it's gonna be a hard battle...

i suggest you downgrade to 100Mbps for Rm129

i am in same situation...and i doubt tm will upgrade from 500 to 800 due to the fact i am from RYE-2017 (rm189)

i think they kinda remove my Ruby pack and retain Ultimate pack too after the turbo upgrade so i can't remove ruby or ultimate post-upgrade...what a cunning move by tm

my bill just came today showing Rm141 but still can't see the details...

keep re-opening the complaint till they resolve it accordingly

will consider downgrade once i get the full details of my next bill if not met my expectations e.g: rm159 for 500Mbps

p/s: if less than rm159 then i will happier

how much were you paying previously ?

meaning your promo discount rm40 is missing

need to lodge complaint to TM and MCMC and see what they say

perpetual discount is Rm130
sounds like my case...but what was your perpetual discount before turbo ?

as for downgrading...maybe you can try first as I haven't received my full bill details yet

whatever you do to your STB...tm doesn't care

as long as they can shove one hypptv plan down your throat forcefully

your rm150 + 50 is same as mine pre-turbo

where is your location again ?

i submitted multiple complaints on same complaint ID....tm did nothing

so i have to wait till i have the full billing and then i can decide the next course of action

if it's rm159 for 500Mbps..i am fine with it
if it's rm189 for 500Mbps...i will fight till the end

i don't mind not getting 800Mbps from previous 100Mbps plan but the pricing should be lowered

can’t...i tried and tm said even if i remove Ultimate would still need to pay same amount...

i need experts interpretation on my latest bill...

rm159 is it...? i suspect that too

i wait and see the next billing and if it's rm159, maybe i'll try to request tm to downgrade the ultimate pack

refer to 1st page...you will find the answer there

since tm is the monoply...regardless how you put it, you have no choice unless you have alternatives such as TIME etc

ohh...i am not referring to the router...i mean generally tm's TnC, once you sign it you are under their mercy

haha...that's true as well

just that if you have options can go for lesser evil mah

i am maintaining 2 phone lines (stimix + unifi) atm, but the stimix line still charging me rm1 monthly (it's not a lot i know...). Any possibility of transferring the stimix number to unifi package while still maintaining the same stimix number (i.e ditching unifi land number and only keep stimix land number inside unifi package) ? the reason i am asking this is because my house alarm is tied to my stimix phone number, so if i terminate stimix phone number and use unifi number, then i will have to ask the alarm guy to come and setup for me with a ridiculous fee....

just to share my situation...

i upgraded unifi stock router to asus rt-ac86u, changed the cable between BTU to router with cat7, all at ground floor.
currently using tp-link t9uh usb 3.0 adapter on pc on 1 st floor
when tested via LAN on laptop can reach almost 500Mbps...wifi on phone can reach 300-400Mbps
however...when tested on pc upstairs while connected to 5Ghz, can only reach 50Mbps...not sure if it's hardware limitations or distance related

getting quite frustrated...

TIME..?

erm...for 300Mbps turbo plan...UL is 50Mbps...not 100

then you will be the Chosen One