What a crappy shit when I was at the red hot spot zone and NO JOB for an hour? Seriously i cannot brain this. I missed UP and MP has no bonus at all. My earning was RM25 for 3 hours since 6:30 am.

what is the average waiting time for air port job, say reaching landslide at 9am to 10am ?

today i reached there 11am, waited till 2pm but number still around 1K, i just left. need to be in kuchai by 4pm.. so no chance to get a return fare....

guys is it just me or its extreemely hot thesee past couple weeeks? I reaelizeed ive been consuming at least 2 to 3 bottles of large mineeral waters everyday and that hasnt iinclude sweet driinks and coffees, and yet I still crave for driinks >.<

full time crap drivers should bear for a while. i think the fare will higher after july

part time still hesitate to comply or not ma

Call riders vs the app function.

Both side can’t hear each other after calls were connected

I received a sms msg from grab today regarding I cancel rider without any reason with adr number. So I called grab help centre to check the matter. After checking I was inform is was due to the matter I over charged rider on September 2018?? 

1st) isn’t it too late to let driver know what’s goin on & miss inform?

2nd) as i can remember I’ve never will overcharged rider I’m not that stupid as well as rider will also knew the price of the fix fare.

3) in this case grab just accept rider complain & gave driver a warning without investigating the issue. Justice has to be served.

Wth this grab company handle this matter & put the blame on others without clarifying the matter first

Ever is a soft warn, I’m still not happy

Habis.
Grab no longer will sponsor the RM3 passenger no show cancellation fees.
Beware of picking up cash paying rider after this.
You will need to collect their previous-previous no show fees.
Just the way like Uber did the same method last time.

Good luck arguing and in your rating after this.

Yes, must got a lot of argument with troublesome rider. Why not just auto add into the fare when rider make a booking?

LMAO , crap did it again. They still continue to impress me with their crap system.

You sir , need to be hired immediately and replace some of the brainless baboons working at crap. 🤣

Already expected when they implement this rm3 compensation. It's matter of time they push it to rider and as usual fuck up the driver 😂

No need learn, just pay.

BTW, anyone already tested it ask from rider today??

Uber’s riders were a lot more disciplined/ well manner and seldom let drivers wait unnecessarily. Pick up process were a lot less hassle compare to grab riders.

I don’t expect drivers are so negative on the new cancellation policy. It helps to raise the awareness that the riders should not waste our times. At the moment, it was not the case as we commonly encountered riders who said “we coming down”, “we are on the lift” when we have arrived at the condo.

I think grab management has 2 options In their Mind only since they can’t bear the cancellation fees forever:

1) pass the cancellation fees to riders as per announcement;

2) abolish the cancellation charge all together. Go back to previous practice that drivers can choose passager no show as reason for cancellation and not affect their cancellation rate. But no any compensation from anybody.

The new cancellation policy is good in situation for example:

- rider purposely move the pick up position further away from surge area hope can get lower fare and hope new  drivers will pick them up

- picking up in the areas that is difficult to find such as inside car park with multiple apartment blocks etc. If cancellation fees is charged to them, these riders will start to worry drivers cannot find them. Instead of playing treasure hunts with driver expect us to know all the apartment in Malaysia inside out

- I also encounter one rider recently who put wrong pick up address and never informed me advance. She sent a photo to me via driver app chat and expect me to know her exact point from the photo. After reaching pick up point, I get a call from her complaining I was in wrong place instead of the address shown in photo. Later she cancelled and I did get rm3 cancellation fees from grab. But it was not enough for me (at that time Klang Valley surge kaw kaw) since I wasted 10 ~ 20 minutes to the pickup point, time communicating with riders and additional time for picking up next riders. I think these type of riders should Let them bear the cancellation fees so that they don’t make same similar mistake to create unnecessary hassle.

- riders who booked mycar and grabcar together or book using multiple grabcar app at the same time. Cancel the drivers who came later or hope to get better car. Should they get penalized with rm3

P/s: pls don’t get me wrong. I also personally don’t like to collect the cancellation fees from riders when I was Uber driver

The mid-month part is damn true.. everyone turn on grab wait all around the city..when u drive around to look for a spot to wait and hopefully get a trip, u look left and right u can see grab drivers everywhere

Dear All,

After 12th July 2019, GRAB will be officially regulated (end of moratorium). Meaning all drivers must get PSV license, PUSPAKOM inspection, additiona e-hailing rider to insurance coverage, different type of road tax with AH in front, SOCSO contribution mandatory.

I see it as a huge huge pain in the arse. The govt should just let the industry be and not cave in to the demand of taxi drivers who are 90% behave like gangster with their shitty maintained cars.

Anyhow, these regulations will make it SOOO Cumbersome for so many of us. It's already ending of March 2019 and nothing can be done yet, so I expect there will be a bottleneck as drivers rush to get legalised before 12th July 2019.

Also, the additional costs are very significant. GRAB MUST increase their fares and make it worth our time. No more bilis RM5 fare. Minimum fare should be RM8. Also maximum commission set by govt is 20%. I am confident that GRAB will have to increase their fare to cover this shortfall as no more 25% commission and now since they are legalised, surely they have to pay income tax. So their profit will be affected.

My hope is that they stop charging such low prices and at least be on par with taxi fare. Level playing field what.

With this move to regulate, I reckon 70% of part-timers will quit and only the full-timers will have no choice but to go on. THis will cause a sharp drop in drivers. GRAB may even just pull out of Malaysian market with all these kinda regulations..if this happens I wont be surprised.

My hope is that with all the trouble we have to go through to get legalised, they bloody better increase the fare significantly, like 50% increment. I've seen Uber fare in Hong Kong and all..it's expensive, even more expensive than taxis.

Malaysians are very forgiving. Increase price, they will complain few weeks, later they will still use GRAB. GRAB should just increase the price. Worst case same price as taxi, ppl will still take GRAB, coz better car and driver.

Peace and Love. Lets hope our rice bowl not affected.

Grab don’t just have rides as revenue lol, they are now in e-wallet business and food delivery business. 20% commission cap means little to them because in the first place, AA drivers only contribute 20% (to entice drivers to stop manual accept with 25%).

Also, like you said, part time drivers likely drop out because car more than 3 years old so need to go puspakom. In the first place, part timers are part timers because it’s not their main source of income lol, so part timers won’t starve to death if cannot do Grab.

Full time drivers will have field day every day, because suddenly most competitions (from part timers) are gone. Grab don’t even need to raise base fare. High demand for rides will push up the price during peak hours, and only super ulu place like, I don’t know, the far end of some dead town will still get RM5 rides.

The recent update on cancellation fee is stupid, but full time drivers should get very excited for the days after regulation.

do u always get like this? seem u very lucky and fortune everytime u on the app

Hi to all Sifu out there
Do anyone have any idea how is the time locked work now? I’m confused on the number of times allow to ignore and it seems we need to pay back ignored jobs in order to reset back to normal.

Some drivers support cancellation fee, others don't. It's hard to be Grab

Last time Uber cancellation fee was RM5 (driver got RM3.75), but minimum fare was RM3. Many drivers abused it.

Now Grab cancellation fee is RM3 (all goes to the driver), while minimum fare is RM5. I think this is just right.

Hi. Why i cant see incentive in incentive tabs? (time booster) and i never get the time booster incentive (during incentive time block)

I never get time booster incentive . This new incentive not all job will get time booster? Only certain job?