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 ILLEGEAR Selenite Discussion Thread V1, worldโ€™s first 17.3โ€ bezel-less laptop

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Barackboy
post May 8 2019, 04:41 PM

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QUOTE(ZM Fong @ May 8 2019, 04:39 PM)
In general not much difference (except for i9 which is toasty)
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then i'll go for the 8th generation one biggrin.gif
mynameisnotryan
post May 13 2019, 01:24 PM

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Anybody here experiencing a high level of battery wear? Does Aida64 give an accurate representation of battery wear because it says that my current fully charged capacity is only at 36480 mWh whilst the designed capacity is 46740 mWh.

If Aida64's wear indicator is correct then that means in just 2 months I've lost 10,260 mWh. Thats pretty worrying.
ZM Fong
post May 13 2019, 02:24 PM

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QUOTE(mynameisnotryan @ May 13 2019, 01:24 PM)
Anybody here experiencing a high level of battery wear? Does Aida64 give an accurate representation of battery wear because it says that my current fully charged capacity is only at 36480 mWh whilst the designed capacity is 46740 mWh.

If Aida64's wear indicator is correct then that means in just 2 months I've lost 10,260 mWh. Thats pretty worrying.
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Try calibrate the battery
Ryan@ILLEGEAR P
post May 15 2019, 10:04 AM

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Hi, my name is Ryan. I am the new customer service from ILLEGEAR and I will be co-working with Azim, Yvonne, Winn, Steve and Price J. You can ask me any question smile.gif
Omega5777
post May 21 2019, 11:23 PM

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QUOTE(Ryan@ILLEGEAR @ May 15 2019, 10:04 AM)
Hi, my name is Ryan. I am the new customer service from ILLEGEAR and I will be co-working with Azim, Yvonne, Winn, Steve and Price J. You can ask me any question smile.gif
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Hi there, any idea when the new illegear command center will be available to older selenites.
Ryan@ILLEGEAR P
post May 22 2019, 10:49 AM

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QUOTE(Omega5777 @ May 21 2019, 11:23 PM)
Hi there, any idea when the new illegear command center will be available to older selenites.
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Hi Omega5777, the new interface is exclusive for the new models at the moment but we will try to see if a GUI refresh can be done for the Control Centre of other models as well ๐Ÿ™‚
AZIM@ILLEGEAR
post May 22 2019, 02:51 PM

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QUOTE(Ryan@ILLEGEAR @ May 22 2019, 10:49 AM)
Hi Omega5777, the new interface is exclusive for the new models at the moment but we will try to see if a GUI refresh can be done for the Control Centre of other models as well ๐Ÿ™‚
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As per liaising with our manufacturer, the refreshed interface is only compatible with the 9th Gen models at the moment as the GPU Boost feature is not available on the 8th Gen Selenites. Nevertheless, we shall officially announce once an interface revamping on the existing Command Center is released smile.gif
Omega5777
post May 23 2019, 12:48 PM

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QUOTE(AZIM@ILLEGEAR @ May 22 2019, 02:51 PM)
As per liaising with our manufacturer, the refreshed interface is only compatible with the 9th Gen models at the moment as the GPU Boost feature is not available on the 8th Gen Selenites. Nevertheless, we shall officially announce once an interface revamping on the existing Command Center is released smile.gif
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got it. Thanks for the update
syazx
post May 23 2019, 11:42 PM

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hi all... Just want to ask. Is it safe to update to the new Windows 10 May Update which release last tuesday?
TSmcloudteo
post Jun 12 2019, 09:12 PM

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QUOTE(STEVE@ILLEGEAR @ May 7 2019, 04:24 PM)
Dear all, kindly note that we have received an official update for the Creative audio extension and the crackling issue has been resolved as per testing by the manufacturer & our technical team ๐Ÿ˜Š Please be advised that the official driver update is included as a part for the Windows May 2019 update. Let us know if the issue still persisted on your end. Thank you very much.
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Just got the update for the Creative Sound Blaster let me monitor for few days will keep everyone post.
SawItComin
post Jun 18 2019, 12:27 PM

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Hi all,

Is anyone experiencing chassis wobble on tables ? mine seem to wobble when I open the lid, specifically, on the left hand rest.


mynameisnotryan
post Jun 18 2019, 10:07 PM

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QUOTE(SawItComin @ Jun 18 2019, 12:27 PM)
Hi all,

Is anyone experiencing chassis wobble on tables ? mine seem to wobble when I open the lid, specifically, on the left hand rest.
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Yup noticed that when I first got the laptop and when I brought it back, I was told that the other laptops have the same wobble as well and that it was just a manufacturing defect. I've noticed that also depending on how you put it on your table there could be more chassis wobble than normal. I think that any chassis wobble at all is unacceptable but I'm not really expecting them to recall laptops because of this issue.
AZIM@ILLEGEAR
post Jun 19 2019, 12:30 PM

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QUOTE(SawItComin @ Jun 18 2019, 12:27 PM)
Hi all,

