LMAO never kene using DHL?!! You're just lucky. This issue plagues every courier services in malaysia.

It turns out the one who dictates your shipping fee amount is kastam themselves. I've oncedordered stuffs from ireland and it cost only rm300 but suddenly i got taxed rm120 because customs out my shipping cost value at rm400.

I even complained to DHL ireland and after consultation with DHL malaysia, they said there's nothing they can do about it because customs have the final say. They said, you should have just reject the shipments so that you don't have to pay the tax and then reordered it again. The next shipment "could" went through untaxed.

Excellent logic.

This post has been edited by Blunt: Apr 10 2019, 08:07 AM

I figured as much. Now if there’s a tax request i just reject the shipping and ordered it again. Being DHL they are a bit efficient and usually the next shipment arrived in 5 days. Bad part is, I have to pay 10% restocking fee. But better than giving customs my money I said.