im tried following the tut video on how to setup but keep showing no connection.

Im currently on tp link ac1200

can anyone kindly advise what am i doing wrong here?

planned to use the deco to improve network coverage at my place.

Did you enable VLAN or configure the VLAN settings?

Make sure you watch the right video.

i didnt enable nor configure anything, followed exactly what was instructed in the video

i did bro, from ur website, but weird, all managed to setup but it keeps saying theres no connection

Is it connected to LAN 1 of the BTU if you use Unifi.

Make sure the PPPOE ID and password is right.

i dont have the BTU unit , my apologies, im on unifi lite i think, thats the reason why i dont have the BTU unit

may i ask if the 1st deco needs to be cable connected to the router at all times?

will this work with just 1? or works best with 2?

Hi, why not direct contact TP-Link customer service at 03-21414358? They should able to solve the issue.

Your case will be very different if it is Unifi LITE.

For your case you just don't need to use PPPOE mode.

The easiest way to setup is to maintain the provided Unifi Lite NETIS router and connect your Deco M5 to the NETIS router. Reset your Deco M5 and resetup, it should be able to auto detect the Internet connection.

I did try but not getting any response. Maybe because its after working hours.


Thanks got it running! Also does this also means my router becomes "obsolete" in a way where the signal is actually being broadcast by the deco?

Also when I unplug the cable the deco stops having connection. Shouldn't the deco function as an extender?

Yes, you should only be connected to the WiFi of the Deco now.

The Deco is not a WiFi repeater, as a mesh WiFi system, it still have a main unit connected to the internet source.

Hi, just want to ask...
If want to use m5 in ap mode,
Will the wifi range and speed different compare to use m5 as router?
My concern is , the LAN port on my tp-link archer c1200 is a lot more from m5 😅

No difference, and if you want more ports, just use a smart switch.

Hi guys, i just want to ask,
Is it possible to set static route on deco m5?
I tried to find the way to set but failed.
Normal tp-link route can be set..
Not sure about deco m5...

Must connect to btu via cable?

What if i have a computer room downstairs, my btu and router is there then i want my back room to get the wifi connection possible? Currently without mesh backroom cannot access

Each deco comes with 2 or 3 node.

Assume you bought the two pack,
First node is wired to your router or BTU (depend you want setup in router mode or access point mode)

Second node you can put anywhere as long the location between backroom and main node is ideal that can covers your backroom.

I just need it for my backroom access internet. Right now cannot cause my router is in the downstairs study room and coverage not strong to the back room...need to setup mesh.

If just need back room to access the internet i use 1 node enough put at upstairs hall the room should be able to access? So no need connect via able to btu?

for mesh to work, you need at least two node. First node must wired to btu / router there. Second node maybe can put upstairs living room (wirelessly) maybe.

Not sure how big is your house, if too big then might need 3 node.

This post has been edited by jacktiew: Apr 13 2020, 08:50 PM

I am staying in a double story house.... i have a small study room downstairs facing my car poarch. the back room is facing the kitchen area which is facing the back of the hse.. currently no access so i need to extend the wifi access...

from your description if i put the mesh node 1 in the router / btu ( which sits on my study room) then the 2nd node put upstairs can the signal beem all the way there??? the mesh node that strong?? currently i have some kind of repeater from tplink which i bought from lowyatt and its not really working effectively backroom still not able to access any internet... i just want to be sure before i commit to buy from TM.

You can buy it cheaper on lazada/shopee than TM.

I can't speak for you. Maybe the range might be limited if 2 units. But the good thing about mesh is you can add more nodes anytime. If you feel like the range still not good, then you can add another unit.

Hi, i just bought deco M5.. i have problem connecting directly to unifi. i just follow current unifi id n password from old modem and choose PPOE but it says no internet connection. If i connect my deco m5 to old router using dynamic ip then it is ok. do i need to call tm for password reset??

I even tried both units.. is it because my unifi speed is 100mbps n not 500mbps?? wtf..

Do you select Unifi VLAN profile during setup?

Nope.. now VLAN/IPTV disabled and I connect as DynamicIP to my old router.. then can.. if not all red color..

If you want to connect to modem and use PPPOE mode, you must turn on VLAN and select Unifi profile.

I think tried already and is same.. will try again now.

Make sure it is LAN 1 from Unifi modem to any port of main Deco.

