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 ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla

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yongchin89
post Jun 8 2020, 10:21 PM

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QUOTE(arslow @ Jun 8 2020, 09:09 PM)
Does your battery still drop while plugged in gaming?
*
currently havent fully test like last time for 1 hour, just played around 20 minutes so far so good for battery, but temperature wise is hotter this time, last time with fan boost on max temp is 85-89, now it hike up to 94 all the time even on fan boost. hmm
lsl640
post Jun 8 2020, 10:51 PM

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So far so good with the new update, fans finally adjusting themselves according to the temp and no more battery drain.
But temp was abit higher compared to last time even i am down volting to -100mv
Kesh1018
post Jun 8 2020, 10:59 PM

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Anyone knows the tongfang or MKG equivalent model for the Onyx V?
arslow
post Jun 9 2020, 12:06 AM

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This post has been edited by arslow: Jun 9 2020, 12:07 AM
arslow
post Jun 9 2020, 12:07 AM

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QUOTE(yongchin89 @ Jun 8 2020, 10:21 PM)
currently havent fully test like last time for 1 hour, just played around 20 minutes so far so good for battery, but temperature wise is hotter this time, last time with fan boost on max temp is 85-89, now it hike up to 94 all the time even on fan boost. hmm
*
QUOTE(lsl640 @ Jun 8 2020, 10:51 PM)
So far so good with the new update, fans finally adjusting themselves according to the temp and no more battery drain.
But temp was abit higher compared to last time even i am down volting to -100mv
*
Might just be the new fan curve. Important thing is the fan actually follows the temp now to ramp up/down.

Kudos to illegear for working on this the moment users started reporting it. If this happens to a big name manufacturer, it gotta become a huge news in major websites for them to even consider fixing LOL.

Great job. Other users should continue reporting anything unusual to see if it’s something that can be solved through software/firmware. If you just complain about it without giving required info no one, including yourself, will benefit.
rko1268
post Jun 9 2020, 01:09 AM

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Will release ionic with ryzen 4000 version?
TSPrince J
post Jun 9 2020, 01:23 AM

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QUOTE(Jared21 @ Jun 8 2020, 09:45 PM)
Just curious about this update, does it solve the 99% battery on startup or something else entirely?
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This update is for 10th gen intel ILLEGEAR with RTX2060 80W, not for 9th generation.

I will send your video to FAE to have them check again.

QUOTE(rko1268 @ Jun 9 2020, 01:09 AM)
Will release ionic with ryzen 4000 version?
*
yes we will.

This post has been edited by Prince J: Jun 9 2020, 01:23 AM
TSPrince J
post Jun 9 2020, 01:24 AM

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QUOTE(Prince J @ Jun 8 2020, 02:11 PM)
BIOS Update

Rogue_10thGen_RTX2060_Bios1.07_Ec1.15.X0_FlashUtil
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

RavenSE_R_10thGen_Bios1.07_Ec1.15.X0_FlashUtil
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

Prodigy_10thGen_RTX2060_Bios1.07_Ec1.15.X0_FlashUtil
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

Onyx_V_10thGen_RTX2060_Bios1.07_Ec1.15.X0_FlashUtil
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

Do note that during the flashing process be sure you are not working on anything. MAKE SURE YOU ARE PLUGGED IN / ON CHARGER source.

Open the F.bat in the Afuwin64 folder to process flashing the Bios
it will restart and enter bios few time

After successfully flashed and entered to Desktop
Open the F.bat in the Afuwin64cap folder to proceed flashing and updating the EC.

Do note that during the flashing process the laptop will reboot few times.
Besure to plug in the charger during the flashing process
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Pinned
TSPrince J
post Jun 9 2020, 01:26 AM

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QUOTE(Kesh1018 @ Jun 8 2020, 10:59 PM)
Anyone knows the tongfang or MKG equivalent model for the Onyx V?
*
GK5NP5O
SaiyanGoku
post Jun 9 2020, 02:31 AM

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QUOTE(Prince J @ Jun 8 2020, 10:53 PM)
This update is for 10th gen intel ILLEGEAR with RTX2060 80W, not for 9th generation.

I will send your video to FAE to have them check again.
yes we will.
*
When will 9th gen laptops get driver updates (apart from GPU which we can get from intel & nvidia)? smile.gif
Santau_GO P
post Jun 9 2020, 12:58 PM

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Quick question for Raven SE-R owners or people who had experience the same issue as me. Have u guys had random freezes while ingame or while doing something? Once i was editing a video and the screen went blank and i cant do anything. Other occsasions is when im playing games and it freezes while showing a still image. No BSOD came up. No distorted sound coming out of the speakers as usually crashes will produce a glitched noise.

What's the issue? Could it be the SSD or RAM? Or even CPU/ GPU cry.gif mega_shok.gif . I have to hold down the power button and boot up back again. I'm always worried/ expecting crashes every now and then. The recent one just last night while playng red dead 2. Just a few mins playing. Undervolt was -50mV through the bios. Windows formatted the other day.

And these crashes happens even before the bios update came out and im always worried that it might crash when im doing my work.

Any thought?
yongchin89
post Jun 9 2020, 01:44 PM

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QUOTE(Santau_GO @ Jun 9 2020, 12:58 PM)
Quick question for Raven SE-R owners or people who had experience the same issue as me. Have u guys had random freezes while ingame or while doing something? Once i was editing a video and the screen went blank and i cant do anything. Other occsasions is when im playing games and it freezes while showing a still image. No BSOD came up. No distorted sound coming out of the speakers as usually crashes will produce a glitched noise.

