Guys, if you credit card being used, please do the usual and call the bank to stop ur account and make a police report. i belif banks have proper process and policy on refund and etc.

regarding password change, i belive all bank follow the same procedure, if you failed three times, you have to go through the ATM process on getting a new login account, your CASA accounts still remain the same and connected to the new login account.

Not yet finished with hot soup company?

As I can see this issue was nothing then become attention because of media,I wonder if other bank also got this problem not only cimb? suddenly everyone just say got problem la , lose money la.I do remember last time Maybank go issue with their portal but that time there were no "viral" movement,and they were forgotten as time passes on. Now the question is, how many ppl here really were hacked??

This post has been edited by Domomo: Dec 18 2018, 06:41 PM

Old password was restricted to 8 characters, the login mechanism trims it automatically, but not the password change screen. That's why you keep getting wrong password error if your original password is longer than 8 characters

Alamak can't even load CIMB Clicks for days already. How to change password

u never read is it?

this issue is real

people are losing money

yes, not everyone but a lot of them

this is security issue not portal

and it happen at the same time frame

Is this normal?



This post has been edited by hockwei123456: Dec 18 2018, 07:18 PM

that cb bank will never mention/admit weakness one, people pandai pandai try - successful and share here one,

i also read forum post to do change.......

weird. coz i think most of us, if not all, can access. you are in Malaysia?

have you tried using other ways to access, just to confirm -- like if you are using smartphone, try from office PC instead, etc...

if you mean the reCaptcha, yes...

Yea, in PJ area. Accessing from home. Using TIME fiber.

At least now we know this is the real deal

WTA. Yesterday I can enter my cimbclick using my existing password. Today evening it says invalid password & ask me to reset. But to reset password, they ask for my atm & atm pin. Im quite sceptical to provide. Is this legit?


Sorry if this has been mentioned. I'm feel like drowning going through 80 pages

This post has been edited by Forgotoldaccount: Dec 18 2018, 07:59 PM

No problem in accessing CIMB clicks from app or desktop web on my end. Perhaps try another internet connection.
On the other hand, it is amazing that CIMB can handle all the increased traffic.

I mean I just joined CIMB as a staff. Now all my relatives keep asking me about the problem

Huh? Time Fiber problem?
Maybe I'll clear my cache and try again..

Is there any way to disable debit card feature? Or at least set debit card limit via cimbclicks?

Yes, you can do so quite easily.

Instructions below from CIMB themselves:

Can I disable the Contactless payment / transaction method on my CIMB Debit Mastercard?

If you wish to disable the Contactless payment / transaction method on your CIMB Debit Mastercard, you can disable it at any of our ATMs or you can call us at +603 6204 7788 (local or overseas).

Can I reduce the Contactless transaction total daily limit on my CIMB Debit Mastercard?

You can reduce the Contactless transaction total daily limit on your CIMB Debit Mastercard via any of our ATMs.

Source: https://www.cimbbank.com.my/en/personal/sup...ebit-mastercard

This post has been edited by sniper msia: Dec 18 2018, 08:36 PM

Yes. You can set daily transaction limit via CIMB click.
You can disable debit card feature at branch but try to call customer service to disable it 1st?

All okay now after change to new password.

gila la cimb lol