Thank you

I know band 5 is for Unifi but not sure whether band 38 or 40 is a common band shared by some of the telcos. [edited my earlier sentence as I think this may better reflect the situation-not sure]

This post has been edited by abcn1n: Apr 12 2019, 04:54 PM

I have been using band 38 exclusively for Unifi mobile (by putting sim in router that support 38 but does not have band5 or 40) for more than 1 year already.

This post has been edited by Ngto: Apr 12 2019, 04:53 PM

Nice to know as my modem does not have band 5 but have band 38 and 40

But first you got to test whether your area can get band 38 / 40 clearly from Unifi mobile or not.

This post has been edited by Ngto: Apr 12 2019, 06:02 PM

Yeah. Am going to order the Unifi sim card soon.

I have just ordered my Unifi sim card. After which I tried logging into unifi for the first time-they then ask me for my mobile number. Should I key in the mobile number I chose for my Unifi sim card or the number I gave when I first filled in my personal details to place an order?

Use the number of your unifi mobile SIM, you'll be sent a password iirc.

anyone interested to take up unifi mobile postpaid plan 19-99?
can pm me, can provide half rebate for first month bill.
(i.e: unifi mobile99, once activated and first month bill, will bank in rm50 to you.)

tq

I keyed in the unifi number but didn't receive the sms on my handphone (pls note that the unifi number chosen is different from the phone number I gave when I filled in my personal details to order sim card).

Is it I have to collect the unifi SIM card and insert into a phone first, then the password would be sent to my unifi sim card?

of course it will be sent to the unifi number

Thanks. I haven't placed any plan yet but I guess they can still send the password to my unifi number?

sure

Thank you

Can I do the below?

1) 1st question
1st week-pay $20 for unifi bebas
2nd-4th week-pay $10 for sms & voice (will ensure that I sms/call or top up within 90 days)
5th week-pay $20 for unifi bebas

2) 2nd question
Maybe after a couple months later, change from unifi bebas to Unifi mobile 99
If I cannot do that, can I cancel my unifi bebas and then order a new sim to subscribe for Unifi mobile 99 (understand that I can have only 1 sim card).

3) How do I live chat with Unifi personnel? Tried clicking on the live chat at unifi, but they say its not the right place. Do I have to download care@unifi whatsapp or another apps to chat?

This post has been edited by abcn1n: Apr 13 2019, 10:24 PM

Reload min RM30 and get FREE pass worth RM20 for 7-day unlimited LTE data add-on. One-time offer applicable only for your first reload (minimum RM30).
No need buy RM10 sms & voice pass

You got mix up
unifi bebas is prepaid. Unifi mobile 99 is postpaid.
You can get 1 bebas + 3 Unifi postpaid under your id at the same time
Unifi bebas and Unifi postpaid have their own T&C
bebas means FREEDOM . Unifi postpaid unlimited have some limitation.

Thanks.
What I meant with my first question is because my unifi may end up being my 2nd line(backup)data when my main internet data provider (eg: Yoodo) run out of quota. That's why I don't have to buy Unifi data every week--maybe once a month only. To keep line active/maybe when I need some to make some calls/sms, then I will buy the calls & sms (as this is cheaper than buying data when I don't need it). Thus, my plan/payment always change every week. Was wondering whether Unifi is ok with me varying my plan every time.

For 2nd question, thanks. Didn't realise before I could subscribe to 3 postpaid.

just want to check . What happened my place don't have 4G ? can the sim card use for modem?

Not 4g coverage... better dont use it... they separate the 3g and 4g portion...

how do you know your place don't have unifi 4G ? unifi coverage map is out-of-date
you may try who know can roaming with celcom 4G