Ok can! thanks!!! do i need to enable IPv6?

I added MAC address too.. I copy as in old router.. currently working..
PPPoE ID and Password, VLAN/IPTV enabled with unifi profile and MAC address..
IPv6 disabled.

Yup, must enable the VLAN profile else it will not connect to TM network.

Wondering i am using Deco M5, but when i do the speedtest via deco app, i get full speed, while i use speedtest or fast.com, i am getting lesser speed. Anyone facing this issue?

The Deco app will use the closest speedtest server based on the ping.

Besides, because the speedtest is done directly on the router, there will be no loss on transmission.

Just got myself a dual pack last week. Everything works well except 2 things.

1. My HyppTV Set Top Box won't work. It shows DMP Connection successful, but when I click into HyppTV, it is stuck at the Splash Screen forever.
2. My MiBox 3S China Edition could not connect to the WiFi.

Any sifu can help?

So meaning even if i do the speedtest externally, this is the speed is get when i connected to that node?

Help 😣

Hi bro, any idea why my deco ethernet backhaul not working
?


My setup is unifi btu - main deco (setup as router) - slave deco.

The slave seem connected thru wifi instead of ethernet.
Any idea? So far Network port for both deco is ok.

This post has been edited by elmodistortion: Apr 18 2020, 09:59 AM

Can you take a screenshot of the VLAN/IPTV setup screen on your Deco app?

As attached. Use preset unifi vlan settings.

Oh crap, you are running the latest firmware where they reserved the second LAN port for HyppTV and there's no way to disable it now.

One possible way to solve this is to downgrade to an older firmware using the web interface.



This post has been edited by blacktubi: Apr 18 2020, 12:40 PM

I saw there is custom in existing preset unifi. Can u have a look bro?

Anyway I'm also need unifi playtv as now unifi tv channel quite ok.

You can only choose one. Either Ethernet backhaul or Unifi TV.

Should i disable 2.4ghz and how wireless backhaul connect each deco m5 node? Can this 5ghz use for multiple user in house?

No need to do anything special, the Deco M5 works well by default.

Of course it support multiple users.

Been using for 2 days now. Both deco is quite hot ya. Hotter than my standard unifi router. is it normal?

Yea, that's totally normal and it will not impact performance.

TP-Link is really trying to make it compact by squeezing a lot of things in a small package.

Hello, Im planning to buy this mesh system and looking to see what would the best setup be?

Current setup: Unifi router connection have 1 connection to HyppTV, 1 connection to the Unifi Modem and 1 connection to CCTV

If I buy this mesh, whats the best way to connect. Should i directly connect the mesh m5 from the Unifi router and leave the hypptv and cctv at default, or should i make the Deco M5 to dial PPoE but then how would i setup the HyppTV and cctv considering theres only 2 ports.

I could think of getting a switch to expand it however, normal switches wont be able to assign VLAN tagging and stuff. Kindly advice

Hi, i managed to setup 2 Deco M5, [main] at living hall and [extended] at study room. It was working fine on that day

After few hours, the extended Deco M5 (at study room) turn into yellow light. I tried to reset this unit, delete both main and extended profile, download updated firmware, press the [Reset] button; but still the extended unit still stuck at yellow light.

Anyone encounter this issue before?

Hi I'm currently using TPLink MR200 4G LTE modem and using Yoodo as my simcard data.

Question:
Does Deco Mesh M4/M5 works if I'm using 4G LTE connection as my wifi? Or Deco Mesh only works with Home Fibre Broadband.

Appreciate & thanks for your help.

Yes you may. Connect deco M5 to your MR200 LAN port and set it as access point mode will do.

Do you have faulty adapter? Try if other adapter works or not?

https://www.tp-link.com/us/support/faq/1464/

so meaning that there's no way to hook up the unused port of the main DECO unit to a switch(managed with the proper VLANs 500 for internet traffic and 600 for IPTV traffic)..correct?

Hi cnks,
I'm having the same issue. Just setup Deco M9 yesterday and exactly same problem. Had you found a solution?

Anyone can help here? Enabled VLAN, IPTV.

Thanks,
shirley.

Hi there. Unfortunately no. I have sent in a feedback to TP-Link Customer Support as well but have not gotten any reply yet too.

Unfortunetely unable to downgrade the firmware.
"Upgrade failed. Please select the latest version of firmware to upgrade."


