Investment StashAway Malaysia, Multi-Region ETF at your fingertips!
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 Jul 27 2020, 09:20 PM
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#81
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Junior Member
161 posts Joined: Apr 2020 
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QUOTE(djhenry91 @ Jul 27 2020, 09:16 PM) Raiz i skip..i register and guess what? only Maybank je..rest of the bank takda..waste my time register.. Look at the underlying HLAL etf. You might be surprised it has Apple and tesla stocks toowahed i also got..its syariah etf only abit boring..but i change my portfolio to Gold portfolio  |
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Jul 27 2020, 09:29 PM
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#82
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(djhenry91 @ Jul 27 2020, 09:26 PM)   Tesla non syariah... apple syariah |
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Jul 27 2020, 09:31 PM
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#83
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(djhenry91 @ Jul 27 2020, 09:28 PM) what SAMY promise again?11pm refund the money back to ur bank acc right? It's tkmorrow 11pm not today. i suggest tomorrow morning u login back your bank acc check whether got refund or not..if no, please lodge complaint to SC Btw, would you guys immediately transfer your money out of your bank account once you are refunded? I would do that just to be safe. |
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Jul 27 2020, 09:33 PM
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#84
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(djhenry91 @ Jul 27 2020, 09:31 PM) apasal my broker syariah department say is not? Yeah it's debatable if it's syariah. I'm not complaining that's for sure.but AMD INTEL syariah lagi.. |
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Jul 27 2020, 11:12 PM
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#85
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Junior Member
161 posts Joined: Apr 2020
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I feel like there are people in StashAway that has massive savings in their bank account, and it has all been taken out. Its such a breach of trust, just like another former had said, I am having doubts now recommending SA to friends and people I know. This is definitely not something that should happen, they clearly did not have emergency procedural act when things like that happened. The fact that it happened at 3-4pm, and another time at 7-8pm shows that they did not had a red button/ kill switch in events like this. Really really disappointed in how they fail to take account of situations like this. red streak and wongmunkeong liked this post
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Jul 27 2020, 11:22 PM
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#86
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(Gabriel03 @ Jul 27 2020, 11:17 PM) For me, I kena a third round at 9 pm. I even called Standard Chartered to block the auto debit but they refused to do block since it is outside working hours. Apparently, auto debit is not considered urgent to be blocked right away. This showed a big problem in the way the bank protect their client. Man I am sorry that happened to you. This is not acceptable. SA had already sent out an email before 9pm and ensure the auto debit has been stopped, but clearly base on your experience it hasnt. Its just too much from SA. What you should do now is if there are still some money left in your accoount transfer it out to another bank account. Even if you have to transfer it to your families account I would do that just to be safe. |
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Jul 28 2020, 02:43 PM
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#87
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Junior Member
161 posts Joined: Apr 2020
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Anyone else gotten some of the credit back into your bank account? I got some back from their 3pm mistake yesterday. Haven't gotten the ones at 7 and 9pm.
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Jul 28 2020, 03:51 PM
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#88
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Junior Member
161 posts Joined: Apr 2020
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I got back all my money already. Quazacolt liked this post
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Jul 28 2020, 06:32 PM
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#89
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(!@#$%^ @ Jul 28 2020, 05:45 PM) depends how much actually. if spare change nvm, imagine if it's 10k auto debit. I think people here are missing the point. It's not about the amount that is debited. It's about the frequency and screw up that happened on their end! What if I told you I got debited more than 50k? Would you be calm or panic? Even if you are calm, someone else might be panic. They fail terribly in having a fail safe for such events. It's clear from the 27 times debit that had happened. |
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Jul 28 2020, 06:32 PM
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#90
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(overclockalbert @ Jul 28 2020, 06:32 PM) got my money back into my bank savings account! Is it over or under?but not tally with the amount it debits! damn! |
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Jul 28 2020, 07:04 PM
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#91
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Junior Member
161 posts Joined: Apr 2020
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Quick Update on StashAway and how I feel about it.
