QUOTE(achong09 @ Mar 20 2019, 09:12 AM)
Yeah.. you are right.. use their laptop test very fast... can get almost 200mbps speed for upload and 100+ for download. they show me its not their equipment prob.... i tested using my laptop also same speed. however my wife always complain slow when she access using her laptop via wifi cause she watches korean movie streaming
So far, i don't stream movies... i use basic stuff, check emails, fb, instagram, surf web speed so far ok for me. i tried torrent download games / movies the speed is quite fast compare to before it was upgraded to turbo.
oh i am not aware needs to be charged, all the while before upgrading it to turbo i did ask tm come and check several times its FOC. i don't know why this time they charge. crazy... RM55 for just less than 20 mins job... not worth it. they test they did, i also can do the same....

the router u have CAN do 500mbps wired.
i had it before can even do 800 mbps wired.
many routers can do that, not a big issue.
wifi is the common complaint.
read other wifi threads, been discussed over n over.
how much u get depends on both the router and yr device.
sifus can explain to u in detail but i will simply say yr router can do max 300mbps wifi only at short distance 5ghz.
longer distance or 2.4ghz, u likely get 20-50 only.
and that is not too bad for most purposes.
if u want higher wifi speeds, u need to spend $ on new router and even change your devices.
online streaming of common videos does not require high speeds, 30mbps is more than enough.
yr wifey laptop... check if needs a usb ac adaptor (rm50-150) to do 5ghz.
once u have that, it will improve.
my pc fitted with such an adaptor can do up to 300mbps 5ghz at 50ft.
another box 50ft away can get 50mbps 2.4ghz, stream all korean or chinese stuff smoothly.