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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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ericlks91
post Feb 22 2019, 06:51 PM

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Requested for bank transfer around 7am yesterday. Received the money in bank today. Bravo finance team! CS learn something pls!
ericlks91
post Feb 23 2019, 01:16 AM

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QUOTE(laymank @ Feb 23 2019, 12:25 AM)
i have been getting error doing the fund withdrawal since 2 weeks ago. I'm surprised you could. blink.gif
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What error did u get? I have no problem transferring to bank. Last week I did once, this week another.

QUOTE(mamamia @ Feb 23 2019, 12:23 AM)
Is boost still down? I can’t top up wallet with my bigpay card.
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Top up 2x RM100 5 mins ago with bigpay. No issue.

This post has been edited by ericlks91: Feb 23 2019, 01:18 AM
ericlks91
post Feb 23 2019, 10:20 AM

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Axiata posts stunning RM5.03 billion net loss:

https://www.msn.com/en-my/news/national/axi...VP0b?li=BBr8Hnu oppps

This post has been edited by ericlks91: Feb 23 2019, 10:20 AM
ericlks91
post Feb 23 2019, 01:58 PM

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QUOTE(laymank @ Feb 23 2019, 12:00 PM)
user posted image
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Usually I get this error when I try to transfer out while the status is still pending( "yellow clock icon" beside bank acc). Check your icon beside bank acc is it green or yellow?

QUOTE(knwong @ Feb 23 2019, 01:57 PM)
What is that?
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Impairment is an accounting principle that describes a permanent reduction in the value of a company's asset, normally a fixed asset

This post has been edited by ericlks91: Feb 23 2019, 02:00 PM
ericlks91
post Feb 24 2019, 04:45 PM

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QUOTE(xperiaDROID @ Feb 24 2019, 04:37 PM)
Been 6 days and still haven't got my Mytown cashback...

Got impatient and contacted them and then said they "will proceed with refund and please check again by the end of the day"...

Abis lah if every time also have to chase them for cashback.
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I think it is finally time they rebrand into "boo!" instead on Boost.
ericlks91
post Feb 26 2019, 02:32 PM

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QUOTE(jfleong @ Feb 26 2019, 12:46 PM)
Is there a thread for RazerPay ?
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Who uses razer pay after the free RM10? I don't see any benefits using it 🀣
ericlks91
post Feb 26 2019, 03:17 PM

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QUOTE(#Victor @ Feb 26 2019, 03:10 PM)
Heard that there is free 7-Eleven, anyone using the wallet can help verify and perhaps show us the T&C?
user posted image
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Victor I nominate u to open a new thread for RazerPay.
ericlks91
post Feb 26 2019, 06:41 PM

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QUOTE(starry-starry @ Feb 26 2019, 04:06 PM)
Is there any minimum spending to enjoy the shake reward? I read it someone even received RM1 reward by spending RM5.
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No minimum la. Look at how much I got below lol πŸ˜‚πŸ˜‚

QUOTE(ericlks91 @ Feb 19 2019, 10:51 PM)

20% CB 🀣🀣🀣
user posted image
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ericlks91
post Feb 26 2019, 08:42 PM

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QUOTE(soonwai @ Feb 26 2019, 08:05 PM)
More or less lah. Can't remember exactly. Not long after, they disallowed the free credits from being used for topups. So had to turn to bread and kaya at 7-11.

https://forum.lowyat.net/index.php?showtopi...post&p=89513264
Bread, butter and muesli bar RM9.99.

Hopefully one day 7-11 will accept Boost. Does anyone think they will?
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If they accept boost meaning they surrender and we can kiss gdbye to RP forever wink.gif
ericlks91
post Feb 26 2019, 11:50 PM

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So I went to a few small boost merchants these few days and most of them refused payment in Boost. I tried to talk to them to find out why and the general feedback was boost is very slow in banking in money for them and sometimes even took more than 2 weeks.

Also they mentioned when they complained or when they raised an issue, the support is not always available, slow and sometimes don't provide support at all.

Uncle told me for small merchant like him, cash flow is very important, he cannot afford to wait for 2 weeks and still didn't get his money. So he prefers CC or cash. He told me he might drop Boost once and for all if their service is shit.

So yeah I do understand where he is coming from. So I paid with cash and said F the shake reward πŸ˜‚πŸ˜‚

Seems like not only boost customer service is the worst, their merchant support is on the same boat. Well done @xi@t@, bad customer service is in your blood! πŸ‘πŸ‘πŸ‘

This post has been edited by ericlks91: Feb 26 2019, 11:52 PM
ericlks91
post Feb 27 2019, 09:35 AM

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QUOTE(MGM @ Feb 27 2019, 06:48 AM)
With CEO exit , Merchant quiting n customers fuming, better don't keep too much money in account.
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Very true. I always only top up when at the physical store. I make sure my account never holds more than RM20 when not using. I don't trust boost! If last min cannot top up then I rather use cash or cc.
ericlks91
post Feb 27 2019, 05:51 PM

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Looks like boost win it all! Bravo!

