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 Digi Fans Club & Enquiries V16, Let's Inspire

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tympg
post Apr 1 2019, 12:32 AM

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Previously, I was a Yellow member for my prepaid and Gold for my postpaid. Now it's Gold for all my numbers. I think they merged all the points under each IC now
tympg
post Apr 1 2019, 07:14 AM

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Today's Box of Surprise in the app seems a bit strange...then I realised today is April 1st...
tympg
post Apr 2 2019, 09:38 AM

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My Prepaid Best BoS is offering 10 minutes free calls, which is useless to me as I am already on postpaid with unlimited calls.

This post has been edited by tympg: Apr 2 2019, 09:40 AM
tympg
post Apr 2 2019, 09:38 AM

Look at all my stars!!
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Edit:. Gremlins in the forum caused double post.

This post has been edited by tympg: Apr 2 2019, 09:39 AM
tympg
post Apr 2 2019, 10:48 AM

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QUOTE(josh5671 @ Apr 2 2019, 10:24 AM)
New card included 10gb/month? Cost how much to renew that?

And what is free basic internet
*
I think that 10GB you mentioned is for free music and video streaming. No need to renew. It's already part of the Prepaid Live plan. Just keep your line active.

Basic internet is 64kbps internet.
tympg
post Apr 2 2019, 11:23 AM

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QUOTE(josh5671 @ Apr 2 2019, 10:55 AM)
How to keep it active.... Renew something?
*
Top up credit. Basically RM1=1 day validity
tympg
post Apr 2 2019, 12:32 PM

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QUOTE(josh5671 @ Apr 2 2019, 11:59 AM)
I see, so I can make 30 top up so I can active the 30bigbonus for another month.. So it can continue keep active?
*
Top up when it's a few days left. Don't top up too frequently because only the last topup counts. If you have 40 days left and you top up RM30 the validity still remains at 40 because 30 is less than 40. Alternatively, biGBonus add-ons above RM30 have the added feature of extending validity on their own.
tympg
post Apr 2 2019, 12:43 PM

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QUOTE(josh5671 @ Apr 2 2019, 12:37 PM)
Noted. Top when last few days. Can top from digi app direct deduct from bank? Or 100% shop?
*
So many different payment channels. It's your choice. Certain payment channels have cashback bonuses but seeing that your purpose is not for the long-term, it probably doesn't matter.
tympg
post Apr 2 2019, 12:54 PM

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QUOTE(josh5671 @ Apr 2 2019, 12:48 PM)
For ease one?... Auto-renewal like postpaid auto paid?
And I think that i150 will not have cashback bonus too..?
*
I'm not aware of any auto-payment setup for prepaid at the moment, but once you're on i150 you can arrange for auto-debit (5% discount for first 6 bills for newcomers).

Yes, of course online payment is convenient for those with credit/debit cards.
tympg
post Apr 2 2019, 02:39 PM

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QUOTE(deShinyDevil @ Apr 2 2019, 02:14 PM)
hi, I want to purchase the 3 days international roaming pass add-on for my business trip.
And I wanted to claim this expenditure, how can I access the receipt that I purchase this roaming add-on?
*
If you're on postpaid, it will appear in your next bill.

If you're on prepaid, there is no bill but you can access usage history in the OCS on the Digi website (not the app). I know at least one company which doesn't accept prepaid claims, so good luck in your attempts at claiming.
tympg
post Apr 3 2019, 08:37 AM

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One Prepaid Best v4 BoS: No more 1GB free, but Unlimited Data @ RM1/day is still there.
tympg
post Apr 4 2019, 02:08 PM

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For my account today, the BoS is intermittently appearing/disappearing. I guess it's the Digi server issue.
tympg
post Apr 4 2019, 02:31 PM

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QUOTE(ClarenceT @ Apr 4 2019, 02:21 PM)
Or use *118*88#
*
It's not my main line, so not practical as it's sitting in a MiFi not near me.
tympg
post Apr 4 2019, 09:13 PM

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QUOTE(dgboy @ Apr 4 2019, 09:04 PM)
do those free minutes have any Use By Date?
*
7 days.
tympg
post Apr 5 2019, 03:16 PM

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My situation today:

Got kicked out of MyDigi app. Several unsuccessful attempts at logging in by email, but finally able to log in through phone number. For a long time cannot switch to other numbers, but now seems OK.
tympg
post Apr 7 2019, 11:41 AM

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I'm not sure if dealers can do the replacement, but my experience of getting a replacement SIM at the Digi Store is through the kiosk. Yes, IC and fingerprint verification was required.
tympg
post Apr 7 2019, 07:26 PM

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MyDigi app just updated to 8.0.2
tympg
post Apr 7 2019, 08:21 PM

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QUOTE(alexanderclz @ Apr 7 2019, 07:46 PM)
any difference?
*
Doesn't feel like it. The change-log says some billing payment issue is fixed. I don't pay my bills thru the app so I can't tell.
tympg
post Apr 8 2019, 06:20 PM

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QUOTE(KopiChia @ Apr 8 2019, 05:49 PM)
I already sent my complain
*
MCMC fines the telcos if they don't register a phone account properly. Do you think they will entertain a complaint from someone who isn't the owner of the line?
tympg
post Apr 8 2019, 08:48 PM

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QUOTE(KopiChia @ Apr 8 2019, 07:04 PM)
My dad called them before they kept telling us to refer to website. That's where itemise billing will show everything etc.

Edit: we kept this old phone as an alarm and just keeping his number alive we no longer received any calls frm this line since my family and his frens all calling the other line. If I known such issue we would have let it die.
*
From Digi's point of view, verbally declaring your relationship with the owner is not enough. It's bureaucratic I know but the CS are just following the rules. You should have just done a Live Chat through his account, then they would have been none the wiser.
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