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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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LostAndFound
post Oct 4 2018, 12:00 PM

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QUOTE(MGM @ Oct 4 2018, 11:53 AM)
Having multiple cards can probably reduced such problem, whereby u exchange to the Paypass card one by one so that u still have BP cards to use at all times.
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Agree, but it's BigPay's job as service provider to minimise impact on their customers.

Besides, it's a hassle to use my wife's BigPay when she may have to use it at the same time. Unless of course you have college-going kids etc. (is there an age limit for BigPay? Can I get one each for my toddlers?)
LostAndFound
post Oct 4 2018, 12:30 PM

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QUOTE(celaw @ Oct 4 2018, 12:06 PM)
When our credit card expired and bank replaced with new credit card, it come with same 16 digit number. Why BigPay unable to do so for upgrade?
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'Expire'. It's re-issuing the same card with new expiry date. BigPay card replacement is not the same.

Ever had a fraud case on any of your CC before? That one they return the card is totally different number. This is more of a similar situation with what BigPay is doing.


QUOTE(raist86 @ Oct 4 2018, 12:07 PM)
To all those who keep harping on bigpay being another source of easy money for Air Asia do read up on BNM E-Money / E-Wallet regulation policy. Can be found here : http://www.bnm.gov.my/microsite/ps/gl_016_3.pdf specifically subsection 10.2 onwards.

Funds collected are separate from working capital and expenses. Even on the interest income from the fund can only be used if the amount is excess of total e-money liability.
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Interestingly enough.... how is a fund supposed to earn interest if it can't be invested? For BigPay it makes sense, since they'll be using a bank's accounts, but if you're a bank....
LostAndFound
post Oct 4 2018, 04:39 PM

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QUOTE(beebee1314 @ Oct 4 2018, 12:36 PM)
Well my numbers came from ministry of finance, and bank negara.

Spent the money? Do you reload 7k, and spend it in one go?? I doubt so.
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Yes, why not assume that everyone reloads 7k just like you. And that everyone just like you is scared to withdraw more than 3k per month. Regardless of the fact that IN THIS VERY THREAD people are reporting no problem with multiple withdrawals, people are mostly talking about reloads of smaller amoutns (2.5k from SCB being the higher range, mostly doing 480 per week for PBB).

QUOTE(beebee1314 @ Oct 4 2018, 12:45 PM)
LOL underestimated? My RM2.7bil unpaid oustanding came from ministry of finance, the stats taken from 2016 though. Not too many years back. Did you google? Try googling. If you say this amount is wrong, it equates to saying the ministry of finance gave a fake figures. Amazing how you have friends that do not pay full. You're probably in the wrong circle of friends then.

And less than 5k? LOL ask everyone here. Many topup upto more than 5k a month. There are even some here, who topup Rm9k just to churn airmiles and etc. To say I put 5k as an average, is plucking figures, is an overstatement.

You dealt with prepaid cards, that don't allow easy withdrawals, and mostly only accepts cash. BigPay, is a different mechanism. Allowing withdrawals, and allowing credit card reloads, is like taking advance cash from banks, without paying the interest.
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Your numbers are plucked from thin air because they lack context. In particular your assumptions on how much BigPay/Airasia will make, which is based on rubbish.

You are assuming things just to support your idea, and then defending your assumptions by pointing to some other figures (which is not what people are even criticising).
LostAndFound
post Oct 5 2018, 07:00 AM

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QUOTE(eddie2020 @ Oct 5 2018, 05:18 AM)
i have a question... are we able to top up with cc from other country? Lets say USD, can we top up usd to bigpay or it will auto convert?
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You will be charged RM.

QUOTE(ClarenceT @ Oct 5 2018, 06:13 AM)
You are using the Bigpay card issued by BigPay Malaysia, so it is regulated by Bank Negara. The currency is always in RM.
Wait till Bigpay US issue another Bigpay card to you.
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Unlikely that BigPay sets the restriction for only Malaysian CC. If you have a overseas CC they'll accept it, but the overseas Bank will charge all the normal overseas fees so likely not worth it. In fact BigPayJonathan did mention last week or so in an example about overseas visitor using their CC to pay into BigPay.
LostAndFound
post Oct 6 2018, 01:35 PM

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QUOTE(tan_aniki @ Oct 6 2018, 01:27 PM)
I think BP has limited the withdrawal limit per transaction to RM2k… The machine which I used to get RM4k per transaction has become invalid amount when I try to… I think it happen with the same case as Boost as they don't want to release the money to them…
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Insufficient information based on your single case to conclude that. Can we get confirmation from others that they're not able to withdraw >2k?
LostAndFound
post Oct 6 2018, 02:22 PM

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QUOTE(tan_aniki @ Oct 6 2018, 02:20 PM)
not single, last month also like that...
i used to withdraw on the first weekend of each month because usually they put more money for people to withdraw after payout each month, i thought it's one off case but it seems like BP has done something and soon Jonathan will deny it same like the Boost case...
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End of last month I withdraw 3k so definitely there's no BP restriction for that amount....
LostAndFound
post Oct 8 2018, 11:23 AM

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QUOTE(BigPayJonathan @ Oct 8 2018, 11:06 AM)
There was problem on Boost side and they were working on fixing it. Apparently, they're done smile.gif Genuine mistake on their part from what I gather!
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Lol you can be politician di. We all here want juicy stories, fighting etc. 'Genuine mistake' and nobody's fault no fun!

