QUOTE(lopiop @ Oct 27 2021, 01:44 PM)
How long is the maintenance? I checked my speed test also capped to 5mbps
Oh boi.It's gonna be a long ride.
Digi Infinite Fan Club [V4], Infinite 150, 100, 80
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 Oct 27 2021, 03:29 PM
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#61
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Junior Member
660 posts Joined: Jan 2010 
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It's gonna be a long ride. |
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Oct 30 2021, 12:02 AM
Return to original view | IPv6 | Post
#62
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Junior Member
660 posts Joined: Jan 2010
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I'm screwed right?
My internet just went off once it hit 0.00 GB balance. Requested for a quota reset since this morning and it still isn't completed yet. It is really getting on my nerves. Damn Digi, what are you doing?  |
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Oct 30 2021, 06:04 AM
Return to original view | IPv6 | Post
#63
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(KopiChia @ Oct 30 2021, 12:36 AM) Wait they actually stop your Internet? I thought once reach cap it's lowered speed until you get livechat to reset it. You need to contact mydigi livechat see what they says. Not sure if it is just pure coincidence or just plain dumb luck.But there is just no internet connection after hitting the 1 TB quota. |
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Oct 30 2021, 08:31 AM
Return to original view | Post
#64
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(KopiChia @ Oct 30 2021, 07:00 AM) You should report them to mcmc or ask livechat where does it says 999gb is quota for unlimited. Yeah.Made two reports over the week. And they are just trying their best to rectify the issue. Won't even give me a rebate for all the downtime and turmoil it has caused me. Rather dependant on the i150 as it is fibre alternative for me. |
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Oct 30 2021, 08:46 AM
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#65
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(lambox105 @ Oct 30 2021, 08:39 AM) I have been waiting reset since yesterday morning Usually their resets are in the hours.My orange telco already reaching fup Now using prepaid data, 3Mbps Planned to do a lot of downloads but have to hold  Maybe all of them are tied up with the recent maintenance, thus everything else is being neglected. On the bright side, at least you have Internet connection. I'm still utilising the 1 GB free data from another telco as this i150 just won't seem to connect since yesterday after hitting the limit. |
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Oct 30 2021, 08:55 AM
Return to original view | Post
#66
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(StarPrimo @ Oct 30 2021, 08:47 AM) I thought that the speed would be throttled once you hit 1TB. Exactly. Usually hovering around 15 MbpsStrange indeed! It's been almost 24 hours since. Just can't connect to the internet since then. Just annoying. |
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Oct 30 2021, 09:01 AM
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#67
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(lambox105 @ Oct 30 2021, 08:56 AM) If Digi hadn't purposely do migration, this wont happen. I understand the upgrade and maintenance is much needed.But the problems arising from such a task is just unwarranted for. And to the point where the live chat representatives don't even know what to do. They can't rectify the issue and just copy-pastes the standard reply of currently under maintenance and will inform using a SMS if the issue is rectified. Like not even a proper timeline. |
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Oct 31 2021, 10:36 AM
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#68
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Junior Member
660 posts Joined: Jan 2010
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So right after activating the free 10GB that was given by the live chat representative, my Internet connection came back.
» Click to show Spoiler - click again to hide... « The little or small exclamation mark besides the mobile connection is also gone. » Click to show Spoiler - click again to hide... « So the problem now is as long as they are unable to reset the quota, I'm stuck with this 10GB daily? The reset is taking forever, it's been more than 48 hours. Frustrating. This post has been edited by dark_axl21: Oct 31 2021, 10:39 AM |
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Oct 31 2021, 02:26 PM
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#69
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(lambox105 @ Oct 31 2021, 01:46 PM) How to get the free data? Well, after making several complaints to Digi, they activated the plan for me lasting only for 3 days. QUOTE(iEx0n @ Oct 31 2021, 01:47 PM) How to activate the free 10GB.. i saw digi also provide me this compensation but the 10GB totally cant be load.. That's weird, my internet connection came "alive" once again after that. Maybe restart your phone or do the airplane mode routine. |
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Nov 1 2021, 08:06 PM
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#70
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Junior Member
660 posts Joined: Jan 2010
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No wonder my i150 plan just doesn't seem to work even with full bars.