Worst customer service!
Worst merchant service!
Worst downtime during peak hour! (worse than BP)

What else can they win hehehe
ericlks91
post Feb 28 2019, 02:05 AM

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QUOTE(xperiaDROID @ Feb 28 2019, 12:12 AM)

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So u r in the endangered species? πŸ˜‚πŸ˜‚πŸ˜‚
My mom last used boost on Nov, now also getting this s10 promo. I don't trust their BS at all, rm3 cashback also can't trace and need to chase, and now we talking about free phone? I smell fish.

QUOTE(skty @ Feb 28 2019, 01:18 AM)
i thought BOOST will verify the bank account to be the same name/IC with the premium wallet info?
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Previously someone here mentioned he transfered to his friend's bank account and succeeded. So better double check your bank acc number.
ericlks91
post Feb 28 2019, 02:36 AM

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QUOTE(skty @ Feb 28 2019, 02:24 AM)
doh.gif  then why BOOST need to verify IC all these if they don't check and tally with the bank acc info.
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Why u ask me? Lol ask them la.
IC verification is a BNM requirement. Whether boost check it before transferring money to the acc or not is another story wink.gif go report them to bnm lor if really money transfered to diff name
ericlks91
post Feb 28 2019, 11:37 AM

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QUOTE(xperiaDROID @ Feb 28 2019, 09:54 AM)
I consider myself as the loyal group, that's why I don't get special promos like these, but I get quick response from the CS team in return, just my theory though.

Your mom last used Boost on November, so probably belongs to endangered group, that's why she got this special promo.
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That's why it doesn't make sense to me. I'm loyal group but support has been shit so far
ericlks91
post Feb 28 2019, 08:09 PM

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QUOTE(xperiaDROID @ Feb 28 2019, 07:29 PM)
This request regarding "adding info of which credit card is the best for topping up Boost Wallet" has been brought up on Jan 30

And the message was already clear.
If many agree to add the info on the first page, I'll definitely do it. Otherwise, it's gonna remain as it is.
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I DONT think it should be added to first page. And people here should be smarter in terms of throwing direct question to bank CS if boost top up eligible for CB. Sooner or later it is gonna raise a red flag to them.

Why can't people just try it for once and check for yourself if your cc eligible for CB or not. Worst case u lost 1 month CB, what so big deal about it? Better than bank canceling all these and no more CB in the future.
ericlks91
post Feb 28 2019, 10:55 PM

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QUOTE(daifeigo @ Feb 28 2019, 10:26 PM)
boost kong again due to last minit orange tossing
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Seriously now I think the majority of boost team are really noobs. How can the game and the actual financial products be on the same servers?!
Can't even get their priorities right.

Lol who the hell even designed this lousy framework, big fail! The right way is to separate the game and the finance products into different servers. Now game Kong, the whole boost also affected. This company is a big joke LOL, if I am the IT manager I will resign right away.

This post has been edited by ericlks91: Feb 28 2019, 10:58 PM
ericlks91
post Feb 28 2019, 11:03 PM

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QUOTE(xeon1989 @ Feb 28 2019, 10:55 PM)
Why today Boost so unstable?
Now I'm stucked at Old Town, can't pay my bill. sad.gif

Edit: After a few try, show this. FML.

user posted image
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QUOTE(xperiaDROID @ Feb 28 2019, 11:01 PM)
Eh so late Oldtown still opened ke?

Btw, Boost showing "maintenance" screen on my side.
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I can confirm they put that silly game and the finance products on the same server lol... GG noobs!
ericlks91
post Mar 1 2019, 11:30 AM

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QUOTE(Ben Ling @ Mar 1 2019, 10:42 AM)
Spend a total of at least

RM10 on Deposit

over the next 3 days and get a RM3.5 cashback on us the next working day!

Received this email, so is topup RM10 and get CB or spend RM10 that I topup to get CB ?
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Don't bet on it! My cousin and sister both got this offer, both spent RM10 until now 1 week haven't received any shit. CS keep closing ticket.
ericlks91
post Mar 2 2019, 08:38 AM

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QUOTE(ClarenceT @ Mar 2 2019, 06:17 AM)
If round up I would get RM84.99 unless round up to the nearest  RM.
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I highly doubt that any bank would give Round Up to nearest RM πŸ˜‚πŸ˜‚

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