I also tried setting this manually, with only Internet VLAN and disable IPTV VLAN but it won't connect to the Internet.

Anyone found a solution to this?

it wont connect to internet if we disable IPTV VLAN?

I have use custome vlan 500 internet. But sad if i van setup second m5 deco to vlan 600 for second port will be great.

Same here.. i tried to connect to hypptv and its not working.. anyonr have solutions yet?

Sifu.. another problem arise. When my smart tv sony connect to m5, it says wifi no Internet access? I cannot even cast to my tv? Any solution for this?

Have you found a solution to this yet? Thinking of M4 or M5 at the moment.

Hi guys.

Currently on Time Broadband 500Mbps, with Router Dlink DIR 850L, condo size 1900sqft.

If I change the router to deco M5 1 pack can solve weak wifi in the farthest corner?

Most of the time can only get around 5-15Mbps with a range extender.

[quote=calvinyeap,May 28 2020, 03:44 PM]
Unfortunetely unable to downgrade the firmware.
"Upgrade failed. Please select the latest version of firmware to upgrade."
I also tried setting this manually, with only Internet VLAN and disable IPTV VLAN but it won't connect to the Internet.

Anyone found a solution to this?

[/quote

Set the VLAN/IPTV mode as “Custom” instead of “Malaysia-TM Unifi”; put in the internet VLAN ID as 500, priority 0; and tick the 802.1Q Tag. You need to disable the IPTV VLAN button at the bottom.
Anyone knows if this really works?

[quote=Defoe18,Nov 13 2020, 04:02 PM]
[quote=calvinyeap,May 28 2020, 03:44 PM]
Unfortunetely unable to downgrade the firmware.
"Upgrade failed. Please select the latest version of firmware to upgrade."
I also tried setting this manually, with only Internet VLAN and disable IPTV VLAN but it won't connect to the Internet.

Anyone found a solution to this?

[/quote

Set the VLAN/IPTV mode as “Custom” instead of “Malaysia-TM Unifi”; put in the internet VLAN ID as 500, priority 0; and tick the 802.1Q Tag. You need to disable the IPTV VLAN button at the bottom.
Anyone knows if this really works?

[/quote]

Yes, I'm on maxis and i set to custom and disabled the iptv vlan is working fine for me.

This post has been edited by chengsiong80: Nov 13 2020, 04:11 PM

I'm using unifi but I suppose this custom setting would also work for unifi. After using this custom preset, are we able to use the second port to a switch? Anyone tried this? Because I want to connect the other deco to this network switch.

Yes it will work. Tested on M4 and M9 Plus

hi, i have installed the M5 to replace the TM issued router. Wifi is working fine. But i am not getting any network connection on the 2nd LAN port from the main M5 unit when testing it with my laptop … what is causing this issue, and how can i resolve it? hope someone here can assist me on this. thanks in advance!

[UPDATE] Solved this already, by doing custom settings for the IPTV/VLAN ...

This post has been edited by jasondc: Nov 21 2020, 01:07 PM

Hi

I tried to setup my deco m4. But failed, it showed red light. I tried 2 methods, connect the cable directly to the modem and also connect it with the router but both method failed.

Any idea?

Hi all..

Current setup
BTU - Deco M5 - Hypp TV

Im just wondering my TV have been experiencing sudden disconnecting to deco via wireless..therefore i would like to change to wired connection..is there any ways i can add another connection on current setup? If i use switchs can i have an access to hypp tv?

Make sure your deco connect to correct terminal's port.
Eg your old router is connect to port 1, then Deco also need to connect to port 1 to be on router mode.

If your Deco is used, perform hard reset first too.

okay, i managed to get it connected. thanks!
is it possible to connect the deco directly to the modem?

Can, then Deco react like access point.
So you need to change the Modem SSID different with Deco or Turn Off Modem SSID else you having same SSID which could leading signal loss when moving around.

Do this only if your Modem is better in term of performance than Deco, else just use Deco as Router.

I just bought M5, and able to figuredout with ISP Maxis....

Setting follows the Deco app...connection likes below, if you are using Maxis Fibre:-

TM modem LAN2 to Maxis Router WAN...Maxis Router any LAN to Deco M5....

Lesson learnt, if you are Maxis Fibre，do not remove the Maxis Router.....else there is no internet connection

any idea how to check whether is the nodes is connected using ethernet ?
im connecting the nodes using ethernet backhaul but not sure whether its really ethernet or wireslessly...

