I don't have the habit to check my statement as I'm very dependant to M2U, I just realised a lot of my points have expired since December.

Funny enough I did redeem once around Oct for SST waiver. Latest ones will be almost 7k just expired in Jan + Feb while I only redeemed 20k in early March for my M2Premier SST.

Heartache. I hope you all don't do such silly mistake like I did..

Yeah but I can't remember the password to open the file so I usually don't bother and will check directly by downloading from M2U site. However, this is not done too.

I blame nobody but my own negligence, so you guys just be careful.

Yeah 50k is a lot. Luckily I redeemed for SST waiver for my M2P else I will lose more.
April will continue using it for SST waiver, at least won't be forfeited so fast.

It's never removed and I reload on every weekend.

I know but didn't work for me, maybe I did change some time back. After all, I have been using this card for 8 years so it's not a surprise if I did change or forced to change. Not sure and don't want to remember.

I mainly use Grab for my daily rides.

Maxis - I'm not sure because I don't use Maxis. I believe you can search Maxis in this thread.

Astro, I just use M2U bill and pay with AmEx on weekends.

Not a Boost fan, so never mind.

Hmm? Really. Not sure now but I paid on 2nd March via M2U bill. Saved my Astro account there years ago, have no issue every time.

Credit balance.

His cards were approved in 2015 according to his previous post.
So, there is no issue on that.

Just call CS will be easier.

Call CS to request for change. I was just answering your query whether can use hotline/email.
If you are in KV, can get within the same day if you apply on a working day from The Gardens or 1U Card Centre.

I mentioned working day, so weekends no. Can only collect on next working day which is Monday.
If go on working day also make sure to apply during working hours and safest is by 2 pm, if too late they cannot emboss on time and have to collect on next day too.

Newer terminals should be OK.

Not bad but can get all on the same day if you do earlier. What time you requested?

Yeah, if 8pm will be next day.
Hmm. Mine is still the same, not sure if that matters to you, you can call CS to check out the reason.

First time have to use PIN & Pay before start using contactless feature.

If you want the AmEx replacement, it's free.

Well, it depends on the merchants. As I use mainly for GrabPay and also Boost now, they will all be transacted and posted on the same day so should be OK to also spend in next week.

Oh didn't know we have to wait for another week if wanna maintain the year. It wasn't like this earlier, not sure what's the rationale behind it. I got it some time back so still no such thing yet, managed to maintain the year back to 2011.

If you got your cards only now, no more chance to cancel the Visa/MasterCard. Only cards approved before 1st September 2018 can cancel it.