03:27 PM

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For Shopeepay under the "they-scan-me" function, there is an option to pay using coins "use up to 50% of payment".

Is this a new feature?

Does it work with all merchants where they scan me?
beLIEve
post Jul 11 2023, 06:20 PM

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QUOTE(contestchris @ Jul 11 2023, 03:27 PM)
For Shopeepay under the "they-scan-me" function, there is an option to pay using coins "use up to 50% of payment".

Is this a new feature?

Does it work with all merchants where they scan me?
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Hard to confirm all merchants because shits do happen. Been working fine so far. From earlier posts, started a month ago or so. There's an article on paultan (if i dont have memory leak). Use Shoppee Pay to pay online also can. Only cannot use coins if you scan them.
songokujames
post Jul 12 2023, 10:11 AM

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will using duitnow in shopee frquently will get soft ban like tng?
cybpsych
post Jul 12 2023, 10:19 AM

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QUOTE(songokujames @ Jul 12 2023, 10:11 AM)
will using duitnow in shopee frquently will get soft ban like tng?
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duitnow to transfer $$ out?

y-e-s
ClarenceT
post Jul 12 2023, 10:46 AM

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QUOTE(songokujames @ Jul 12 2023, 10:11 AM)
will using duitnow in shopee frquently will get soft ban like tng?
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Duitnow QR (payment to merchant) or Duitnow Transfer (to bank account)?
Use credit card or debit card to top up?

This post has been edited by ClarenceT: Jul 12 2023, 10:47 AM

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