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ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla
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TSPrince J
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 Aug 10 2019, 07:59 PM
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QUOTE(dark_axl21 @ Aug 10 2019, 01:27 PM) I do understand, but you have to know that I'm rather patient myself? The previous delay was "acceptable", estimated to be at mid of July? Due to overwhelming orders and logo changes. I understand that part. But it's been almost another month and when I've asked about it the reason given was "moving shop". Affected or not that's entirely another matter, but since the automated reply was given in that sense, people tend to get pissed for such a delay. Order number is SO-192718 Hi dark, As per checking, your laptop has been processed, along with the additional free 8GB RAM upgrade as the compensation as per sales person. This post has been edited by Prince J: Aug 10 2019, 08:40 PM |
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dark_axl21
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Aug 10 2019, 10:51 PM
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QUOTE(Prince J @ Aug 10 2019, 07:59 PM) Hi dark, As per checking, your laptop has been processed, along with the additional free 8GB RAM upgrade as the compensation as per sales person. Thanks, compensation part I know, but the processing part I don't? The status has been rather stagnant since. |
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Kaii07 P
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 Aug 11 2019, 02:18 AM
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New Member
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same goes to me. Order has been placed at 05/07 and until now haven't received my laptop. When asking the sales representative answer from them is "ETA will be next week ".  Tired of waiting like this already. |
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dark_axl21
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Aug 11 2019, 10:38 AM
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QUOTE(Kaii07 @ Aug 11 2019, 02:18 AM) same goes to me. Order has been placed at 05/07 and until now haven't received my laptop. When asking the sales representative answer from them is "ETA will be next week ". Tired of waiting like this already. July huh? Mine's from June. Oh well, let's just wait then!  |
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dejiar
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Aug 11 2019, 04:36 PM
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QUOTE(dark_axl21 @ Aug 11 2019, 10:38 AM) July huh? Mine's from June. Oh well, let's just wait then! same 😂 |
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dark_axl21
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Aug 11 2019, 05:30 PM
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QUOTE(dejiar @ Aug 11 2019, 04:36 PM) High-five!  |
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nzmiii P
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Aug 11 2019, 06:07 PM
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New Member
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QUOTE(dark_axl21 @ Aug 11 2019, 10:38 AM) July huh? Mine's from June. Oh well, let's just wait then! haha me too, counting to celebrate 2-month delay.... *sad noise* |
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dark_axl21
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Aug 11 2019, 06:10 PM
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QUOTE(nzmiii @ Aug 11 2019, 06:07 PM) haha me too, counting to celebrate 2-month delay.... *sad noise* Welcome on board brother!  This post has been edited by dark_axl21: Aug 11 2019, 06:11 PM |
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filcokb
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Aug 11 2019, 07:44 PM
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New Member
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I order from June too, bought 2 unit , 1 is help my friend buy one , he need to use before August and the salesman Ryan promise i can get it before August, but until today i didnt get it and never update me until i ask him at end of July.
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filcokb
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Aug 11 2019, 07:45 PM
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New Member
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If no stock update customer earlier la ! Now only say no stock ask me choose other models if urgent... Speechless
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97fangkhai97
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Aug 12 2019, 03:31 PM
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Getting Started
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no stock really shouldn't put out a big mid year promo aint it... paid for rush service also no difference with non rush service ...
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sushiesnbears P
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Aug 12 2019, 04:55 PM
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New Member
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everybody's getting a lil bit mad rn i would say ya
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dark_axl21
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Aug 12 2019, 05:17 PM
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QUOTE(filcokb @ Aug 11 2019, 07:45 PM) If no stock update customer earlier la ! Now only say no stock ask me choose other models if urgent... Speechless They probably never foresaw the sudden spike in orders. QUOTE(97fangkhai97 @ Aug 12 2019, 03:31 PM) no stock really shouldn't put out a big mid year promo aint it... paid for rush service also no difference with non rush service ... Gosh, rush service? That's such a waste. QUOTE(sushiesnbears @ Aug 12 2019, 04:55 PM) everybody's getting a lil bit mad rn i would say ya Yup, we should all start a poll and tabulate how long has the delay been. |
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AZIM@ILLEGEAR
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Aug 12 2019, 05:38 PM
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New Member
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QUOTE(filcokb @ Aug 11 2019, 07:44 PM) I order from June too, bought 2 unit , 1 is help my friend buy one , he need to use before August and the salesman Ryan promise i can get it before August, but until today i didnt get it and never update me until i ask him at end of July. QUOTE(97fangkhai97 @ Aug 12 2019, 03:31 PM) no stock really shouldn't put out a big mid year promo aint it... paid for rush service also no difference with non rush service ... Hi filcokb and 97fangkhai97Is it possible for you guys to PM me the order numbers for checking purposes? As per liaising with the team, most of the back orders have been processed but I would need to double-confirm the current status on my end, thank you very much in advance for the cooperation given in regards to this matter!  |
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97fangkhai97
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Aug 12 2019, 08:59 PM
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Getting Started
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QUOTE(AZIM@ILLEGEAR @ Aug 12 2019, 05:38 PM) Hi filcokb and 97fangkhai97Is it possible for you guys to PM me the order numbers for checking purposes? As per liaising with the team, most of the back orders have been processed but I would need to double-confirm the current status on my end, thank you very much in advance for the cooperation given in regards to this matter! done |
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pluginbaby
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Aug 13 2019, 10:38 AM
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Intel 10th gen is almost hereeeeee
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sushiesnbears P
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Aug 13 2019, 01:35 PM
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New Member
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we all need updates about our laptop especially the dates of process
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Kaii07 P
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Aug 13 2019, 03:13 PM
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New Member
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QUOTE(sushiesnbears @ Aug 13 2019, 01:35 PM) we all need updates about our laptop especially the dates of process I just ask their sales representative, my order delayed again until "next week" |
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sushiesnbears P
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Aug 13 2019, 05:28 PM
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New Member
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QUOTE(Kaii07 @ Aug 13 2019, 03:13 PM) oh my we need to wait another week?????? |
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