Yes, I heard the DIR-850L been reported as having lots of problems for people, but as mentioned, I haven't had any problems until the upgrade. I think it even held a connection for almost 3 months once, maintaining the same IP address, and only got rebooted because I changed the cabinet top it was sitting on.

Yes, I bought the Archer C6 for RM199 as part of the Lazada 11.11 Sale. Just waiting for it to arrive.

Honestly, I only bought the C6 instead of the C7, because of the review on blacktubi's site and his recommendation here.

It's much cheaper, and I will be pleased if it works well enough for a wired LAN connection.

Also hope it's easy to set up for TIME Broadband, as I've not done a router change before. Just have the PPPoE username and password. Anything extra to set up and I'll have to muddle through.

but i downgraded from 500Mbps to 100Mbps and still face the same problem. Do u recommend that I change the router also?

Lets wait to see how it goes when someone changes his router if not i get a new router which going to waste my money. Thanks

I heard somewhere that I need to find the 'NAT Boost' setting somewhere and make sure it's enabled for maximise the wifi and LAN speeds.

Does this still apply the latest TP-Link routers?

got my DIR 882 from TIME. But it seems like the wireless connection keep disconnected every 15 to 20 min. Its annoying even though it auto reconnects back. Please advice is it anything to do with the firmware? Current firmware is 3.5.8TT. Please advice

If I sign up for the service online, how soon can I expect for the installers to come to my home?

I was previously on the 100Mbps package before the recent free upgrade to the 500Mbps package.

Still using the original hardware that TIME provided:
1) Huawei HG8250H GPON terminal
2) D-Link AC1200 Dual Band Gigabit Cloud Router (300-867 Mbps) - the one that looks like a cylinder tower

This area is not really my forte, but I do know that with a 400% increase in speed, the current hardware setup may be obsolete and I'm not getting the most out of the 500 Mbps connection.

Is the current hardware sufficient?

If not, please give me some upgrade recommendations to fully utilize the 500 Mbps speed.... My home is a 1200sqft condo unit, mostly using 2 android tv boxes and a couple of mobile devices. May consider some smart home devices down the road.

Much appreciated!

Ever since the speed upgrades, I have been noticing a lot of total connection loss to my condo.

Seems to happen more frequently at night, if I download a large file, then the connection will drop completely in my entire house, wired , wireless, different access points, totally gone.

Usually the connection will re-establish itself after 15-30 mins, occasionally if I reset the modem, it will reconnect quicker.

Anyone else experiencing this issue?  I am in Bangsar.

Yup. That's the model. Been noticing the problems too.
Around RM500ish should be fine if it's worth the upgrade. Mostly a few phones/tablets streaming stuff. Laptop occasionally downloading large files.
My tv boxes are china boxes, 2.4GHz only. How much difference is 2.4GHz at 100 Mbps vs 5GHz at 500 Mbps? May consider upgrading my boxes too if it's worth the 5GHz and 500 Mbps... I mainly watch sports, movies, tv series and youtube.

Using a Linksys EA6500

But I will troubleshoot with a different router.

Hi, I've recently purchased Amplifi HD to replace my default D-Link DIR-850L provided by time.

I'm having hard time setting up the Amplifi HD. It will auto-disconnect and says can't detect the internet.

I've tried a few ways, can't seem to get it work.

Need help.

Thanks for recommendations. Did a spec comparison and the Tenda AC18 seems to have impressive specs for it's price point. How satisfied are you with the Archer C9's performance?

How about the modem? Huawei HG8250H GPON still up to the task for 500 Mbps?

its not just you , i got this issue on my time's tplink router

yeah, always get dc when i download something.. sometimes the router will automatic restart for no reason

Hi guys, I'm new to Time, just got it install last week, but these few days the connection has been very bad, as it was not stable, it will automatically disconnect after 2-3 minutes use, so it was like on for 2-3 minutes...then offline for 2-3 minutes, I did try everything I can to restart the modem and router and factory reset the router, but still the same issue happen. I check on the modem, whenever my connection is off, the PON light on my modem will start blinking. This is very annoying, I did call customer service and they help me to restart my connection, but same thing still happen, then customer service told me is fiber issue and will arrange for technician to call me, but after 3 days still no one call me.

The router I using is Archer C1200 and my plan is 500mbps, hope some of the master here can help me with this issue.

Thank you for your reply, I was staying at Old Klang Road area, on my modem, the LOS light never blink, only the PON are blinking when disconnect. I already lodge report via Time Broadband apps, and call as well, but no reply after that.

Yes, the C1200 will show red globe time to time, so it's up and down all the time, this happen around 4 days ago, it was fine before that, will it be the issue of I change the DNS to Google DNS? And will it be because I connect 14 smart light buld and cause the internet down?

I have 15-18 total device connected to the router, will this be the issue? I already change it to google DNS.

The PON will blink time to blink... Not steady on.... I did try to disconnect all the device... Still the same thing occur, will try again the same method and see. Thank you very much for your help.