Sorry guys, i'm not sure where i can post the question in related section.- please help to move or advice me the correct section.

Recently, i have made a booking of a recond car through a recon car dealer. The SA told me the car made was 2014, with low milage and got a low accesories. I personally tested the car, and so far is ok and everything was fine. Hence i proceed to made the booking of RM 1k.

The next day, the banker contacted me and i have proviced all the related documents.
after 2 days ( due to weekend), the loan have approved and that where the problem arise.

the SA called me and applogize to me saying that the Car price was wrongly set. The car was actually 2016[U] and the price variance  Vs the earlier on was rm15k.

they provide me option  : top up the DP ( 15K)  or fully refund the booking fees.

i do no agree on both option as was not my error at the first place and i insisted on the original selling price with the car that i've viewed.

the dealer dont want to give in but ask me to go file the complain at SKPPK or any consumer right body. And they also admited, to DRAG it and make me tired to go court for this case and make me give up at the end.

but why should i give in on this as the wrong was not at my end,

anyone has experience in similar issue, is it easy to deal with SKPPK or any consumer group...

thanks in advance

Sorry guys, i'm not sure where i can post the question in related section.- please help to move or advice me the correct section.

Recently, i have made a booking of a recond car through a recon car dealer. The SA told me the car made was 2014, with low milage and got a low accesories. I personally tested the car, and so far is ok and everything was fine. Hence i proceed to made the booking of RM 1k.

The next day, the banker contacted me and i have proviced all the related documents.
after 2 days ( due to weekend), the loan have approved and that where the problem arise.

the SA called me and applogize to me saying that the Car price was wrongly set. The car was actually 2016[U] and the price variance  Vs the earlier on was rm15k.

they provide me option  : top up the DP ( 15K)  or fully refund the booking fees.

i do no agree on both option as was not my error at the first place and i insisted on the original selling price with the car that i've viewed.

the dealer dont want to give in but ask me to go file the complain at SKPPK or any consumer right body. And they also admited, to DRAG it and make me tired to go court for this case and make me give up at the end.

but why should i give in on this as the wrong was not at my end,

anyone has experience in similar issue, is it easy to deal with SKPPK or any consumer group...

thanks in advance

Sorry guys, i'm not sure where i can post the question in related section.- please help to move or advice me the correct section.

Recently, i have made a booking of a recond car through a recon car dealer. The SA told me the car made was 2014, with low milage and got a low accesories. I personally tested the car, and so far is ok and everything was fine. Hence i proceed to made the booking of RM 1k.

The next day, the banker contacted me and i have proviced all the related documents.
after 2 days ( due to weekend), the loan have approved and that where the problem arise.

the SA called me and applogize to me saying that the Car price was wrongly set. The car was actually 2016[U] and the price variance  Vs the earlier on was rm15k.

they provide me option  : top up the DP ( 15K)  or fully refund the booking fees.

i do no agree on both option as was not my error at the first place and i insisted on the original selling price with the car that i've viewed.

the dealer dont want to give in but ask me to go file the complain at SKPPK or any consumer right body. And they also admited, to DRAG it and make me tired to go court for this case and make me give up at the end.

but why should i give in on this as the wrong was not at my end,

anyone has experience in similar issue, is it easy to deal with SKPPK or any consumer group...

thanks in advance

Sorry guys, i'm not sure where i can post the question in related section.- please help to move or advice me the correct section.

Recently, i have made a booking of a recond car through a recon car dealer. The SA told me the car made was 2014, with low milage and got a low accesories. I personally tested the car, and so far is ok and everything was fine. Hence i proceed to made the booking of RM 1k.

The next day, the banker contacted me and i have proviced all the related documents.
after 2 days ( due to weekend), the loan have approved and that where the problem arise.

the SA called me and applogize to me saying that the Car price was wrongly set. The car was actually 2016[U] and the price variance  Vs the earlier on was rm15k.

they provide me option  : top up the DP ( 15K)  or fully refund the booking fees.

i do no agree on both option as was not my error at the first place and i insisted on the original selling price with the car that i've viewed.

the dealer dont want to give in but ask me to go file the complain at SKPPK or any consumer right body. And they also admited, to DRAG it and make me tired to go court for this case and make me give up at the end.

but why should i give in on this as the wrong was not at my end,

anyone has experience in similar issue, is it easy to deal with SKPPK or any consumer group...

thanks in advance

they admitted mistake offer you full refund, just take lah. Why you want to take advantage of people's mistake?

same modus operandi??

https://forum.lowyat.net/topic/4766222