Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz
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 Jul 22 2021, 02:19 PM
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#1
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Senior Member
2,173 posts Joined: May 2010  
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QUOTE(Gigabit @ Jul 20 2021, 08:56 PM) My item is still stuck in Puchong Hub also... What's wrong with Puchong hub? my item has been stuck since 19th July, no updates at all. Tried messaging the Lazada helpdesk but it's not helping.. |
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Jul 22 2021, 09:39 PM
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#2
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Senior Member
2,173 posts Joined: May 2010
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QUOTE(miyakochan89 @ Jul 22 2021, 08:47 PM) 19 still early lo. wonder what's going in puchong hub.. i have received other items that departed from other hubs, delivery period seems fineA lot of people here have waited for more than 10 days stuck in Puchong Hub. been trying to get hold of a "real" lazada agent but all I got is automated bot response  |
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Jul 23 2021, 05:39 PM
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#3
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Senior Member
2,173 posts Joined: May 2010
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QUOTE(Pasteur_milk @ Jul 23 2021, 11:23 AM) My 7.7 Parcel still stuck in Shah Alam facility since July 14... no update until today QUOTE(winshoo @ Jul 23 2021, 12:04 PM) My parcel is stuck at the OUG Warehouse since July 15, LOL. Longest waiting time ever. The Customer Service Chat is useless 'cuz it's an AI. I managed to google a Lazada Hotline and called. Was put on hold for 30 min due to "long queue". Finally got to hear a human on the other side greeting me but OMG, their line is so bad that it kept breaking up. Even the lady had to repeat multiple times what she said. She managed to get hold of my Order Number, and was very surprised that my package has not been delivered. She filed a report for me. And all I can do now is wait. Two days ago, I drove to the warehouse, thinking of tracking down my parcel personally. When I reached there, there was a group of riders mingling with each other... without following SOPs. I left. Not worth finding my RM150 items and end up getting "something else". Lazada, I hate you. QUOTE(pretty23 @ Jul 23 2021, 04:20 PM) RM15 - RM5 voucher release again. Yea, mine still stuck.. I keep checking with my seller and according to my seller, Lazada is still investigating. This is my first bad experience with Lazada, usually it gets delivered pretty fast.. I thought its only happening to Puchong hub but seems like other hubs are affected as well..Really unable to stop buying now. Pasteur_milk liked this post
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Jul 26 2021, 11:50 AM
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#4
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Senior Member
2,173 posts Joined: May 2010
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QUOTE(edwinlim @ Jul 24 2021, 11:18 PM) My one stuck at puchong hub,already more than 14 days,still haven't receive my item. my parcel was stuck in puchong hub until 19th July, only got updated on the 24th July that it has moved to KL hub.. now seems stuck in KL hub again.. really not sure whats going on  |
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Jul 28 2021, 08:56 AM
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#5
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Senior Member
2,173 posts Joined: May 2010
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QUOTE(ikanbilis @ Jul 26 2021, 11:27 AM) What is wrong with lazada express? My item is still showing packed but not yet handed over to courier after 10 days? lol, i bought my item on 7 July till now hasnt receive it ..  super bad experience with Lazada this time |
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Aug 4 2021, 10:50 AM
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#6
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Senior Member
2,173 posts Joined: May 2010
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QUOTE(Fortezan @ Aug 3 2021, 11:26 AM) Same here, tried calling urban despatch went straight to voicemail, tried reaching out to Lazada chat support kept saying all engaged. Not sure what to do now except wait happened to one my of item as well, bought on 7/7 ony get it after a month.. Lazada chat is useless   |
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Aug 6 2021, 09:23 AM
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#7
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Senior Member
2,173 posts Joined: May 2010
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ahh.. my parcel stuck in PJ hub
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