Hi guys, any news on 1gb router provided by TIME? here in Wangsa Maju it been almost 2 weeks since i request to change my router.

Thanks all the TIME personnel to keep in touch with me for the internet installation. Have a few hiccup during the first installation and my building MDF room having some defects. After some rectification step suggested by technician to my building management, they able to fix the issue and now installation have been completed and my home internet has restored after two month of outage. Many thanks to TIME for the efficient works!

Internet working fine now, but weird thing is my Sony Bravia TV not able to get connection from the router. When I used hotspot from my mobile the TV connects just fine. Also tried LAN cable from TV straight to router but no success. Anyone encounter this before? I got a tp-link AC1350 router

Hi guys!

Planning to get TIME internet for my apartment by ownership transfer since I only need internet for 1 year.

So my questions is:
1. What is the procedure for ownership transfer?
You will need to fill in the Ownership Transfer Forms.

2. Do TIME technician need to come over to my apartment for installation or can I just plug and play using the modem from previous owner?

If your equipment is at the same house as the previous owner & the account is still active, you can use it immediately.
If the account is relocated from somewhere else, then you will need to perform "'Relocation" and technician will come over to install for you.

Quick question -- does anyone's TIME keep disconnecting after a few hours? Wasn't the case in my old condo but it is since i moved.

Hi all, currently on tp-link ec230. My 5Ghz wifi is working fine but as for my 2.4Ghz can connect but totally no internet connection. Setting problem ? need help from fellow expert here

oh ya. i check the IP address i got for my 2.4Ghz wifi is 169.254.xx.xx instead of 192.168.xx.xx.

Hey guys i need your help.

I need to reactivate my TIME internet account but the CS says that I wont be able to after 3 months of deactivation.

They said that I need to file in a new application instead. Whcih i think is XXXXing stupid.

PLEASE HELP!!

ya wasn't the case earlier. not sure if it is condo or the router. ok shall lodge a report. thank you!

hi, i'm interested on time home fibre and i'm living at condo. I see some neighbor has installed it, the cable pull from MDF room to house unit and drill a small hole for cable to go inside the unit.

May i know is there any additional charges to installer for drill small hole? And the 20m free cable is count from the hole to the area inside my unit that i would like to installed, right?

No, am on the DIR850L

Anyone experiencing outage like me at Bayan Lepas area?

TIME techinician just came, said to upgrade the router software.
Came and clickily click some stuffs in their laptop, didnt restart the router.

I didnt call them. They called, and i said OK why not.
Is such practise normal?

Just had it installed 2 weeks ago

Ec230 router can't work with multicast device like sonos? My whole sonos system can't connect to the WiFi.

https://forum.lowyat.net/index.php?showtopic=4670024&view=findpost&p=93646360

Any news on estimated recovery time, bro? A few of my friends in the south are saying their time fibre lines are still down.

Still down...

We have performed on-site for checking & feedback since afternoon just now....
Restoration 50% done, full completion ETA 4am later.

Please check it out again after 5am.

Thanks.

So shall I request for a router change from TIME?

Bayan Lepas TIME restored this morning. To those who didn't know, I discovered my connection down at 1330hours yesterday  and only restored this morning.

Made me miss the reliability of UNIFI with zero downtime in all my 3 years of usage.

TIME has handled this outage poorly.

Speed upgrade can request online right? Contract will be renew? Thinking to upgrade to 500Mbps

Now new signup will be given EC230 instead of TP-Link AC1200? Can request to change to new router model?

Understand the difficulty encountered. What can be improved is how it is communicated to those affected. I called CSO at 1345hours and was asked to do the usual modem reset and patch cable checking. CSO informed someone would contact me within 2 hours but no one did.

To my chagrin, I had to find out the actual cause from the internet on why my home internet connection was down.

I have just apply for TIME, do I need to self apply for discontinue of my current provider?

Doesn't work. Tested with band steering on and off
Firewall on/off, upnp on/off, pin wps on off
All this tested in both state, on and also off. Really tiring. Use old modem and it works. I tried using modem from cyberbroadband..calix works with my sonos but that modem is too hmm shitty. I got another one dir850 from my old TIME contract, but no time to test (will try tmrow, but this modem web page setting is so slow)

Edit: in basic page can't see my sonos connected to router. But advance setting can see. Really weird.