Hey! They bill me RM50 for this month also, then another RM60 called advanced access fee. Total RM 110+, but amount to pay is 60+ on the statement. I'm just didn't know that I was going to get charged another month's payment as I was told that first month already paid for with my RM 50 deposit 

Soft cap at 2mbps during 8pm~1am after exceed 60GB, it's only rm53 per month, so I shouldn't complain, but still it's considered false advertising.

Hi all.
Ported myself to GX50 online. Received rebated, confirmed by SMS.
Now my first bill statement is such;

Access Fee: RM48.
Other Fee: RM40

Is the extra RM8 on access fee a stamp duty charges?
Is this other fee an advanced access fee?

Thanks.

Itemized bill statement is RM3
15 sen per SMS.
I am considering this as hidden charges since I was not told nor it was stated anywhere in their advertising.

I emailed the customer service to clarify, he found out my bill did not have duty stamp charge so he said he already escalated the matter and will charge on the next bill.

I don't remember Celcom, DiGi and TuneTalk charging me duty stamp after 2012.

Despite the cheap package, I think U-mobile's attitude isn't correct.

Yes and this is what Umobile replied to me :
They have alot of work for other places. Meanwhile I'm considering porting to YooDoo since Celcom in my area is good (tested with Tunetalk). Havent tested Digi yet.

No, using my iPhone to begin with. There is only 2 data meter in the app, unlimited and hotspot meter. I saw by using browser, data was consumed in unlimited meter, but able to stream in 720p

Refresh few times already

what type of user would use GX12 for 7 days instead of GX30 for 30days?

if like that isn't gx50 better? since gx12 only 3Mbps
gx12 is RM12 per week
12x4 = RM48
only rm2 cheaper and no need pay sst

You get what you paid 

How about the main validity?
For example ur main validity expire at 31 july 2019
but ur GX30 expire at 15 Aug.

At 3 Aug, if u did not extend the main validity. Do u still able to use the GX30 until 15 Aug?

How about the mixture of the creditshare and normal credit balance?
Let say I hv RM10 at creditshare and RM30 at normal credit balance.
If I subscribe to GX30, where it will utilized?

Its not 100 or 1 problem. problem is you promised unlimited high speed but you cannot do it. Example you subscribe astro. 9am till 11pm cannot watch hd. Need wait all people sleep only can watch hd 

nexona88then why put unlimited high speed?

U Mobile ready to pour billions of ringgit into 5G
https://www.thesundaily.my/business/u-mobil...to-5g-FG1910070

TM, U Mobile explores 5G network sharing opportunities
https://www.nst.com.my/business/2020/01/557...g-opportunities

so just chill..
No get 5G spectrum allocation. No issues 

.
@ azhar75 ....... I agree with you.

Looking at how the deployment of 5G in USA for the past 1 year  has been mostly unimpressive, if I were the MCMC, I would skip 5G and straight go for 6G.

.
https://www.thalesgroup.com/en/markets/digi...ile/inspired/5G
5G specifications by 3gpp international standardization group are .......

    Up to 10Gbps data rate  - > 10 to 100x improvement over 4G and 4.5G networks
    1-millisecond latency
    1000x bandwidth per unit area
    Up to 100x number of connected devices per unit area (compared with 4G LTE)
    99.999% availability
    100% coverage
    90% reduction in network energy usage
    Up to 10-year battery life for low power IoT device

Sounds good but the above is only achieved with mmWave small-cells (= they are like our home Wifi modem-routers) mounted on top of lamp-posts or electric-poles, transmitting at the very high 26GHz to 86GHz frequency  and at a maximum range of about 50m only = you need thousands of such cells to cover a downtown city area, eg from Bkt Bintang area to Jln TAR area to KLCC area. Such a setup is not viable in suburban, small towns and rural areas due to the very high costs. So, in practice, only downtown city areas can get the above 5G specs of above 1Gbps download speed and <10ms latency as is happening in USA, SKorea and China. .......

https://www.pcmag.com/fastest-mobile-networks/2020 - Sep 9, 2020
For our 11th year of speed testing major wireless networks across the country, we drove to 26 US cities to see if 5G lives up to the hype. The answer: Not quite yet.