Is anyone experiencing chassis wobble on tables ? mine seem to wobble when I open the lid, specifically, on the left hand rest.
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Hi SawItComin, we can confirm that the display unit of the Selenite is tested fine when the machine is operated on our showroom (placed on a flat surface). Do you wish to test the machine on our office to check? If there is indeed a manufacturing defect on your machine, we can try to resolve it by performing a bottom panel replacement smile.gif
Prince J
post Jun 19 2019, 12:31 PM

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QUOTE(SawItComin @ Jun 18 2019, 12:27 PM)
Hi all,

Is anyone experiencing chassis wobble on tables ? mine seem to wobble when I open the lid, specifically, on the left hand rest.
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Hi SawItComin,

I just tried the demo at our showroom and it didn't have the wobble, can you send in your laptop so we can have a check?
l2k
post Jun 19 2019, 01:31 PM

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Long time did not come by to visit the thread. Just to confirm also I have not experiencing any audio popping issue since few weeks ago, probably due to the new driver as well from windows update.


SawItComin
post Jun 19 2019, 03:23 PM

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QUOTE(AZIM@ILLEGEAR @ Jun 19 2019, 12:30 PM)
Hi SawItComin, we can confirm that the display unit of the Selenite is tested fine when the machine is operated on our showroom (placed on a flat surface). Do you wish to test the machine on our office to check? If there is indeed a manufacturing defect on your machine, we can try to resolve it by performing a bottom panel replacement smile.gif
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Hi Azim,

Actually this is my 3rd Selenite, it has wobble on all 3 models on certain tables, in my office it wobbles, but not on the room desk. But sometimes it doesn't wobble. It's very inconsistent. Hence I'm not sure is it manufacturing problem or what, but of the 3 models it's all on the left hand side of the palm rest.

But I've tried to measure the level-ness of the table that caused the laptop to wobble, actually is the table's surface itself that has issue, my office desk has a slight imperfection on the level-ness of it which cause the laptop to wobble.

Because on the table beside mine, the Selenite doesn't wobble.I think is due to the rubber feet being too thin and the laptop being so close contact to the surface, which caused it to wobble, unlike those big bulky laptops, who have a lot of surface clearance.

Just speculating here. That's why I'm asking others on this. The only strange thing is, it's only wobbling on the left side.



I'm Adriel by the way. I think you know, who am I. thumbsup.gif

This post has been edited by SawItComin: Jun 19 2019, 03:56 PM
SawItComin
post Jun 19 2019, 03:36 PM

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QUOTE(mynameisnotryan @ Jun 18 2019, 10:07 PM)
Yup noticed that when I first got the laptop and when I brought it back, I was told that the other laptops have the same wobble as well and that it was just a manufacturing defect. I've noticed that also depending on how you put it on your table there could be more chassis wobble than normal. I think that any chassis wobble at all is unacceptable but I'm not really expecting them to recall laptops because of this issue.
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Hi,

Did you try out on a few tables or only one ? I did a few tests myself, I notice that tables that has small imperfections ( Ie : the surface is warped slightly etc ) is the reason why the Selenite seems to wobble. Because for my case, my house's table is fine, since it's glass table, but my office table it wobbles, because it's wood and when I observe the surface of the table, it's warped ( office table has a slight ,very slight, curve )

I think the Selenite is a good benchmark to make sure your table is properly surface leveled.

Do try it out and let me know.
mynameisnotryan
post Jun 19 2019, 03:50 PM

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QUOTE(SawItComin @ Jun 19 2019, 03:36 PM)
Hi,

Did you try out on a few tables or only one ? I did a few tests myself, I notice that tables that has small imperfections ( Ie : the surface is warped slightly etc ) is the reason why the Selenite seems to wobble. Because for my case, my house's table is fine, since it's glass table, but my office table it wobbles, because it's wood and when I observe the surface of the table, it's warped ( office table has a slight ,very slight, curve )

I think the Selenite is a good benchmark to make sure your table is properly surface leveled.

Do try it out and let me know.
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I've tried it on multiple tables on my campus and in my house, sometimes it wobbles and other times it doesn't. Some times when it starts to wobble a little I just pick the laptop up and place it back down again, magically it will stop wobbling. I've given up trying to see if it was the chassis that was warped or the table and will just do my "fix" to get rid of the wobble. Although for the past 2 weeks I have not noticed any wobbling at all. Could be all just in my head.
SawItComin
post Jun 19 2019, 03:59 PM

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QUOTE(mynameisnotryan @ Jun 19 2019, 03:50 PM)
I've tried it on multiple tables on my campus and in my house, sometimes it wobbles and other times it doesn't. Some times when it starts to wobble a little I just pick the laptop up and place it back down again, magically it will stop wobbling. I've given up trying to see if it was the chassis that was warped or the table and will just do my "fix" to get rid of the wobble. Although for the past 2 weeks I have not noticed any wobbling at all. Could be all just in my head.
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The wobbling is on which side ? mine is on the left palm rest, I put a piece of 1-time-folded A4, under the rubber feet, it's fine...but the table beside mine, has no wobble at all. It's so mind-effing.
Volt
post Jun 23 2019, 01:45 AM

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Guys, i noticed that the color on my monitor is a bit off after window update and I cant detect my calibration profile enable anywhere in the setting. Does anyone face this issue too?

This post has been edited by Volt: Jun 23 2019, 01:50 AM

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