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Jul 28 2020, 07:11 PM
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#92
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(Eurobeater @ Jul 28 2020, 07:07 PM) Got glitch? Where? My account seems ok SA customer rep explains to me that only those that scheduled a direct deposit yesterday, will be affected. So if you did not you are fine. But I would still recommend deleting your direct deposit with SA at least for now. Until they give a clear explanation of the steps they took to avoid this problem in the future |
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Jul 28 2020, 07:14 PM
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#93
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(lee82gx @ Jul 28 2020, 07:12 PM) Im still 7k short which is all my account moneys not yet refunded. wow! this is insane. Hopefully, they would do it anytime now. Did you call SA for an explanation? |
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Jul 28 2020, 11:35 PM
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#94
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Junior Member
161 posts Joined: Apr 2020
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Looks like they canceled direct deposit for now.
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Jul 29 2020, 11:41 PM
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#95
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Junior Member
161 posts Joined: Apr 2020
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Am I happy and satisfied with the mess up by stashaway? Nope. Am I satisfied with the way they handle this messed up. Yes, but onky after not putting out a statement for more than half a day.
The second day after the messed up, everything was fine. I'm happy with the way they have dealt with things. Just deposit via jompay 5k with them. And now waiting for their derail explanation of what had happen. At the end of the day, StashAway is still by far the best and most transparent robo-advisor in Malaysia. I hope Wahed learns from stashaway on their transparency of the funds, devidend and so on. Wouldn't like it if the robo advisor scene turns into a monopoly. |
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Jul 31 2020, 02:18 PM
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#96
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(chichabom @ Jul 31 2020, 09:40 AM) thanks. but another concern of mine is with gold taking up 20% of total allocation and with its current all time high price. With gold price showing no signs of retreating in current climate, means we are continuously buying it at higher prices through dca. If gold prices were to crash suddenly for whatever reason (which happened before in 2011 or 2013 i think) then all of us will get a good beating. Understand your concern about gold. But historically during recessions, gold has always over exceed its previous all time highs, and retreat once the economic indicators were better. Nonetheless Gold is definitely not for long term growth, its just a hedge in my opinionwell the above could be avoided if SA performs another round of reoptimization by disposing gold just before any possible crash as "predicted" by their algorithm. guess we just have to trust SA in this or another way is for us to cash out SA if we feel gold will crash soon. |
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Aug 3 2020, 08:52 PM
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#97
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Junior Member
161 posts Joined: Apr 2020
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My deposit has been in 'progress' since the 29th July. Anyone deposited recently and have the same problem?
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Aug 3 2020, 08:56 PM
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#98
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(tsutsugami86 @ Aug 3 2020, 08:55 PM) I use jompay on 01/08 to deposit RM 300 to SA portfolio, today showed fund received, converted to usd and now buy unit (in progress). dam, mine must be lost somewhere in transition. Do you have more than 1 portfolio? |
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Aug 3 2020, 10:00 PM
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#99
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Junior Member
161 posts Joined: Apr 2020
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QUOTE(xianmeng @ Aug 3 2020, 09:59 PM) Did you use jompay? Because I also made a RM350 deposit on 29th using JomPay. 11am today got notification they received my funds and by 4pm already processing buy order for my 2 portfolios. yeah I did. I should contact them. Or maybe its because of the amount? I deposited 5k. Not sure if the amount has any bearing to the time invested |
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Aug 16 2020, 12:53 PM
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#100
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Junior Member
161 posts Joined: Apr 2020
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Wondering what would be your stretegy now for the net few months until US election?
In my opinion, since the sp500 is nearing all time high, I think the stock market will be swinging side ways for awhile, with some volitality. Plan is to VCA a little more each time the market is in a red of more than 2%. As currently I'm pretty satisfied with my ratio of investment and cash, about 60% stocks 40% cash. |
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