i still hvnt receive my 2nd yoodoo reward, anyone ? renewed the plan on 7 Jan, asked CS few times same answer, call me to wait

That's sad...

The ones that should step down (or I'd say get fired) are actually the incompetent and irresponsible staff from the CS team...

Sometimes it's not about the few ringgit, but launching a promotion yet refusing to honour the CB is outright cheating. Yet all the promo shouts that CB will be awarded the next working day but most customers have to beg, prove, keep messaging, for days, weeks, and nothing happened.

Just wonder if we should really take some actions, else it's so easy for them to be let off the hook.

Don't be too confident you will get the reward.

I haven't got any next-day rewards from 2 occasions, RM100 (RM8) and RM23 (RM3). Can't find any T&C yet.

I'm not fully convinced either as it's too ridiculous.. But the forummer's experience is legit.. so..  I don't need to now but hopefully by the time I'll need such.. There'll be an easy "full deactivation/deletion" feature by then.
Don't think it's possible.. Check with your bill provider?

This? Under section 11.1

when you did it?
I had make the request since 30-Jan, until today still dint receive the money... I try contact the CS they just ignore without any response.
Is there any other channel to contact them or which channel should I complaint?

yes.. The acc. number is correct.. My first time withdraw without any problem.. That is the reason I contact CS..But no one to look up my issue..

Haha more active players in leading zodiac group

I have a feeling that Boost is facing some drama in the team or there's something bad going in there...

The sudden resignation of their CEO is kinda showing something...

Hope I'm wrong, cuz if they fail in the future, the e wallet game here is gonna die off for sure.

Not surprising, they keep giving out free money...
Tbh, things are gonna get boring if Boost isn't around, no others are as aggressive as Boost, and don't forget that it has the most merchant acceptance so far.
CS is the worst, you can't keep ignoring your users like that...

We're the ones who helped you gone this far and now you're trying to ignore some simple demand from the users?

The way that they're acting makes me feel that the company is having tons of debts now...

Btw, they should implement live chat instead of the usual in-app mailing, but doubt it will happen when they have bunch of lazy asses in the CS team.

You can forget about this, I also made the payment.
Sent so many feedback through app, each of it being closed/solved/igned.
Total 4-5 customer service rep closed my case.

Sent feedback to their FB, also being ignored.

Paid RM 66.1 at Leleh and got 1 sen shake...

Ok, now I think they're in serious trouble with debt.

lol 1 cent shake for buying tealive

another 1 cent for buying bread at tesco

alright  , noted  , then lets make sure another new account will have some retail spending as well . .boost owner must be reading this thread everyone , that why getting smarter than user now 

Well, they hired 2 new ones right?

I hope they won't make me hate them until I wanna dump them one day, they gotta get their stuff right for real.

Raised a ticket to claim my 3rd Yoodo reward on Monday & was answered by Sathish with standard "we'll look into this immediately".

Received the RM10 on Tuesday.

I've had both good & bad experience with Boost but it's been mostly good recently.

Try to contact them using email instead of in app, so that you can have black and white all your correspondence, time stamp etc

may I know you capture photo of original IC or photostat IC?