ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla
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 Aug 5 2019, 09:02 PM
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#1
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Junior Member
661 posts Joined: Jan 2010 
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Wondering if the lid of the RAVEN SE that I've ordered since 12/06/2019 would look like this
» Click to show Spoiler - click again to hide... « or the previous one with the "ILLEGEAR" wording in the following video? https://youtu.be/0OkUo8L1Aa0 Truthfully the minimalist logo looks much better. This post has been edited by dark_axl21: Aug 5 2019, 09:18 PM |
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Aug 5 2019, 11:24 PM
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#2
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(Prince J @ Aug 5 2019, 11:14 PM) We have cleared many of the Prodigy, Rogue and RAVEN SE-R back orders. For RAVEN SE, we are able to deliver them as soon as we receive the stock. Awesome! Looking forward to it!All RAVEN SE, SE-R, PRODIGY and ROGUE come with new logo. ONYX and SELENITE will use new logo too in next two months. All ONYX, SELENITE, PRODIGY and ROGUE come with premium laptop box.  |
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Aug 6 2019, 12:01 AM
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#3
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(dejiar @ Aug 5 2019, 11:39 PM) order since 7th June, still waiting...hmm..hope they give me some compensate ltr..finger cross Didn't they contacted you? |
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Aug 6 2019, 11:50 AM
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#4
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(dejiar @ Aug 6 2019, 08:51 AM) at first they said stock got issue, which i think is not. Gosh, exactly 2 months huh? Just a week earlier than me then. than said mid of july, than delay end of july than delay early august, than said this week can get. and i bought 2 unit from them..nice  actually i am okay with it, but since i help my fren to buy, and they start to complain. And 2 units? I guess both you and your friend are rather eager since you guys paid for it already. Oh well, whatever the reason is, do contact them for more information, I'm sure they will throw in something extra for *free*? |
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Aug 10 2019, 08:18 AM
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#5
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(AZIM@ILLEGEAR @ Aug 8 2019, 01:37 PM) Hi arep_ck, apologies for the delayed response as we are currently occupied with the HQ moving for yesterday and today. Nevertheless, kindly note that the stock has arrived and the our Sales Hotline will be updating you with the tracking number shortly! We are genuinely sorry for the huge setback caused. You guys are definitely getting burnt after this. The 2 months delay is really unacceptable. And the HQ moving as an excuse? Customers are getting pissed.  Mine is just 2 days short of turning into a 2-month delay. Or am I expecting more "freebies"?  |
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Aug 10 2019, 01:27 PM
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#6
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(Prince J @ Aug 10 2019, 12:54 PM) Hi dark, I do understand, but you have to know that I'm rather patient myself?It's not an excuse on the delay of stock, the reason of stock delay has been explained above. The shop moving does affect our speed of responding the accumulated message from facebook, insta and whatsapp though. Can i have your order number to check your order status? The previous delay was "acceptable", estimated to be at mid of July? Due to overwhelming orders and logo changes. I understand that part. But it's been almost another month and when I've asked about it the reason given was "moving shop". Affected or not that's entirely another matter, but since the automated reply was given in that sense, people tend to get pissed for such a delay. Order number is SO-192718 |
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Aug 10 2019, 10:51 PM
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#7
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(Prince J @ Aug 10 2019, 07:59 PM) Hi dark, Thanks, compensation part I know, but the processing part I don't? The status has been rather stagnant since.As per checking, your laptop has been processed, along with the additional free 8GB RAM upgrade as the compensation as per sales person. |
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Aug 11 2019, 10:38 AM
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#8
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(Kaii07 @ Aug 11 2019, 02:18 AM) same goes to me. Order has been placed at 05/07 and until now haven't received my laptop. When asking the sales representative answer from them is "ETA will be next week ". July huh? Mine's from June.  Tired of waiting like this already.Oh well, let's just wait then!  |
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Aug 11 2019, 05:30 PM
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#9
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(dejiar @ Aug 11 2019, 04:36 PM) same 😂 High-five!  |
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Aug 11 2019, 06:10 PM
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#10
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(nzmiii @ Aug 11 2019, 06:07 PM) haha me too, counting to celebrate 2-month delay.... *sad noise* Welcome on board brother! This post has been edited by dark_axl21: Aug 11 2019, 06:11 PM |
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Aug 12 2019, 05:17 PM
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#11
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(filcokb @ Aug 11 2019, 07:45 PM) If no stock update customer earlier la ! Now only say no stock ask me choose other models if urgent... Speechless They probably never foresaw the sudden spike in orders. QUOTE(97fangkhai97 @ Aug 12 2019, 03:31 PM) no stock really shouldn't put out a big mid year promo aint it... paid for rush service also no difference with non rush service ... Gosh, rush service? That's such a waste. QUOTE(sushiesnbears @ Aug 12 2019, 04:55 PM) everybody's getting a lil bit mad rn i would say ya Yup, we should all start a poll and tabulate how long has the delay been. |
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Aug 13 2019, 08:59 PM
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#12
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(dejiar @ Aug 13 2019, 07:10 PM) Cant we just do anything? Supposedly it's "Raya" a few days ago. Ask last last week, said last week or latest early this week will get. Ask again, say latest next week. I say why told me can get this week. ask for free gift, say give me mousepad..hello, mousepad is free when i buy from Raya deal..raya deal man....drag till now...than say will try to do on this week...but where is my compensate..i have missed so many project just because my laptop not ready...if i know will keep drag..i will just go and buy another unit...so i can doi my work....isit we pay lesser, so have to be drag?  Oh gosh, I guess we're not really getting anything anytime soon.  |
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Aug 18 2019, 01:37 PM
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#13
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(dejiar @ Aug 18 2019, 01:32 PM) finally receive my raven SE waited since june 5, will do some unbox review ltr. Awesome! Waiting for the quick unboxing and review! |
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Aug 22 2019, 05:54 PM
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#14
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Junior Member
661 posts Joined: Jan 2010
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And mine finally came!
Loving the new logo! Thanks guys! |
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Aug 24 2019, 08:39 AM
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#15
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Junior Member
661 posts Joined: Jan 2010
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QUOTE(Savor_Savvy @ Aug 23 2019, 07:15 AM) Photos! Here you go.  » Click to show Spoiler - click again to hide... « Ordered it on 06/12/2019 but received it during 22/08/19, delivery was mas using GDEX for some reason and not DHL as intended. Everything was in order, just the slight delay in receiving the items, still it was worthwhile. This post has been edited by dark_axl21: Aug 24 2019, 08:57 AM Attached thumbnail(s) 
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