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 Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz

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BenYeeHua
post Jul 23 2021, 05:30 PM

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QUOTE(pretty23 @ Jul 23 2021, 04:30 PM)
this one power, valid until end of the month.
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Also got good one, 12-6 and 50-6, for Shop Malaysia, oos already, get it like 1.30PM. icon_rolleyes.gif
Sadly the best voucher is yesterday live la.
Kilohertz
post Jul 23 2021, 05:39 PM

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QUOTE(Pasteur_milk @ Jul 23 2021, 11:23 AM)
My 7.7 Parcel still stuck in Shah Alam facility since July 14... no update until today sad.gif
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QUOTE(winshoo @ Jul 23 2021, 12:04 PM)
My parcel is stuck at the OUG Warehouse since July 15, LOL. Longest waiting time ever. The Customer Service Chat is useless 'cuz it's an AI.
I managed to google a Lazada Hotline and called. Was put on hold for 30 min due to "long queue". Finally got to hear a human on the other side greeting me but OMG, their line is so bad that it kept breaking up. Even the lady had to repeat multiple times what she said. She managed to get hold of my Order Number, and was very surprised that my package has not been delivered. She filed a report for me. And all I can do now is wait.
Two days ago, I drove to the warehouse, thinking of tracking down my parcel personally. When I reached there, there was a group of riders mingling with each other... without following SOPs. I left. Not worth finding my RM150 items and end up getting "something else".

Lazada, I hate you.
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QUOTE(pretty23 @ Jul 23 2021, 04:20 PM)
RM15 - RM5 voucher release again.

Really unable to stop buying now.
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Yea, mine still stuck.. I keep checking with my seller and according to my seller, Lazada is still investigating. This is my first bad experience with Lazada, usually it gets delivered pretty fast.. I thought its only happening to Puchong hub but seems like other hubs are affected as well..
FusionXY
post Jul 23 2021, 05:39 PM

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RM15-5 voucher finished? Just woke up.

This post has been edited by FusionXY: Jul 23 2021, 05:39 PM
BenYeeHua
post Jul 23 2021, 05:43 PM

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QUOTE(FusionXY @ Jul 23 2021, 05:39 PM)
RM15-5 voucher finished? Just woke up.
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I just grab it at 5:30 PM, open twice on free shipping page to clear cache. icon_rolleyes.gif
FusionXY
post Jul 23 2021, 06:01 PM

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QUOTE(BenYeeHua @ Jul 23 2021, 05:43 PM)
I just grab it at 5:30 PM, open twice on free shipping page to clear cache. icon_rolleyes.gif
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Oh thank you. I enter the wrong place haha.
I thought in Shop Malaysia.
FusionXY
post Jul 23 2021, 06:07 PM

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Voucher available pruducts got issues unable to load.
MatShadow
post Jul 24 2021, 11:13 AM

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My advice.. Do Not Buy anything from Lazada now.

They are experiencing major issue at their warehouse.

My pkg has been stuck at their KL warehouse for many2 days
Not only happened to me but many2 other also reported aswell. Alreadyy tried so many times for past 2days to contact CS but not successful. Keep stating CS is unavailable and to try again.
Also, I did try to call CS but line got cut off enerytime

Anything else I can do to get my pkg? Pls suggest/ advice?

So..my advice is Not to buy from this platform until they sort out their mass.


maruteamatklang
post Jul 24 2021, 11:25 AM

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QUOTE(MatShadow @ Jul 24 2021, 11:13 AM)
My advice.. Do Not Buy anything from Lazada now.

They are experiencing major issue at their warehouse.

My pkg has been stuck at their KL warehouse for many2 days
Not only happened to me but many2 other  also reported aswell. Alreadyy tried so many times for past 2days to contact CS but not successful. Keep stating CS is unavailable and to try again.
Also, I did try to call CS but line got cut off enerytime

Anything else I can do to get my pkg? Pls suggest/ advice?

So..my advice is Not to buy from this platform until they sort out their mass.
*
Yea mine parcel also stuck at klang warehouse.
Anyone know does lazada offer self pick up ?
Wanna go and collect myself after saw many review that their parcel stuck at warehouse even at other platform mamy user is complaining

MatShadow
post Jul 24 2021, 11:47 AM

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QUOTE(maruteamatklang @ Jul 24 2021, 11:25 AM)
Yea mine parcel also stuck at klang warehouse.
Anyone know does lazada offer self pick up ?
Wanna go and collect myself after saw many review that their parcel stuck at warehouse even at other platform mamy user is complaining
*
I'm certain Lazada is facing major problems now.
Even trying to contact CS isn't possible. I personally tried so many times since yesterday and non get thru.
Therefore, I suggest Do Not Buy from Lazada until they sort out their problems.

Btw, no self pickup allowed. Lazada won't allowed.

Lazada sucks!
!@#$%^
post Jul 24 2021, 11:48 AM

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QUOTE(MatShadow @ Jul 24 2021, 11:13 AM)
My advice.. Do Not Buy anything from Lazada now.