Open the deco app, press on the internet icon in the middle. It will list out all the deco unit you have. Press on the unit you want to view, it should have show you're using wireless or wired backhaul.

Found it, thanks

Hi all, has anyone face this isssue before?

I have 2 Deco M9 Plus and I'm setting Main Deco as PPPoe to Unifi. I'm able to connect to internet via IPTV profile etc, but when I'm setting second Deco at 2nd floor, it alwayd connect to Main Deco via Wifi instead of the Ethernet Backhaul.

If I use the Main Deco connecting to the Original Unifi Router (Dynamic IP settings), then the 2nd unit is able to connect via Ethernet Backhaul.

Tried to upgrade or factory reset also cannot make 1st method work. Try googling around and can't find definite answer

Are you using tm's set top box for the iptv? If not, try using a custom vlan instead of the unifi profile
1 more thing, I remember reading in tp link forum, before you link the decos using ethernet, it is recommended to add the 2nd node to the network first via wifi.

Not quite sure what do you mean by top box. But our package don't have the IPTV or HyppTV. So they only provide us two equipments (FiberHome BTU + FiberHome Router).

I haven't try other custom vlan as I can see TM Malaysia profile within Deco List so I selected that one and able to reach internet. Maybe I can try again tomorrow.

I did tried linking the second deco using WiFi @ 1st floor. Then once I move the 2nd deco to 2nd floor, it is still trying to reach main deco via WiFi instead of the Ethernet Backhaul available.

Currently I need to use the Fiberhome as main Router, then the Main deco will be "Router" connecting to Fiberhome using Dynamic IP. Only through this connection, the 2nd deco unit able to connect to main deco via Ethernet Backhaul.

set top box = referring to tm white colour iptv box
Since you don't have it, I believe your problem will be solved if you use custom vlan in the deco app
Like this

Internet vlan id 500
Priority 0

I see..thanks for the info...will try it tomorrow...

One of my Deco M5 LAN port went faulty, it is limited to 100Mbps only.
Lets see if I have any luck getting a RMA

After using deco now I have 2 WiFi networks. 1 is deco 1 is front the modem router. What should I do towards the non deco WiFi network? Is there a way to turn it off?

If you using Deco as AP, then turn on Router Wifi signal.
But Deco can be router by it own.

Guys ..I need some help ..I installed 2 m5 ..first I tried as direct to modem without router ..no internet connection..but when I connect m5 to router it works ,..can some kind soul share what settings to change to make m 5 as router ?

Also ..now I find after connect m5 to.router ..the original wifi signal become much stronger compared to connect to m5? Am.i missing something?

When you do a direct connection to the modem, make sure you have the PPPOE username and password from TM

Sorry bro ..I'm really blur at this ..do you have the settings ?

This post has been edited by jacktiew: Mar 6 2021, 01:00 PM

Thanks bro ...one last question..to connect cctv to main deco 2nd port ..can it be done using the same way as connecting to hypptv method by enabling iptv?

If you want to use for CCTV, then you don't have to set the IPTV part. Otherwise the port can only use for IPTV.

Hi All,

I had setup a few M5 deco in my house and working fine. I have now got m9 from Unifi with the upgrade. How can I make one of the M9 unit become the main deco that is connected to the router?

reset M5, and setup M9 as fresh router, then connect back m5

Do I need to reset all M5 in the house or just the one with the router?

No need. Just add the M9 to the current setup first.

Then open the deco app, press the internet icon, then press the 3 dots on the right corner and choose M9 as the main deco.

Voila.

Hi Jack,

My current router (from TM long time ago) is connected using cable to the M5. I would then unplugged the M5 and then connect the M9 and it would work right?

1. Just add the deco m9 to the current setup.
2. Set M9 as main deco.
3. Unplug m5 and connect m9.
4. Done

Edit: Misunderstood your questions just now.

This post has been edited by jacktiew: Mar 10 2021, 07:23 PM

Thanks brother for the explanation. 🙏

Sorry guys, I also need help with setup my newly bought m5, replacing maxis router.

The setup completed earlier, then suddenly one of the secondary router disconnected.
Reset many times and still doesn't work.
It only work when I placed it next to another working m5 router.

Hi what are the custom settings?

Thanks