Just found out that the GX50 which claims to be "unlimited" is a lie, last month I watch too much drama and it exceed 60GB, then at night my speed is capped at 2mbps, if using tethering the speed is above 40mbps, reported to U Mobile, problem not solved for a whole week, then at the date of bill cycle,right after 0.00am, the speed went back normal.

This is the first time I encountered such delay, normally it is pretty much instantaneous.

i want to terminate gx68 as i have subscribe digi fibre, i call cs but he said i cant terminate online, can only goto branch / premier dealer...  in this pandemic still need to walk in???  any 1 can help me terminate the online without goto branch?

So I proceed to buy new simcard, register at 7-eleven and port in from Website?

Better do it 100% through website. Better for you health considering the currently high COVID-19 cases.

Hi there, I'm new with U Mobile. Just port in from XOX yesterday.

Intend to subscribe the U25 plan, but every month need to reload RM30 to maintain the account validity. Then use RM20 to subscribe for the U25 plan. But the account will always have RM10 as credit balance, and it will keep on increase from month to month. So if I repeat the above, the account will have RM120 balance after 1 year of using this U25 plan.

>>> Yes, you may use extra credit at Google Play, Apple App Store

May I know what do you mean by data can still be used in U25 during "PASSIVE" but not able to call? Is it if our number validity has 20 days and the U25 package have 30days, passive meaning that the remaining 10days for U25 package, we are still able to utilize the data in full speed(provided still under FUP), but not able to call out? How about receiving calls?

>>> I did not test whether full speed, but I able to use, not able to call out for sure, able to receive call

And do you know that if I reload RM30 before my number validity expire, the new 30days validity will add on to the existing period, or it will refresh the validity period from the day I reload the RM30?

>>> From the date you reload

Guys, i saw on umobile website value plus plan deal. And the price for phone bundle is cheap.
Do u guys how long to get value plus status? Currently on gx68

I did call them. But they said, i need to subscribe to p139. Website clear said at least gx68. I hang up

hi guys i am planning to switch to umobile from yoodo in near future. I was tempted by their RM20 prepaid unlimited plan. Here are my 2 questions:

1) Is it possible for me to switch from yoodo to the rm20 prepaid plan? heard some telco does not allow this to happen

2) is the RM20 prepaid plan price fixed? or they are just doing promo?

holy crap it is that slow, money just kicked in after 12 hours

Now is my turn
Both GX38 and GX68

Call 018-3881318, "the number could not be reached now, please try again later....."
Connect my phone to wifi, under vowifi, call 018-3881318, the call ends immediately
Luckily I got yellow telco x3 sim as backup

Go back center, sign up postpaid