They are experiencing major issue at their warehouse.

My pkg has been stuck at their KL warehouse for many2 days
Not only happened to me but many2 other  also reported aswell. Alreadyy tried so many times for past 2days to contact CS but not successful. Keep stating CS is unavailable and to try again.
Also, I did try to call CS but line got cut off enerytime

Anything else I can do to get my pkg? Pls suggest/ advice?

So..my advice is Not to buy from this platform until they sort out their mass.
*
QUOTE(maruteamatklang @ Jul 24 2021, 11:25 AM)
Yea mine parcel also stuck at klang warehouse.
Anyone know does lazada offer self pick up ?
Wanna go and collect myself after saw many review that their parcel stuck at warehouse even at other platform mamy user is complaining
*
it's advised not to buy during big sales if items needed urgently
Pasteur_milk
post Jul 24 2021, 12:16 PM

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QUOTE(Pasteur_milk @ Jul 23 2021, 11:23 AM)
My 7.7 Parcel still stuck in Shah Alam facility since July 14... no update until today sad.gif
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Just got an update on this morning, after 17days of "delivery" my order was canceled... Surprisingly, the cancellation reason was Delivery Address was Incorrect... Really dissapointed on the seller as well as Lazada on this time around

KopiChia
post Jul 24 2021, 12:45 PM

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Just noticed something the other day I ordered something and was ship within a day and now reached nearby logistic but why is the delivery date showing Sept?! 😅

user posted image
FusionXY
post Jul 24 2021, 12:46 PM

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QUOTE(KopiChia @ Jul 24 2021, 12:45 PM)
Just noticed something the other day I ordered something and was ship within a day and now reached nearby logistic but why is the delivery date showing Sept?! 😅

user posted image
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Prepare for longer waiting time.
DM3
post Jul 24 2021, 02:02 PM

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Okla not more than 1 week delay frm PG or Selangor
miyakochan89
post Jul 24 2021, 03:34 PM

Wut?
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QUOTE(MatShadow @ Jul 24 2021, 11:47 AM)
I'm certain Lazada is facing major problems now.
Even trying to contact CS isn't possible. I personally tried so many times since yesterday and non get thru.
Therefore, I suggest Do Not Buy from Lazada until they sort out their problems.

Btw, no self pickup allowed. Lazada won't allowed.

Lazada sucks!
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Sorry bro. I just bought 2 days ago and now my parcel is already out for delivery. There was one that waited for a week but still managed to deliver in time.

Your many many days is how long? More than 3 days wait or what? If you tell me one month wait then yeah unreasonable as fuck, but usually when I purchase online I will always expect at least one week for delivery, what’s more it’s MCO and a lot of companies do have corvid cases where KKM asked them to shut down not 1 day or 2 days but 3 days!
devilmaycry9
post Jul 24 2021, 06:08 PM

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i dunno this is coincidence or what but my order from shopee using ninjavan is quite fast... within 2 days reach ady... but ninjavan order from lazada took forever
MatShadow
post Jul 24 2021, 08:12 PM

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QUOTE(miyakochan89 @ Jul 24 2021, 03:34 PM)
Sorry bro. I just bought 2 days ago and now my parcel is already out for delivery. There was one that waited for a week but still managed to deliver in time.

Your many many days is how long? More than 3 days wait or what? If you tell me one month wait then yeah unreasonable as fuck, but usually when I purchase online I will always expect at least one week for delivery, what’s more it’s MCO and a lot of companies do have corvid cases where KKM asked them to shut down not 1 day or 2 days but 3 days!
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Currently my pkg still at Logistics Facility KL since 21th.
Earlier stuck at Logistics Puchong from 19th - 21th.
Attached Image
Anxious bcoz pkg contain mini pc with ryzen 5 setup.
😅
pretty23
post Jul 24 2021, 08:23 PM

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Today delivery break my previous record. Parcel received 8:12PM just now.

LOL
miyakochan89
post Jul 24 2021, 08:29 PM

Wut?
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QUOTE(pretty23 @ Jul 24 2021, 08:23 PM)
Today delivery break my previous record. Parcel received 8:12PM just now.

LOL
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where is your location ah?
Mine one is still attempted delivery wow.
I thought it would already be attempting next day or something.

This post has been edited by miyakochan89: Jul 24 2021, 08:29 PM
miyakochan89
post Jul 24 2021, 08:30 PM

Wut?
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QUOTE(MatShadow @ Jul 24 2021, 08:12 PM)
Currently my pkg still at Logistics Facility KL since 21th.
Earlier stuck at Logistics Puchong from 19th - 21th.
Attached Image
Anxious bcoz pkg contain mini pc with ryzen 5 setup.
😅
*
5 days only. not even a week. rclxub.gif as long as it's still within delivery date. you cannot do anything.
Do you really think to receive product the next day when you buy online? Seriously dude. At least 7 days is a normal expectation. sweat.gif

This post has been edited by miyakochan89: Jul 24 2021, 08:31 PM

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