Both prepaid lines in my household were offered this Postpaid 38 upgrade in the BoS but not my postpaid account. I would have been tempted to downgrade my postpaid to this plan if offered as I am barely making full use of my 35GB + 30GB YouTube @ RM85.

Having failed to entice me to convert to Postpaid 120, Digi now tries to get me to go for Infinite 100:

https://new.digi.com.my/promotion/cop-dp100...sq01-c13-cop_9e

Nope, I'm still not biting. I'm seeking to pay less, not raise your ARPU, Digi.

Seriously considering getting out of my Postpaid 80 (paying 85 for no weekend/weekday distinction) despite having lots of loyalty extras. The problem is I'm only using about 10% of my data quota and 0 of my unlimited calls every month. My next step is deciding whether to go for an Ambassador plan or for prepaid...if I get demoted from Gold to Yellow, I will consider that an achievement.

My Postpaid 80 has only 2GB maximum rollover data. They are so much more generous with prepaid.

Yes, as if still on the Digi network.

Cash? Digi? You'll wait a long time before that happens. Personally they should give interest for credit kept more than a month.

Plans

• Prepaid Live
  • Currently the default plan.
  • 2.5GB free music and video streaming every week.
  • 1000 minutes & 1000 SMS to 6 Buddyz (6 Digi users you nominate)
• Prepaid Best -- Digi doesn't want to talk about this plan hence not in the website, but users here say can switch to this plan from Prepaid Live.
  • Has 6-month and 1-year Super Long Life (different prices for different versions; latest version RM108 for 1-year SLL)

Generally, RM1 topup = 1 day validity, although RM100 = 120 day validity.

After choosing the plan, you can choose an add-on (monthly, weekly or daily; auto-renew or one-off).

Add-ons

• Internet Cili Padi -- small packages
• biGBonus -- internet packages with free daily internet 1-7pm
• Super Terrer -- data and voice call combo packages with unlimited internet (non-hotspot only) 12am-12pm
• Kaki Sosial -- social media internet packages

Digi often tries to offer something that will make you pay a bit more than what you're paying at the moment. So not likely an Amb68 user like yourself be offered something cheaper than Am68.

Check out this earlier conversation in this forum:

https://forum.lowyat.net/topic/4555565/+1021

Yes, see my link above:
https://forum.lowyat.net/topic/4555565/+1021

This post has been edited by tympg: Mar 25 2019, 11:03 AM

You can do it yourself using USSD. I think voicemail is under Rewards and Services.

VMS Roaming is what you're looking fior. The trouble is it's located at different locations in the USSD for prepaid vs postpaid.

2GB to be used in the roaming country. Any data quota you have with Digi in Malaysia cannot be used overseas.

Only subscribers of Postpaid 58 and above are eligible to use RLH.

From what I got googling the term, outdial is for those people who want their voicemail notification of one number sent to another number. I doubt whether many people use this.

This prepaid 28 can buy data add-ons?

This post has been edited by tympg: Mar 26 2019, 11:03 AM

Just a heads-up for anyone thinking of changing prepaid plans:

"You must have less than 60 days validity for your current prepaid plan, otherwise the options to change plans will not show up."

Can still wait until less than 60 days validity left and then check again.

Two lines here in Penang. One prepaid one postpaid. No apparent problem for both lines. Can receive calls. Digi website is accessible, but Community site is full of people complaining no line.

When a telco encounters network problems, the first thing they usually update is their twitter account, not their website

I'm just telling you from past behaviour what telcos tend to do. The CS person in charge of their twitter account probably won't have immediate authorisation to change website content.