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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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kuroro6262
post Apr 10 2019, 09:09 PM

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QUOTE(MrSpeedy @ Apr 10 2019, 05:47 PM)
Anyone facing problem with Unifi mobile right now? I lost my internet access. Even the apps itself cannot load although I'm using public wifi...
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same same

fat16
post Apr 10 2019, 09:21 PM

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QUOTE(wilson1stop @ Apr 10 2019, 07:37 PM)
My house got both Unifi and Celcom 4G, no issues and very very stable...
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how you know you connect to celcom 4g network ?
yongtjunkit
post Apr 11 2019, 09:46 AM

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QUOTE(fms21 @ Apr 9 2019, 04:22 PM)
yes ur correct..
another method is to monitor data usage..if 3G/LTE being used, means network Celcom had been used..
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does this mean that unlimited LTE will not be able to use Celcom 4G?
hightechgadgets8
post Apr 11 2019, 10:56 AM

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QUOTE(calvin_kenni @ Apr 10 2019, 07:47 PM)
Anyone successfully top up unifi mobile using the app?
I can't even open the app today
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try logout and login
ikengkai
post Apr 11 2019, 11:36 AM

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QUOTE(kuroro6262 @ Apr 10 2019, 09:09 PM)
same same
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I know they are upgrading their system for few days. Till now still cannot access the Unifi Mobile app to check data / credit yet.
Anyway, not sure after the upgrade, we would able to connect to Celcom 4G for better overall 4G coverage. smile.gif
fms21
post Apr 11 2019, 11:50 AM

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QUOTE(yongtjunkit @ Apr 11 2019, 09:46 AM)
does this mean that unlimited LTE will not be able to use Celcom 4G?
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need to ask CS about this..
but I still believe unlimited LTE means for Unifi infra only..
calvin_kenni
post Apr 11 2019, 12:09 PM

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QUOTE(hightechgadgets8 @ Apr 11 2019, 10:56 AM)
try logout and login
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cant even log out/in, keep come out with error msg saying "ooops sth has gone wrong"

anyway, resolved by force closing the app and clearing the cache/data
Hummingbird
post Apr 11 2019, 12:41 PM

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I think unifi mobile will benefit more when it comes to indoor coverage, especially in most commercial places.

The LTE coverage of unifi mobile looks quite comprehensive for outdoor.
yongtjunkit
post Apr 11 2019, 01:04 PM

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QUOTE(fms21 @ Apr 11 2019, 11:50 AM)
need to ask CS about this..
but I still believe unlimited LTE means for Unifi infra only..
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I don’t see any mention about it on their website, wonder if the CS says only unifi LTE infra, would that fall under false advertising because celcom 4G is also LTE?

This post has been edited by yongtjunkit: Apr 11 2019, 01:21 PM
tympg
post Apr 11 2019, 01:22 PM

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Don't understand the desperation to use Celcom 4G on Unifi. When it comes, it comes. Before that you still have the existing Unifi 4G.
fms21
post Apr 11 2019, 02:34 PM

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QUOTE(yongtjunkit @ Apr 11 2019, 01:04 PM)
I don’t see any mention about it on their website, wonder if the CS says only unifi LTE infra, would that fall under false advertising because celcom 4G is also LTE?
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because when they refer Celcom infra, they will use word 3G/LTE..
I think better u ask CS about this..


QUOTE(tympg @ Apr 11 2019, 01:22 PM)
Don't understand the desperation to use Celcom 4G on Unifi.  When it comes, it comes.  Before that you still have the existing Unifi 4G.
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yes bro..but usage of data also depends on infra being used..
some more, people like to use Celcom infra for stability and speed..Unifi infra can reach only 10mbps-25mbps..Celcom much more higher..maybe up to 100mbps and more stable than Unifi infra..

JuneResources
post Apr 11 2019, 02:34 PM

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QUOTE(yongtjunkit @ Apr 11 2019, 01:04 PM)
I don’t see any mention about it on their website, wonder if the CS says only unifi LTE infra, would that fall under false advertising because celcom 4G is also LTE?
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If using celcom 4G (LTE), still deduct the 3G/LTE balance quota even through you subscribe unlimited weekly or daily plan.
tympg
post Apr 11 2019, 02:39 PM

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QUOTE(fms21 @ Apr 11 2019, 02:34 PM)
some more, people like to use Celcom infra for stability and speed..Unifi infra can reach only 10mbps-25mbps..Celcom much more higher..maybe up to 100mbps and more stable than Unifi infra..
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If you really want use Celcom 4G now, sign up to Celcom. Why wait?
yongtjunkit
post Apr 11 2019, 02:39 PM

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QUOTE(fms21 @ Apr 11 2019, 02:34 PM)
because when they refer Celcom infra, they will use word 3G/LTE..
I think better u ask CS about this..
yes bro..but usage of data also depends on infra being used..
some more, people like to use Celcom infra for stability and speed..Unifi infra can reach only 10mbps-25mbps..Celcom much more higher..maybe up to 100mbps and more stable than Unifi infra..
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user posted image

Here’s the response I got from unifi mobile CS

Using it as second sim too, only use it when primary sim data ran out ( which is now )

This post has been edited by yongtjunkit: Apr 11 2019, 02:45 PM
fms21
post Apr 11 2019, 02:42 PM

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QUOTE(tympg @ Apr 11 2019, 02:39 PM)
If you really want use Celcom 4G now, sign up to Celcom.  Why wait?
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lol..i'm helping our buddy to understand Unifi package..
mine using Unifi Prepaid as 2nd sim..not really effected with the which infra being used..

fms21
post Apr 11 2019, 02:45 PM

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QUOTE(yongtjunkit @ Apr 11 2019, 02:39 PM)
user posted image

Here’s the response I got from unifi mobile CS
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my phone shown 4G connectivity but the connection using Celcom infra (data quota deducted for 3G/LTE)..might be phone mislead the connection..
no wonder other forumer said when he force to use Celcom 4G, network can't be connected at all..
yongtjunkit
post Apr 11 2019, 02:50 PM

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QUOTE(fms21 @ Apr 11 2019, 02:45 PM)
no wonder other forumer said when he force to use Celcom 4G, network can't be connected at all..
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Mine as well, it would error out and fall back to H+/3G

Oddly, there’s no forbidden message under celcom 4G
kuroro6262
post Apr 11 2019, 06:18 PM

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QUOTE(ikengkai @ Apr 11 2019, 11:36 AM)
I know they are upgrading their system for few days. Till now still cannot access the Unifi Mobile app to check data / credit yet.
Anyway, not sure after the upgrade, we would able to connect to Celcom 4G for better overall 4G coverage. smile.gif
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i update apps already, but still cannot see the details....
saitong09
post Apr 11 2019, 08:30 PM

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QUOTE(yongtjunkit @ Apr 11 2019, 02:39 PM)
user posted image

Here’s the response I got from unifi mobile CS

Using it as second sim too, only use it when primary sim data ran out ( which is now )
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Hopefully within this year
Eithanius
post Apr 11 2019, 11:09 PM

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mobile@unifi app down...?

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