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 Problem with Tp-link Deco M5

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TSVio
post Apr 24 2019, 09:11 PM, updated 7y ago

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im tried following the tut video on how to setup but keep showing no connection.

Im currently on tp link ac1200

can anyone kindly advise what am i doing wrong here?

planned to use the deco to improve network coverage at my place.
TSVio
post Apr 25 2019, 06:38 PM

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QUOTE(SilentVampire @ Apr 24 2019, 09:28 PM)
Did you enable VLAN or configure the VLAN settings?
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i didnt enable nor configure anything, followed exactly what was instructed in the video

QUOTE(blacktubi @ Apr 24 2019, 11:02 PM)


Make sure you watch the right video.
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i did bro, from ur website, but weird, all managed to setup but it keeps saying theres no connection
TSVio
post Apr 26 2019, 10:03 AM

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QUOTE(blacktubi @ Apr 25 2019, 07:37 PM)
Is it connected to LAN 1 of the BTU if you use Unifi.

Make sure the PPPOE ID and password is right.
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i dont have the BTU unit , my apologies, im on unifi lite i think, thats the reason why i dont have the BTU unit

may i ask if the 1st deco needs to be cable connected to the router at all times?

will this work with just 1? or works best with 2?
TSVio
post Apr 29 2019, 12:27 PM

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QUOTE(OOKAS @ Apr 26 2019, 10:31 AM)
Hi, why not direct contact TP-Link customer service at 03-21414358? They should able to solve the issue.
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I did try but not getting any response. Maybe because its after working hours.


QUOTE(blacktubi @ Apr 27 2019, 05:17 PM)
Your case will be very different if it is Unifi LITE.

For your case you just don't need to use PPPOE mode.

The easiest way to setup is to maintain the provided Unifi Lite NETIS router and connect your Deco M5 to the NETIS router. Reset your Deco M5 and resetup, it should be able to auto detect the Internet connection. smile.gif
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Thanks got it running! Also does this also means my router becomes "obsolete" in a way where the signal is actually being broadcast by the deco?

Also when I unplug the cable the deco stops having connection. Shouldn't the deco function as an extender?


 

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