The future 6G should be a setup achieving the above 5G specs but with the normal low-band frequency of 600MHz to 3000MHz or 3GHz = such a 6G cell tower mounted on top of 5-storey buildings or 50-foot solitary towers has a maximum range of 5km(= 800MHz), just like the present 3G/4G cell tower. This is a viable 6G setup that will cover all city, suburban, small towns and rural areas alike. We will have to wait for the tech experts to come up with such a viable 6G technology.
....... The present 5G setup just does not cut it.
.

#5G_is fake.
.

https://forum.lowyat.net/index.php?showtopi...post&p=98309278 - Digi Infinite Fan Club [V4], Infinite 150, 100, 80
.
Fyi, when a truly unlimited-data/-hotspot/-devices/-FUP 4G+ phone plan, ie Digi Infinite 150, becomes too popular, too good and beneficial, network congestion occurs due to too many subscribers/users hogging the lines.
....... Eg this phone plan can be used with a 4G modem-router to connect the 4G Internet to a 75" TV to stream online movies or Netflix TV shows at 4k/2160p/10Mbps without any limit until reaches network capacity. If stream live TV at 4k = 20Mbps.

Note that a 4G cell tower has limited capacity to serve only about up to 240 active Internet subscribers/users at the same time. Digi has only about 1.2Gbps bandwidth capacity per 4G cell tower(= 2X10MHz + 2X10MHz + 2X10MHz for its LTE Band 7, 3 and 1)(2X10MHz = 400Mbps). This means the optimum 240 active Internet subscribers/users can only get a 5Mbps share from the limited bandwidth capacity of 1.2Gbps during peak/congestion periods, even though 4G+ is normally rated at 100Mbps and 20Mbps for 4G.
....... But when the number of active Internet subscribers/users exceeds 240, download speed for each subscriber/user will drop even further plus there will be many temporary disconnections lasting a minute or 3. The solution is to add a cell tower to the congested area or add frequency bandwidth = both are very expensive/costly solutions.

Luckily for U Mobile subscribers/users of its affordable "unlimited"-data GX 4G/4G+ phone plans, they are not too popular and too good, and have stiff competition from other celcos, eg Maxis HUP 35/45, Celcom CUP35, TM UF Bebas35 and RM59, etc = less chance of network congestion for U Mobile GX subscribers/users. Eg the GX phone plans have limited hotspot, limited video resolution and are not allowed to be used with 4G modem-routers.

Sometimes too much success can be defeating or problematic.

Hopefully, U Mobile won't follow Digi Infinite 150. l think bandwidth hoggers who like to stream 4k videos on 75" TV should subscribe to the  "less limited in technology" fixed Home Fiber Internet, eg Fiber's 10G-PON or XG-PON technology = 10Gbps bandwidth capacity per row of about 40 linked-houses. (= 40 ports).
.

When you said Digi ignores, how do you come to that claim?
Erecting a cellular tower is not as fast as signing up a home broadband though. It requires a lot of processes including the legal or approval process at local council.

I had similar situation back then. Everytime i contact, they say do upgrading works and need 2 weeks to complete. End up dragged me 3 months in total. Lodged 5 times with their CS before I got fed up and directly send to mcmc with all the screen shots and proofs of their delays. Within a few days, allow me to cancel my digi portable broadband (balance 2 months) and even waived the device balance fees because I told them that they are cheating me. 5 times keep saying 2 weeks. I'm tired already.

Finally all done within 3 days. Mcmc sent me an email say digi will contact me within a day which is true. Cancellation done within 2 days.

the lesson from here is to always test out the network around the areas u frequent. if hope for them to upgrade tower etc, may even take years. save all the trouble, choose the best telco for ur area.