TS, you have the right to represent yourself when disputing the charges. Inform Fedex that you are disputing the CIF value and will personally come to speak to the PK (Pegawai Kastam). Bring your actual shipping invoices that showed the freight cost.

I know what I am talking about.
I did it before and I am also in the logistics industry.

LMAO never kene using DHL?!! You're just lucky. This issue plagues every courier services in malaysia.

It turns out the one who dictates your shipping fee amount is kastam themselves. I've oncedordered stuffs from ireland and it cost only rm300 but suddenly i got taxed rm120 because customs out my shipping cost value at rm400.

I even complained to DHL ireland and after consultation with DHL malaysia, they said there's nothing they can do about it because customs have the final say. They said, you should have just reject the shipments so that you don't have to pay the tax and then reordered it again. The next shipment "could" went through untaxed.

Excellent logic.

This post has been edited by Blunt: Apr 10 2019, 08:07 AM

Yeah i think I’m just lucky with DHL and unlucky with Fedex. 3 times i user fedex 3 times kena despite the actual CIF is below RM500. More than 10x I used fedex, never once kena. I think the entry point also plays a part. All fedex shipment came through KLIA and DHL came through Subang.

MY HENTAI FIGURE ALL BOUGHT FROM MY FREN WHO IS A FIGURE SELLER. DIA ADA KAKI AT KASTAM SO SAVE ME FROM ALL THOSE TROUBLE. BUT THE PRICE EXPENSIVE A BIT LA......

I DAMN DULAN OUR COUNTRY NO HAVE PROPER SELLER FOR DIE CATS GANDUM ETC, SOMETIME SHOP A CARRY SOMETIME SHOP B CARRY
SOMEMORE VERY SLOW, 2 MONTHS LIAO ALSO HAVEN'T REACH WTF

U KAMCHENG KAMCHENG A BIT WITH THE BOSS I THINK THEY USUALLY WILLING TO HELP. BUT STILL MONEY TALKS LA... U WANT EXOTIC ITEM U NEED TO PAY LO......

don't be stupid and turn it political...

I PAY FULL TO SECURE ITEM BUT PROBLEM IS ARRIVAL TAKE DARN LONG, CHEAPER SLIGHTLY ONLY SOMEMORE, IF NOT KASTAM SURE BUY OVERSEA LIAO

Happened to me with DHL. I bought a pair of shoes from Europe with free shipping, paid RM300+ in total for it. However when arrived Malaysia DHL called me and say I have to pay RM120 in taxes + handling fee.

When I saw the receipt the shipping cost invoice was almost RM300 although I paid nothing for it. FML

why are you so triggered, is PH so weak that the mere fact someone brings up bn you guys trembling at your knees?

how much u paid is not important... declaration will be done using the invoice prepared by shipper

What they (DHL) said indeed true. Kastam actually randomly taxing people, I repeat randomly taxing people. Serious, no joke.
I ordered 5 times, all valued around RM350++ per order including freight from IHerb every few months, kena taxed 3 times and 2 times passed through no tax. It passed through JB Kastam office.

Each time I kena taxed, the Kastam will put RM400++ as the Freight Cost even thou the parcel already comes with attached IHerb invoices with the actual Freight Cost clearly stated.

This post has been edited by ApocalypseSoon: Apr 10 2019, 01:38 PM

I figured as much. Now if there’s a tax request i just reject the shipping and ordered it again. Being DHL they are a bit efficient and usually the next shipment arrived in 5 days. Bad part is, I have to pay 10% restocking fee. But better than giving customs my money I said.

Yes. Learned my lesson after that

Hi guys, just curious will I kena tax based on these description?

I bought an item from US and sent it through a forwarder (hopshopgo)

FeDex International economy
Weight : 0.32kg
Cost declare : $30 (excluding hopshopgo shipment fee which is $18 afte rround off) , total $48 .
Item description : kitchenware
*seller didn't include any form of invoice*

Now...how screwed am I? If screed, how much ?

Also, does fedex pass theough KLIA/ICCT or Subang?

Thanks

This post has been edited by kshen: Apr 27 2019, 09:49 AM

Let me bump this thread up.

Recently purchased a watch using Fedex as well.

as usual, sure got tax wan.

But once I found out in the shipping fees column from kastam quotation, the value is nowhere near the converted value.


RM 118 vs RM 364 ?

It is almost 3 fold.

Exactly why i only use DHL always. Used so many times, till today no kena tax.