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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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leezhijiang
post Oct 17 2018, 11:39 AM

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QUOTE(kelembai @ Oct 17 2018, 10:51 AM)
You just reply the thread around 10 am and suddenly you got turbo, wow congratulations
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I got it since last week already. I just beh song need pay RM 199 for 300 Mbps while others got 500 and 800. Furthermore, TM slammed me ask me diam diam say if you wan RM 139 go back to 30 and No turbo for u
leezhijiang
post Oct 17 2018, 12:04 PM

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QUOTE(junclj @ Oct 17 2018, 11:59 AM)
even now mcmc complaint is not 100% working at all. TM has never assign my complaint, already wait for a week but still no assignee.
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Yeah. MCMC also can't do anything. I just due to overwheming complains
leezhijiang
post Oct 17 2018, 02:55 PM

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QUOTE(^Ware^wolf @ Oct 17 2018, 02:06 PM)
whatsapp MCMC or call MCMC to follow up . i whatsapp them and got my replied within 2hours... Case escalated to TM and TM is working on my case.
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MCMC got whatsapp de meh
leezhijiang
post Oct 17 2018, 05:42 PM

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QUOTE(NubPro @ Oct 17 2018, 05:33 PM)
Hmm all unifi social accounts changed their profile picture to a gradient pink.....what could this mean?

Time bought Unifi???? The prophecy...
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Ya lor I also curious. Check calender pun tak ada apa apa special event pun.

I think they wan to celebrate more than 50% of customers got upgraded to Unifi from Streamyx

PS: Pink is a color of support for Breast cancer event in October

This post has been edited by leezhijiang: Oct 17 2018, 05:43 PM
leezhijiang
post Oct 17 2018, 07:58 PM

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QUOTE(ASAP @ Oct 17 2018, 05:02 PM)
Any sifu here can share how to bypass the Unifi 800 throttle on torrent? Currently downloading at 15Mbps and not at their full potential. Thanks
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In Bitorrent / Utorrent go to preferences > Bandwidth > Increase Global number of connections 2200 > Maximum number of peers connected per torrent 1100

Use this as listening Port : 44588 40k range

In bit torrent set outgoing protocol connection as forced.
leezhijiang
post Oct 18 2018, 10:53 AM

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QUOTE(YoungMan @ Oct 18 2018, 10:46 AM)
Read this link
Kesian this uncle. Paying RM199 for ancient 20mbps connection.
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20 Mbps is quite ancient already, Is those old VIP package 20 Mbps which should be 100 Mbps, and after Turbo upgrade it should be 800 Mbps. They should have revised it for them at RM 129 for 100 Mbps automatically
leezhijiang
post Oct 18 2018, 11:05 AM

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Anyone tried using a voip phone with RJ 45 port and plug into your router to make calls?

I wonder whether voip phone will work a not
leezhijiang
post Oct 18 2018, 11:14 AM

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QUOTE(MrSpeedy @ Oct 18 2018, 11:08 AM)
It's TM fault.
Why we need to renew contract to enjoy high speed low price?

Just be like TIME. All customers eligible to get upgrade with readjusted to the lower price automatically. No renew contract, customer needed to begging like a dog to TM bullsh*t.
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yes
leezhijiang
post Oct 19 2018, 11:31 AM

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QUOTE(fruitie @ Oct 19 2018, 11:29 AM)
Yes with 600 minutes as well.
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I am so speechless
leezhijiang
post Oct 19 2018, 03:00 PM

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QUOTE(pwf @ Oct 19 2018, 02:56 PM)
Well, i went through hell to get them to do the same thing. Mine took almost one month just to do a simple job. Long story short, I logged almost 30 reports, makes 50 complaint before they actually do it.

By the way, did they ask to make appointment with you? According to TM, if you are coming from 30mbps to 100mbps, they will need to either get the technician to set do configuration outside your house or they need to configure your modem. Only those which previously above 30mbps and downgrade to 100mbps, they can do it via system. How far this is true, I don't know. That what the complaint manager told me.

That explain why many do not appointment and once they go back, they are automatically being change to 100mbps. I hope this information help
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No such thing, everything can be configured remotely now
leezhijiang
post Oct 23 2018, 11:48 AM

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QUOTE(Fantasia @ Oct 23 2018, 11:43 AM)
no more interruption when using internet as well. i remembered when i use dial-up to play RO. have to disconnect all the time when my parents need to use phone. damn potong steam
okay, thanks a lot =)
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What is RO ?
leezhijiang
post Oct 23 2018, 01:59 PM

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QUOTE(geekster129 @ Oct 23 2018, 12:00 PM)
Slapped with RM300++ bill just for IRC/ICQ
Then slapped again by parent because they have to pay the bill.

