Need help. Using same email account for my unifi bebas (using my own IC) and my dad's home phone (Telekom). Now, I have problems trying to see the usage details and pay my dad's phone. [when setting up to pay my dad's home phone, I had to use his IC as phone/contract under his name]

Besides doing jompay for my dad's house phone (which I can't see the details of the phone usage), where can I pay and see the details (need to see usage details as Telekom ever con us by charging for calls we never made)? The only login I can see is under (https://mobile.unifi.com.my/customer/starthere) but it doesn't seem to be the correct site as they are rejecting me.

I can't use myunifi apps either because they want access to my phone's details, name IC which will not match my dad's particulars for his Telekom home phone

This post has been edited by abcn1n: Jul 4 2019, 03:18 PM

Same here. Just got my bebas prepaid sim today. So far ok la, but am unimpressed with the DL/UL speed that I'm getting. Celcom 4g is waaay faster at same location and using the same phone as hotspot.

I guess it has some sort of speed restricting for hotspot sharing.

Yes, I did some further reading and I think so too. If I'm not mistaken, tethering of any unlimited data plan is capped at 7 or 8 Mbps. Do correct me if I'm wrong.

All unlimited add-ons are capped at 7+Mbps, whether you tethering or not.

Ok thanks for verifying.

The RM3/daily is still going on, never-ending promo.

Good, right? Hope it continues for a long time to come.

Somebody forgot to revert it back to the old price back at the hq, I guess. let's keep it that way

Haha. What was the old price, though?

RM3/daily

tempting to jump to unifi mobile. how is the line performance inside building ah? like malls? using Digi now in mont kiara area very bad..inside malls also always got missed calls.

Is this app working? Cos I installed it n key-in my particulars. when login the Unifi Logo just keep flashing non-stop for a couple of minutes, then when I clicked on my account . the Unifi Logo just keep flashing non-stop again, like server busy. Best ICT company in the world.

It seems to have stopped working after the latest 1.2.1 update

If you want better/stable network especially indoor, unifi mobile may not suitable for you

Worked for me. Maybe try to clear app data & cache and login again





This post has been edited by ckpv5: Jul 8 2019, 10:26 PM

can someone please share the speedtest of the unlimited add-ons

i'm more interested to see the upload speed

thank you in advance

Hope this could be of help.
I don't use ookla because it shows fake results.


This post has been edited by ckimsem: Jul 9 2019, 09:05 AM

thx for your help

if what you meant by ookla is speedtest.net, i'm not so sure why some people say its showing fake result and yet they manage to be the most famous speedtest platform in the world

that speedtest.com.sg that you used, is actually using Ookla (written on their page as we can see), but they just use 1 server which is the NewMedia Express SG server, unlike the speedtest.net it will detect the best ping for you when it is on auto, and many different servers in different countries if you choose it manually

these are taken next after each other, given how not stable is GSM/LTE based of internet, i think the difference is just normal

how come your unifi ip adress is 64.233.173.* ? that is google ip