Can I do the below?

1) 1st question
1st week-pay $20 for unifi bebas
2nd-4th week-pay $10 for sms & voice (will ensure that I sms/call or top up within 90 days)
5th week-pay $20 for unifi bebas

2) 2nd question
Maybe after a couple months later, change from unifi bebas to Unifi mobile 99
If I cannot do that, can I cancel my unifi bebas and then order a new sim to subscribe for Unifi mobile 99 (understand that I can have only 1 sim card).

3) How do I live chat with Unifi personnel? Tried clicking on the live chat at unifi, but they say its not the right place. Do I have to download care@unifi whatsapp or another apps to chat?

This post has been edited by abcn1n: Apr 13 2019, 10:24 PM

Reload min RM30 and get FREE pass worth RM20 for 7-day unlimited LTE data add-on. One-time offer applicable only for your first reload (minimum RM30).
No need buy RM10 sms & voice pass

You got mix up
unifi bebas is prepaid. Unifi mobile 99 is postpaid.
You can get 1 bebas + 3 Unifi postpaid under your id at the same time
Unifi bebas and Unifi postpaid have their own T&C
bebas means FREEDOM . Unifi postpaid unlimited have some limitation.

Thanks.
What I meant with my first question is because my unifi may end up being my 2nd line(backup)data when my main internet data provider (eg: Yoodo) run out of quota. That's why I don't have to buy Unifi data every week--maybe once a month only. To keep line active/maybe when I need some to make some calls/sms, then I will buy the calls & sms (as this is cheaper than buying data when I don't need it). Thus, my plan/payment always change every week. Was wondering whether Unifi is ok with me varying my plan every time.

For 2nd question, thanks. Didn't realise before I could subscribe to 3 postpaid.

just want to check . What happened my place don't have 4G ? can the sim card use for modem?

Not 4g coverage... better dont use it... they separate the 3g and 4g portion...

how do you know your place don't have unifi 4G ? unifi coverage map is out-of-date
you may try who know can roaming with celcom 4G

Unifi Mobile got agent to do port out?

Which network you wish to port to?

After updated to latest app, went to app setting and clear cache. After login again and work okay now. Thanks.

Just go to new telco to apply for port out? I have ported to Digi and Celcom before, no issue and straight ported out within a day.

I mean I wanna port out from D to Unifi Mobile. Do they have agent or the port out process is done through apps only?

You can use unifi mobile apps to port in your D

That's port in, not port out.
Use the app to do it.

If you want to go to shop, can go to TM Point.

Can get the SIM card directly from TM Point too.

Too bad. Nowadays one IC can have 1 SIM only.

The last time I asked for alternatives, they suggest use my wife's IC...

This post has been edited by Eithanius: Apr 16 2019, 11:33 PM

BTW, if anybody was wondering about modems, this little plastic fantastic works wonders with Unifi Mobile (Prepaid):



The Prolink PRT7011L. It's probably the cheapest (got mine below RM200, new), lightest and thinnest (yeah it's more compact than your average Huawei E5577) Mifi I know of that supports Band 5/38/40. It's also quite robust, never giving me signal nor WiFi drops through hours and hours of continuous, plugged in use (even through a few Div 2 forays).

Cons? Battery life is "just" 10 hours, build is pure crap plastic, it can get hot in use while charging (and no you can't use it hooked up without the batt in), it's just Cat4/WiFi-n (but hey, 8mbps limit anyway) and no screen (though the Prolink App does help mitigate this).

So yeah, plusses and minuses. Not complaining though as it's performing awesome for the money so far... or at least for as long as UnFM keeps the "unlimited weekly" thing going (even if it's throttled).



This post has been edited by Eiraku: Apr 17 2019, 01:23 AM

Where you bought this Mifi?

those high speed data, 2gb for rm15 or 4gb for rm30 can stack?

Is this mobilecare@unifi.com.my the correct contact for #bebas related issue?