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Investment StashAway Malaysia, Multi-Region ETF at your fingertips!

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lee82gx
post Jun 15 2020, 11:14 AM

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I gave them a call regarding the Simple. My question was can I setup a monthly or regular deduction from the Simple into my Investment portfolios.

Answer was YES.

However I don't see this option when messing around, trying to create a new regular deposit into my existing investment portfolios. To me its quite a hassle if I need to manually, individually create a 1 time transfer for each investment portfolio by transfer from the Simple to the investment....

Perhaps its because I have no balance inside yet...so like you guys I put in a small amount to test it out.
lee82gx
post Jun 15 2020, 12:59 PM

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QUOTE(United Rulez @ Jun 15 2020, 11:23 AM)
I believe its under
Cash Mangement>Stashaway Simple>Transfer>Schedule Recurring Transfers?
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You are the Man! Yes...this is the combined power of internet digging.

QUOTE(joshtlk1 @ Jun 15 2020, 11:29 AM)
Did they say it would be faster processing time for Simple to Investment?
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I expect not, imagine selling your CMF and re-investing it. Although, this kind of facility in FundSupermart is lightning fast.

QUOTE(cucumber @ Jun 15 2020, 11:59 AM)
Pretty cool if we could park our money in Simple & auto DCA to SA main portfolio... only complain is the processing time I guess.
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This is exactly the raison d'etre for this. You gain some interest while parking.
lee82gx
post Jun 17 2020, 10:05 AM

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QUOTE(waghyu @ Jun 16 2020, 11:27 PM)
Just awaiting Wahed to breakeven, then pull out everything. Better gambling elsewhere is much more secure return.
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It doesn't really work that way....if SAMY is performing even better over that period of time you are still losing out.....
lee82gx
post Jun 17 2020, 10:12 AM

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QUOTE(waghyu @ Jun 17 2020, 10:07 AM)
what do u mean?
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Suppose you put in 100 in capital in Wahed.

Say you have today RM90 worth in NAV in Wahed due to losses.

If you want to breakeven you have to wait for Wahed to rise by RM10. It may take 10days or 1 year or 2 years or forever.

In that amount of time, if the RM90 was immediately transferred over to SAMY, how much will it be in 10days, 1 year or 2years (the exact time it requires for Wahed to breakeven, if it does).

Conclusion is forget your capital, save your remaining NAV and future value.
lee82gx
post Jun 17 2020, 11:22 AM

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QUOTE(zstan @ Jun 17 2020, 10:58 AM)
i deposit in both SA and Wahed. Wahed still consistently outperform SA for me.
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smart, diversifying is usually a good safeguard.
lee82gx
post Jul 27 2020, 04:48 PM

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my CIMB got debited until nothing left...crap....
lee82gx
post Jul 27 2020, 05:04 PM

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dudes, this is no joke. This kind of mistakes or errors can cause them to lose 100% confidence. My account debited and extra 7k today. Apparently they will try to "rectify by 6pm".
lee82gx
post Jul 27 2020, 05:44 PM

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QUOTE(honsiong @ Jul 27 2020, 05:15 PM)
WTF? You used the curlec direct debit ah
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Mine was a recurring autodebit. For the life of me I still don't know whats the difference between this and recurring jompay. But I sure as hell stopping every single thing now
lee82gx
post Jul 27 2020, 06:54 PM

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They are not cheating. Cheating means illegal and can be arrested. But they have screwed up big time. Regardless its their fault or this curlec vendor, my money went through them.
lee82gx
post Jul 27 2020, 06:56 PM

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QUOTE(gundamsp01 @ Jul 27 2020, 06:53 PM)
shouldn't you all delete the auto debit instruction in your stashaway acc until they resolve the current system issue?
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my friend says, if your bank account already drained to near zero...might as well keep it there until they resolve it. Some kind of return path?
lee82gx
post Jul 27 2020, 07:44 PM

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Don't say reverse the transfer, the error still not being stopped yet.


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This post has been edited by lee82gx: Jul 27 2020, 07:54 PM
lee82gx
post Jul 27 2020, 07:49 PM

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QUOTE(joshtlk1 @ Jul 27 2020, 07:46 PM)
meaning they are still taking out money as of 740?
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Yups. As I type this post, I'm getting more and more unsuccessful debits. (7.49pm)
lee82gx
post Jul 27 2020, 07:55 PM

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QUOTE(yklooi @ Jul 27 2020, 07:53 PM)
wondering what is the max amount this bug erroneously deduct?
if the auto set instruction was RM200 per week,....will it takes out RM200 each time it takes out till empty the a/c even if that a/c has RM50k?
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Yes. I have no doubt in my mind about this.
lee82gx
post Jul 27 2020, 08:05 PM

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QUOTE(Baenre @ Jul 27 2020, 08:00 PM)
Holy crap mine auto debit-ed 19 times. How do I cancel the auto debit? I can't find the option to cancel in Stashaway. I'm using Maybank...
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Delete your bank account from the settings.
lee82gx
post Jul 27 2020, 08:06 PM

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QUOTE(gundamsp01 @ Jul 27 2020, 08:01 PM)
they should have stop the service when they were notified of such issue. Fire fighting in financial industry 101.
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exactly. My guess is this work from home shit is not working. Some bugger must have been incommunicado.
lee82gx
post Jul 27 2020, 08:11 PM

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QUOTE(Baenre @ Jul 27 2020, 08:08 PM)
If I remove direct debit account in SA, they will still be able to refund to my bank account since SA have my bank details right?
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I don't know man, by all logic yes.
lee82gx
post Jul 27 2020, 08:24 PM

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Just got off the phone with one of their customer service who promised to call me back. The expect tomorrow 11pm to reverse the funds. And the auto deduct will attempt to run not more than 26/27 times. My guess is this code error related to today’s date?
lee82gx
post Jul 27 2020, 08:24 PM

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QUOTE(yklooi @ Jul 27 2020, 08:20 PM)
you mean you cannot delete your bank a/c from the setting as suggested by lee82gx?

if YES, then tis is BAD......
then when this is over do share with us whether the bug will stop "eat" when it reaches the daily transfer limit set by your bank?
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Transfer out your money from that account first. That’s my primary suggestion.
lee82gx
post Jul 27 2020, 10:13 PM

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Guys as the email states. It will happen for 26 to 27 times...

Major screw up. I'm going back to the jompay method of auto pay. Even so they owe us a major explanation how it will never happen again.
lee82gx
post Jul 28 2020, 08:17 AM

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This just shows the complete fallacy of safety when talking about security in the systems. You sign on digital form giving consent for certain transaction and it is interpreted by TWO or more systems as free for all buffet of future transaction.

It is not the first and won’t be the last.

I have another friend who says he uses a dedicated bank account that is usually depleted after the monthly auto withdrawals. Another good option if you can afford the hassle of semi auto deduction.

I did a count and indeed it was 27 transactions for each single auto debit. I have 2 and in the end there was 54 total transactions. No matter they were successful or not.

I have not received the money back as of now. I wonder those slated for 28th July today will have 28 transactions today or not.

For me, this is not resolve, at least not until I get my money back and StashAway explain the cause and the correction they take and why it is not going to happen again. To be sure, the freaking voucher is not enough for me. There should be a different guarantee like 1 to 1 compensation for every RM in error.

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