ShopeePay, New wallet for shopee
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 Feb 17 2020, 11:53 PM
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#1
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Junior Member
525 posts Joined: Apr 2019 
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QUOTE(!@#$%^ @ Feb 17 2020, 07:37 PM) after sending them the required documents, my cc payment is reenabled. Hi, May I ask when did you email them? What reason you revert as purpose of transaction as required by their email? |
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Feb 18 2020, 10:29 AM
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#2
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(!@#$%^ @ Feb 18 2020, 12:23 AM) friday they asked for the documents, i think this morning they reenabled it. reason? i changed my mind. I am waiting... Do they email you back to inform? |
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Feb 19 2020, 03:21 PM
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#3
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(ClarenceT @ Feb 19 2020, 01:11 PM) Great sale tomorrow at Shopee. Link please15% / 20% / 22% / 25% coin cashback limited to ShopeePay only. |
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Aug 10 2022, 02:43 PM
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#4
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(avinlim @ Aug 10 2022, 02:03 PM) the two I blur out is my IC, both same, but cannot click or proceed to check out. have you contacted shopee? |
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Aug 10 2022, 04:21 PM
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#5
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(rooneybeckham @ Aug 9 2022, 03:03 PM) So means this is not isolate case. Thanks for your reply. have you contacted shopee?I will just contact CS if issue still persist tomorrow, but will doubt their efficiency  |
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Aug 10 2022, 06:11 PM
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#6
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(thinkhappy @ Aug 10 2022, 04:21 PM) have you contacted shopee? shopee ask uninstall the apps and install again |
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Aug 11 2022, 02:47 PM
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#7
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(beLIEve @ Aug 11 2022, 02:30 PM) Hehe everyone ok except me, still same problem. I think the original problem was introduced to ban people like me. My neighbor phone no update also can work now. still having same issue.... updated to latest shopee app beLIEve liked this post
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Oct 28 2022, 05:09 PM
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#8
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(lovelyuser @ Oct 28 2022, 11:41 AM) It just stucked when press on Pay Now... same here.. any idea how to solve it?Probably this will be end of cc -> ShopeePay -> SSPN, gg |
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Oct 28 2022, 05:24 PM
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#9
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(!@#$%^ @ Oct 28 2022, 05:19 PM) what did the CS say? I didn't contact CS... did you? |
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Dec 18 2022, 11:03 AM
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#10
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Junior Member
525 posts Joined: Apr 2019
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shopee pay can't key in top up amount anymore? only can select from the option - 5 10 20 50 100?
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Feb 25 2023, 09:25 AM
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#11
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(!@#$%^ @ Feb 22 2023, 08:14 PM) got another update reply, offer to do one time manual transfer back to bank account or wait for their team to settle the issue. also for the first time openly admit that there are many users with the same problem. hi.. may i check if your issue resolve? |
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Feb 25 2023, 03:51 PM
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#12
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(!@#$%^ @ Feb 25 2023, 10:32 AM) not resolve, they have 2 weeks to reply to bnm. not sure what is taking them so long, since they acknowledged many users affected and some here already got theirs resolved. probably gonna do that manual flush by monday if not settled, since we are going to march already. How to do manual flush? |
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Feb 25 2023, 07:46 PM
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#13
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(!@#$%^ @ Feb 25 2023, 04:02 PM) shopee offered. basically they withdraw for u. how to force the CS to manual flush for me.... been talking to them but they not offer any help. received this from them....First and foremost, I understand that this wasn't the experience you expected on Shopee and please accept my sincere apology for the unpleasant experience for your Shopee pay transaction limit issue. I totally understand your frustration on this matter. Rest assured that I am here to help. ShopeePay is a feature that stores money from your refunds and top-up which can then be used to pay for your next order via online (from Shopee App or Web) or even Offline Deals. Currently there is a daily transaction limit of RM 2,999 for Basic Account and RM4,999 for Premium Account. Daily transaction limit includes your order payment, transfer to other users, offline payments and withdrawals. In addition, we are now introducing a monthly transaction limit of RM 4,999 and a yearly transaction limit of RM 59,999. Besides that, there is also a balance holding limit of RM2,999 for Basic Account and RM4,999 for Premium Account. Kindly verify your IC to enjoy the privileges of a premium account today. Kindlly be advised, these is new transaction limit updates and if you have reached it, kindly be advised to make a transaction when the limit has been refreshed. |
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Feb 25 2023, 08:03 PM
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#14
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(!@#$%^ @ Feb 25 2023, 08:00 PM) sorry to say they are a bunch of buffoons. they wun accept it till u show screenshot that u did not reach transaction limit and video of u unable to make payment you screenshot every page? |
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Feb 27 2023, 11:18 AM
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#15
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(!@#$%^ @ Feb 25 2023, 04:02 PM) shopee offered. basically they withdraw for u. Does it mean the shopee pay limit issue still remain unsolve? the next month may have this issue happen again... |
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Feb 27 2023, 12:31 PM
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#16
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Junior Member
525 posts Joined: Apr 2019
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Request manual flush. CS say need 5 working days.
The manual flush might impact March limit if process after 1 march. |
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Feb 27 2023, 02:51 PM
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#17
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(lovingforyou @ Feb 27 2023, 02:43 PM)  Asking shopee CS regarding the shopeepay limit issue, they ask me to do the above Is it something new |
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Feb 28 2023, 02:03 PM
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#18
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Junior Member
525 posts Joined: Apr 2019
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my balance manual flush out by shopee pay but they no reply on the limit
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Feb 28 2023, 02:47 PM
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#19
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(poweredbydiscuz @ Feb 28 2023, 02:07 PM) Manual flush means they transfer the balance to your bank account? yup |
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Jun 2 2023, 09:41 AM
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#20
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Junior Member
525 posts Joined: Apr 2019
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hi, any one having issue to top up the shopee pay?
 This post has been edited by thinkhappy: Jun 2 2023, 09:44 AM |
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