For me i think later my VIP10 to 100Mbps will be a huge difference because streaming 4K (2160p) on Youtube is stuttering so i cant fully utilize my 4K TV

Not to mention when game patches these days are huge. Still remember FFXV day one patch on the PS4 took 7.2GB Took me few hours waiting before i can play it
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Now 7.2 GB is a piece of cake with 100 Mbps and above.
leezhijiang
post Oct 23 2018, 02:26 PM

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QUOTE(tomastan4134 @ Oct 23 2018, 02:19 PM)
Finally my ac88u arrived in the morning. 
Can wait to see this thing how good it is 

  Will update here once I set up at home
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No kena kastam tahan ? I guess since Turbo upgrade many ppl started to buy Asus router from Taobao. Soon kasta will know and start to tahan package and impose tax.

Actually we need to have MCMC permit to import routers / communication equipment
leezhijiang
post Oct 24 2018, 08:40 AM

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QUOTE(fruitie @ Oct 23 2018, 11:50 PM)
So that means I straight buy an Asus router from Taobao, can use here? I wonder how to set UniFi TV since there's no UniFi profile set up?
I see so many variants, got China and International. International should be the one? Thanks in advance.
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No need care what profile, if you know VLAN then you can setup dy.

Put IPTV port as VLAN 600 , the rest VLAN 500
leezhijiang
post Oct 24 2018, 01:21 PM

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Finally after long long email escalation, and follow up, I finally got my 300 Mbps for RM139
leezhijiang
post Oct 24 2018, 02:14 PM

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QUOTE(LostAndFound @ Oct 24 2018, 02:05 PM)
Congrats. How long the complaint process? I'm also on RM139, and followed advise here to bug them daily, so far a few days di. Kesian the CS. So far they keep claiming I've already been put on the 'expedite' list...
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From October 5 until yesterday, I was paying RM 199 for 30 Mbps initially, I think with the numbers of complains the expedite list also very long. They are just not transparent enough to give estimation on progress

This post has been edited by leezhijiang: Oct 24 2018, 02:16 PM
leezhijiang
post Oct 24 2018, 02:24 PM

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QUOTE(mylinear @ Oct 24 2018, 02:22 PM)
Do a TM speedtest a few times and see if you get consistent results. What speeds do you get?
Its a pity that users have to go through so much hassle to get something that can easily be fixed by them in the first place.
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tHERE ARE STILL MANY USERS PAYING rm 179 / rm 199 FOR 30/300 Mbps which is above market value. TM only take action when they get the heat ( MCMC, law suit. escalation and etc)
leezhijiang
post Oct 24 2018, 03:00 PM

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QUOTE(mylinear @ Oct 24 2018, 02:58 PM)
A cuple of users have posted before where they got price reduced to RM119 for 30M. I think also in high-rise.
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Should be less than that 30 Mbps for RM 89/99 will be fairer because the current market value for 300 Mbps is RM 139, unless TM provide assurance to upgrade infra to support 300 Mbps speed in the future, until that customer should not be charfed for more than RM 99
leezhijiang
post Oct 24 2018, 03:52 PM

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QUOTE(HTHVampire @ Oct 24 2018, 03:50 PM)
Hi,

Currently I'm having streamyx Blockbuster Combo 1Mbps + free tm fixed line calling nationwide with a price of RM70.

Just now, I received a call to confirm on my free upgrade to Unifi lite 10M package + aneka hypp tv.
Somehow, I can't remain the same price, either I pay for RM70 for 1 year and after that, I need to pay at the normal price which is RM129. Another option is that I pay for RM80 under contract and the price will be remained permanently.

As I understand, if this is a FREE upgrade, why they need to increase my bill no matter which option I opt for? Anyone facing the same situation as well?

Thanks
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but RM 129 is for 100 Mbps isn't it ?
leezhijiang
post Oct 24 2018, 07:58 PM

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QUOTE(ThornsFC @ Oct 24 2018, 05:49 PM)
What was the speed of your previous plan? 30mbps? Renewed contract? What are the changes to your unifitv and phone plan?
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All remain just I need to pay RM 139 only

QUOTE(Fantasia @ Oct 24 2018, 06:20 PM)
For those who already got turbo-Ed to 500 or 800 Mbps, can u fully utilise the speed when u downloading stuff into ur HDD?
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Nope

This post has been edited by leezhijiang: Oct 24 2018, 08:00 PM

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