And why is their reset taking forever? It's been more than 5 days.  |
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Nov 2 2021, 11:30 AM
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#71
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(lambox105 @ Nov 2 2021, 11:21 AM) For me is 6 days lo. Yeah, tell me about it. As long as they never fix the 'quota' thing back to premigration style, you will never have internet as the 'quota' is exhausted After continuous complaint, I finally get the free temporary 10gb but I am still not happy with their technical team Offering 10GB is hardly enough for a few hours, might it be a day, hardly a solution. And how "hard" is it to reset right? |
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Nov 2 2021, 04:39 PM
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#72
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(lambox105 @ Nov 2 2021, 11:56 AM) Today when i called digi (dont know this is which 'n'th time lo), they say they are still facing difficulties with both legacy plans in postpaid and prepaid. Somehow, the newer 2021 plans have no issue according to her la. This includes allocation of data (i think is quota) and plan management. They acknowledge that my plan, infinite, should get true unlimited quota like in t&c and not suppose to behave like the new postpaid. Then, she help me allocate the temporary 10gb. That's some fucked up configuration there. What else can we do but just wait right? |
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Nov 3 2021, 07:53 PM
Return to original view | IPv6 | Post
#73
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(lambox105 @ Nov 3 2021, 07:05 PM) Seems like Digi technical team is sleeping Yeah. [attachmentid=11029532] [attachmentid=11029533] But kudos to the live chat representive for helping to explain things I've been harping on it everyday. The live chat representative is also sick of me and told me off by saying the pandemic has cause everything and their relevant team it handling it. QUOTE(budi1413 @ Nov 3 2021, 07:07 PM) digi should give everyone 1 month rebate la I second that.Can't use a thing since that day and I'm on that pathetic 10GB / day. Have to ask for it every 3 days. |
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Nov 5 2021, 11:54 AM
Return to original view | Post
#74
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(Mr. Lez @ Nov 5 2021, 11:50 AM) Has the problem plagued i150 still there? More than a week already. Yes, still there.Digi so called "relevant" team is not doing shit. |
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Nov 5 2021, 12:35 PM
Return to original view | Post
#75
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(brownbeav @ Nov 5 2021, 12:08 PM) After complaining through mydigi app, it seems the speed back to normal. non peak hours - consistently getting 90 to 130 mbps What was your initial complain?I have a question - why does on my s21(prepaid sim), im able to reach 180 mbps but on b618(i150) max speed highest I can get around 130 mbps? Im not complaining tho as for speed above 100 mbps is enough for me but I thought b618 router supposed to be better? |
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Nov 9 2021, 10:50 PM
Return to original view | IPv6 | Post
#76
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(lambox105 @ Nov 9 2021, 09:28 PM) Have you got your quota reset/internet back on? Mine has refreshed cycle so I now dont know whether want to use a lot for the beginning week. Nope.Still stuck at 999 |
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Nov 12 2021, 09:22 PM
Return to original view | IPv6 | Post
#77
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(lambox105 @ Nov 12 2021, 09:19 PM) Try to trash at digi live chat about this problem They are probably gonna just give shit scripted replies and a free 10GB to shut us all up.Spamming the MCMC with complaints. Forcing them to call us users instead. |
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Nov 12 2021, 09:27 PM
Return to original view | IPv6 | Post
#78
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(lambox105 @ Nov 12 2021, 09:26 PM) Your quota has been reset or already billing cycle refresh? Neither.Waiting for the 16th for billing cycle. |
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Nov 13 2021, 09:17 AM
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#79
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(nutrinos @ Nov 13 2021, 09:14 AM) A bit off topic here, just wondering whats the benefit taking up Digi Broadband 105 150GB vs Digi 150 Infinite or Unlimited/Hotspot ? Does the Broadband have better performance? One has a limited quota?The other doesn't? |
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Nov 16 2021, 06:13 PM
Return to original view | IPv6 | Post
#80
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Junior Member
660 posts Joined: Jan 2010
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QUOTE(zftrans @ Nov 16 2021, 06:09 PM) Anyone here using Infinite 150 via hotspot/tether able to connect & browse using NordVPN's Nordlynx protocol? Working fine for me.My Infinite 150 on TP-Link MR600 can connect to servers on Nordlynx but cannot browse at all. The browser says 'establishing secure connection' but the site never loads. Sometimes it will just time out. If switch to TCP or UDP protocol, can browse. But if I use my Maxis or Celcom mobile data hotspot - Nordlynx works perfectly - can browse like normal. If switch back to Digi, langsung cannot browse at all. Wonder if its due to Digi's Double NAT setup? |
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