What's the issue? Could it be the SSD or RAM? Or even CPU/ GPU  cry.gif  mega_shok.gif . I have to hold down the power button and boot up back again. I'm always worried/ expecting crashes every now and then. The recent one just last night while playng red dead 2. Just a few mins playing. Undervolt was -50mV through the bios. Windows formatted the other day.

And these crashes happens even before the bios update came out and im always worried that it might crash when im doing my work.

Any thought?
*
got install correct driver for gpu?
Santau_GO P
post Jun 9 2020, 02:48 PM

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QUOTE(yongchin89 @ Jun 9 2020, 01:44 PM)
got install correct driver for gpu?
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Uninstalled drivers using DDU and installed nvidia's driver through nvidia's website ver 446.14 . I don't think it's the gpu drivers. My experience with gpu drivers problems is that they will give out a direct x related error. This one however just freezes the whole pc. Forcing me to hard reboot. 😩
TSPrince J
post Jun 9 2020, 03:33 PM

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QUOTE(Santau_GO @ Jun 9 2020, 12:58 PM)
Quick question for Raven SE-R owners or people who had experience the same issue as me. Have u guys had random freezes while ingame or while doing something? Once i was editing a video and the screen went blank and i cant do anything. Other occsasions is when im playing games and it freezes while showing a still image. No BSOD came up. No distorted sound coming out of the speakers as usually crashes will produce a glitched noise.

What's the issue? Could it be the SSD or RAM? Or even CPU/ GPU  cry.gif  mega_shok.gif . I have to hold down the power button and boot up back again. I'm always worried/ expecting crashes every now and then. The recent one just last night while playng red dead 2. Just a few mins playing. Undervolt was -50mV through the bios. Windows formatted the other day.

And these crashes happens even before the bios update came out and im always worried that it might crash when im doing my work.

Any thought?
*
Hi Santau, kindly ensure your drivers are installed properly and restore your BIOS / EC setting back to default.

So far we do not have any RAVEN SE-R, prodigy, onyx v users facing freezing problem. Should you wish to send in for checking, you can drop off your laptop at our service center.

Thank you.

This post has been edited by Prince J: Jun 9 2020, 04:00 PM
okw1
post Jun 9 2020, 03:59 PM

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A quite off topic question, will you guys open service center in other state as well? It is not convenient when you want to send in for service but you are living in other state...
Santau_GO P
post Jun 9 2020, 04:45 PM

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QUOTE(Prince J @ Jun 9 2020, 03:33 PM)
Hi Santau, kindly ensure your drivers are installed properly and restore your BIOS / EC setting back to default.

So far we do not have any RAVEN SE-R, prodigy, onyx v users facing freezing problem. Should you wish to send in for checking, you can drop off your laptop at our service center.

Thank you.
*
Okay im disabling the overclock feature in the bios for the time being and see how it plays out. Also recently reinstall intel and nvidia drivers from illegar's website. will report if any crashes wink.gif
SaiyanGoku
post Jun 9 2020, 05:34 PM

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QUOTE(Santau_GO @ Jun 9 2020, 10:28 AM)
Quick question for Raven SE-R owners or people who had experience the same issue as me. Have u guys had random freezes while ingame or while doing something? Once i was editing a video and the screen went blank and i cant do anything. Other occsasions is when im playing games and it freezes while showing a still image. No BSOD came up. No distorted sound coming out of the speakers as usually crashes will produce a glitched noise.

What's the issue? Could it be the SSD or RAM? Or even CPU/ GPU  cry.gif  mega_shok.gif . I have to hold down the power button and boot up back again. I'm always worried/ expecting crashes every now and then. The recent one just last night while playng red dead 2. Just a few mins playing. Undervolt was -50mV through the bios. Windows formatted the other day.

And these crashes happens even before the bios update came out and im always worried that it might crash when im doing my work.

Any thought?
*
I also experience random freezes and then sound starts playing for few seconds from speakers even when headphones are plugged in.
TSPrince J
post Jun 9 2020, 05:55 PM

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QUOTE(okw1 @ Jun 9 2020, 03:59 PM)
A quite off topic question, will you guys open service center in other state as well? It is not convenient when you want to send in for service but you are living in other state...
*
For now we only have service center in KL and JB.
TSPrince J
post Jun 9 2020, 06:46 PM

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QUOTE(Santau_GO @ Jun 8 2020, 08:13 PM)
Okay can finally hear the fans. But can u update the illegear command centre so that the last chosen setting will be save upon boot? Because everytime i restart it goes into game mode. Even after i chose office mode . Have to manually adjust everytime the laptop restarts
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QUOTE(yongchin89 @ Jun 8 2020, 08:21 PM)
yup, same happen also, it will like auto reset do default
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Kindly try on the newly updated ILLEGEAR Command Center

https://support.illegear.com/Drivers/Laptop...32_ILLEGEAR.zip

This should memorize the mode saving.

This post has been edited by Prince J: Jun 9 2020, 06:47 PM
bul3m
post Jun 9 2020, 07:07 PM

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QUOTE(Prince J @ Jun 9 2020, 06:46 PM)
Kindly try on the newly updated ILLEGEAR Command Center

https://support.illegear.com/Drivers/Laptop...32_ILLEGEAR.zip

This should memorize the mode saving.
*
Does this update apply to all model/laptop?

I have checked Illegear website but there is no update for my laptop.

My laptop model is Rogue Intel 9th gen gtx 1650. I have only seen Rogue 1660ti update only.

Kindly advise.
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