Hey! They bill me RM50 for this month also, then another RM60 called advanced access fee. Total RM 110+, but amount to pay is 60+ on the statement. I'm just didn't know that I was going to get charged another month's payment as I was told that first month already paid for with my RM 50 deposit

That particular area low signal is it ? Try reboot your phone.

I think you got the wrong info.
Your RM50 paid is a deposit for the plan you subscribed.
Then, you'll need to pay for the first month RM50 with 6% SST + RM10 stamp fee (one-time). Therefore, it's RM60+.
The RM50 you paid at the time of subscribing is actually used to offset your LAST bill (porting out or termination) with balance credited back to your bank. You'll need to update your bank account no.

Just found out that the GX50 which claims to be "unlimited" is a lie, last month I watch too much drama and it exceed 60GB, then at night my speed is capped at 2mbps, if using tethering the speed is above 40mbps, reported to U Mobile, problem not solved for a whole week, then at the date of bill cycle,right after 0.00am, the speed went back normal.

meaning there is a hidden unlimited 5mbps cap? wow

Soft cap at 2mbps during 8pm~1am after exceed 60GB, it's only rm53 per month, so I shouldn't complain, but still it's considered false advertising.

i still keep it is bcos of the free 1GB high speed internet after i top up for few days usage~

Hi all.
Ported myself to GX50 online. Received rebated, confirmed by SMS.
Now my first bill statement is such;

Access Fee: RM48.
Other Fee: RM40

Is the extra RM8 on access fee a stamp duty charges?
Is this other fee an advanced access fee?

Thanks.

This post has been edited by toda_erika_II: Dec 9 2018, 08:21 AM

As long as you can get online, they'll consider it as unlimited. For telco, you cannot browse without data, t only that is considered as LIMITED.
Just like Digi infinite 150 with 1tb data high speed.

Stamp duty is RM10.
You'll need to check you itemized bill for what's the RM8 charges.
BTW, how do you get RM10 rebate, is it one-time?

This post has been edited by ckimsem: Dec 9 2018, 09:14 AM

Hmm...maybe you need to try bypass to see if can really unlimited....

Like that need to check whether p99 and p139 got hidfen cap or no.
Someone need to test this lolx

Case close

This post has been edited by toda_erika_II: Dec 9 2018, 10:39 AM

look at your pdf itemized billing boss
last page under VAS / content download

Got it. Thanks

I see, thank you so much for the clear explanation buddy. Really appreciate your explanation here. Have a great weekend!

Itemized bill statement is RM3
15 sen per SMS.
I am considering this as hidden charges since I was not told nor it was stated anywhere in their advertising.

I emailed the customer service to clarify, he found out my bill did not have duty stamp charge so he said he already escalated the matter and will charge on the next bill.

I don't remember Celcom, DiGi and TuneTalk charging me duty stamp after 2012.

Despite the cheap package, I think U-mobile's attitude isn't correct.

All telcos will charge RM10 stamp fee for every new postpaid account, only prepaid is exempted.

can be used to redeem other thing with other bcard merchant

I don't think it is after topup but more like every 30 days