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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!
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leezhijiang
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 Oct 15 2018, 10:08 AM
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Getting Started
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QUOTE(fruitie @ Oct 15 2018, 09:56 AM) Actually RYE 100 users are only paying RM 189 not RM 199. I asked them if let's say I'm willing to pay RM 189 now, will you give me back my 800? She said she will try but I said I'm no longer interested in paying RM 189 now. I want RM 169.  They have no right to revert for me unless I agree.  It doesn't matter whether I get or not the speed, I just want the package to 800. If I cannot get 800 via LAN, complain again. Nobody is paying RM 169 for 800 unfortunately, or at least to my knowledge. I think you get a better chance if you tell them you willing to pay RM 189. Even they give you 800 Mbps also you wouldn't get full nia |
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leezhijiang
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Oct 15 2018, 10:12 AM
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Getting Started
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QUOTE(fruitie @ Oct 15 2018, 10:09 AM) Nope. I'm not giving in. Either the promised RM 179 which by TM Point Menara KL or RM 169 (which their billing dept. screwed up mine). You think I will give them a go if it is less than 800? No way. Those veterans in this thread know how I pressured TM few years ago when they mistreated me on my package. Go ahead. I also the one pressured TM to ask them to revised my package since I am paying RM 199 for 300 Mbps. I asked them to revised it to below RM 150 including SST This post has been edited by leezhijiang: Oct 15 2018, 10:19 AM |
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leezhijiang
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Oct 15 2018, 10:52 AM
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Getting Started
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Guys after you get Turbo, remember to switch of your BTU and only switch it on back after some time. ( Have a snack , Bath ) tasks that will use 30 minutes
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leezhijiang
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Oct 15 2018, 11:57 AM
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Getting Started
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QUOTE(Doraku @ Oct 15 2018, 11:54 AM) I thought we still in pilot phase, and not yet entered phase 1 based on unifi CS  Many of them act pro answers questions as they like |
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leezhijiang
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Oct 15 2018, 12:12 PM
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Getting Started
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I already noticed TM CS actually act pro filter all the emails especially those required management attention. They will just blindly scanned through and find keywords, and then they will just reply with a standard template
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leezhijiang
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Oct 15 2018, 09:01 PM
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Getting Started
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Hypp TV down now? Just changed Asus AC86U, put IPTV settings Unifi Home, switch on TV realzied Hypp TV not working
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leezhijiang
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Oct 15 2018, 09:43 PM
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Getting Started
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QUOTE(SilentVampire @ Oct 15 2018, 09:10 PM) Did you try LAN4 or LAN1? Try with either one. There seem to be a multicast issue with RT-AC86U. I tried defined manual settings and it works, which means I manualy enter VLAN ID |
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leezhijiang
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Oct 16 2018, 09:47 AM
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Getting Started
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QUOTE(AVFAN @ Oct 15 2018, 10:10 PM) that is cruel, shame on TM. They u wan RM 139 go back to 30 Mbps |
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leezhijiang
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Oct 16 2018, 10:23 AM
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Getting Started
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QUOTE(Uzura @ Oct 16 2018, 10:18 AM) Just would like to check is there 2 order via dashboard when account being turboed? I lodged complaint via MCMC last week about my account, someone from TM called and said they acknowledged my complaint and will help me expedite. Yesterday TM called and said will upgrade my acc within 2 weeks. Today received SMS and i checked via dashboard got 2 order submitted with 1 pending and 1 completed [attachmentid=10070672] Means you will get Turbo in few days |
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leezhijiang
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Oct 16 2018, 11:01 AM
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Getting Started
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QUOTE(phenomphantom @ Oct 16 2018, 10:59 AM) U shud be glad u get 300M+ultimate+600 min call for merely RM129, not necessary for u to come n brag here. I get 300 Mbps at default price RM 199, they say you wan 139 I give u back 30 Mbps |
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leezhijiang
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Oct 16 2018, 02:07 PM
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Getting Started
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QUOTE(B u B u @ Oct 16 2018, 01:57 PM) I'm currently paying almost RM200 for this package "UniFi Advance 30Mbps + Ruby (MU 2017 Campaign)". Still under contract until JUN2019, am I able to get any free upgrade now? I already got mine. Technically they should adjust you to RM 139 / RM 149 |
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leezhijiang
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Oct 16 2018, 02:16 PM
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Getting Started
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QUOTE(B u B u @ Oct 16 2018, 02:12 PM) Is it automatic? Or i need to call customer service? TQ The turbo upgrade is Phase by Phase la, mayb some escalation will help u speed up a little. Anyway, I guess you will still paying RM 200+ for 300 Mbps although MSAP clearly states that only RM 139 |
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leezhijiang
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Oct 16 2018, 02:37 PM
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Getting Started
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QUOTE(kupongson @ Oct 16 2018, 02:12 PM) rm139 is just for unifi only right? + hypptv additional rm30? is it? RM 139 includes STD20 and Hypp TV |
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leezhijiang
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Oct 16 2018, 03:28 PM
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Getting Started
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QUOTE(tomastan4134 @ Oct 16 2018, 03:27 PM) anyone here using asus ac86u or 88u ? can give some recommendation on these 2 routers? which has the best coverage and performance? im on 300mbps ac86u is sufficient already |
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leezhijiang
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Oct 16 2018, 03:35 PM
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Getting Started
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QUOTE(tomastan4134 @ Oct 16 2018, 03:33 PM) but ac88u only about RM200 more. than ac86u. so you suggest to just get ac86u ? Save that money and get AC86U, you cna get a secondary AC2600M rating router at less than RM 200 in Taobao |
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leezhijiang
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Oct 16 2018, 04:04 PM
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Getting Started
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QUOTE(tomastan4134 @ Oct 16 2018, 03:46 PM) okie.. i'll start saving up then. now sure this ac86u can serve my 13K sqft 2 story bungalow or not? Haha I guess you need one AC88U and 2 to 3 AC86Us Hahaa |
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leezhijiang
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Oct 17 2018, 08:44 AM
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Getting Started
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QUOTE(YoungMan @ Oct 17 2018, 08:42 AM) How's the crowd at Quill City TMPoint during weekend? May want to pay them a visit for one of my unifi acc in KL. TM point bo open during weekend |
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leezhijiang
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Oct 17 2018, 08:50 AM
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Getting Started
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QUOTE(kelembai @ Oct 17 2018, 08:49 AM) Wohoo i been turbo last night, 100 to 800. (Rm169 plus unifitv rm30). Tested using tplink ac1200 got 700-800 mbps and upload average 200 mbps using normal cat5 cable. My area, Subang Bestari No email and only got sms last night after Make 2 complain via live chat and 1 complain via my unifi portal. All ticket been close after complain Why complain ? It is good that you get 700 to 800 already |
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leezhijiang
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Oct 17 2018, 10:17 AM
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Getting Started
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I just lodged report to KPDNKK against TM for unfair pricing and their refusnal to adjust the pricing accordingly and also other options which against MSAP also,
30 Mbps for RM 139, No turbo upgrade
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leezhijiang
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Oct 17 2018, 10:44 AM
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Getting Started
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QUOTE(shahie @ Oct 17 2018, 10:40 AM) they will clearly tell you to be patient, turbo is on his way. just a matter of time, even worst if they clearly email you on your turn. if you still unhappy and can't wait, rm129 for 100mbps is a choice. many already face this matter. lol I already got my Turbo upgrade dy |
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