Of course best part is that now easier to use both your products....
LostAndFound
post Oct 11 2018, 10:03 PM

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QUOTE(tonytyk @ Oct 11 2018, 09:31 PM)
Has it been confirmed that we are not able to receive OTP when we are oversea?
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Those saying they "can't" is because they use the local SIM card of the country they're in and not their own home country sim card. Of course can't receive that way. Some options:-

1) dual SIM phone
2) backup phone just for that purpose
3) carry around the SIM card and the tool to open your SIM card holder
4) just use roaming even for data, don't use local SIM
LostAndFound
post Oct 13 2018, 10:50 PM

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QUOTE(cashie @ Oct 13 2018, 08:13 PM)

as for ATM that can withdraw rm4000. sunway pyramid's hong leong ATM can do that - it is near to the burger king.
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This is good, easy to access for me!

If worried about safety, can directly go to the set of Maybank ATM near Kim Gary, deposit there.
LostAndFound
post Oct 15 2018, 09:28 AM

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QUOTE(celaw @ Oct 15 2018, 09:23 AM)
Just want to top up BigPay. Is it down again? Very very unreliable... sad.gif
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Was working fine at 7+am before I left for work.
LostAndFound
post Oct 22 2018, 09:20 PM

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QUOTE(cashie @ Oct 13 2018, 08:13 PM)

as for ATM that can withdraw rm4000. sunway pyramid's hong leong ATM can do that - it is near to the burger king.
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Just tested this myself, working as described. Thanks man!
LostAndFound
post Oct 23 2018, 11:12 AM

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QUOTE(beebee1314 @ Oct 23 2018, 07:55 AM)
Not about browsing Lowyat forum. By the way, we have bigpay Jonathan here.

Back to your usage, if you do that, one day they will ban everyone. Like the forum says, do it in moderation. If every newbie coming using this card do the same thing, one day they will increase the transaction fee.

Do like what most people do. Use not only  to topup and withdraw to earn CB, but as a daily card as well.
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If and when they change TnC, not under our individual control. Or do you believe only LYN members use this withdrawal 'tactic'?

No benefit will remain forever.
LostAndFound
post Oct 23 2018, 11:55 AM

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QUOTE(fairylord @ Oct 23 2018, 11:14 AM)
Aiks..i missed out your quoted ATM. But, unable to confirm as I'm not nearby, after HappyGuy reported, I guess none reported the adverse, so deem to be fine.
You may kindly try and update us.  console.gif
I can update post #01 once clarified. icon_rolleyes.gif
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HLB Sungai Long? I can try, next round when want to withdraw.
LostAndFound
post Oct 23 2018, 06:08 PM

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QUOTE(beebee1314 @ Oct 23 2018, 03:35 PM)
Lol I didn't say LYN member only use this tactic. What I'm saying is in general, if everyone, newbies and oldies tog, keep abusing it, they will one day change the terms.

That's why the forum has been telling ppl to do it in moderation, and not today deposit, today withdraw.
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And providing random advise in one LYN thread is going to affect the overall consumer behaviour.... how?
LostAndFound
post Oct 24 2018, 02:13 AM

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QUOTE(beebee1314 @ Oct 23 2018, 09:38 PM)
Lol random. Oh well I'm gonna ignore fools like you. Go on. Milk the cow till it's dry.

Asking a stupid question like that when this has been explained countless times in this thread. Not gonna feed trolls like you. No wonder most credit cards keep changing their benefits, because fools like you keep telling them it's okay to abuse it. Congrats.
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You seriously overestimate the reach of this forum Vs the usage of this card. And so you assume the arbitrary advise here has a significant effect on overall usage. Without evidence.

Service providers job is to monitor for actual abuse that they can't tolerate. Users job is to use within the bounds of reasonable behaviour. Not to "Jaga" the service provider feelings or margin.

That's why when BigPayJonathan appeared here we straight wanted to know black and white limits for various behaviours, especially since got one user reported was banned. Since then no other report of bans, and the 10k credit card limit imposed. He also assured that if there's an issue they'd call first rather than imposing a direct ban. And he is obviously aware of the cashback and withdraw game because he was previously active when we're freely talking about it, not once did he indicate this was abuse (even though as we all know this sort of activity costs BigPay money).

But go ahead, exercise some self imposed limit if it makes you feel better.
LostAndFound
post Oct 24 2018, 10:00 AM

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QUOTE(talexeh @ Oct 24 2018, 09:56 AM)
BREAKING NEWS: Even BigPay employee doesn't fully trust the reliability of BigPay & had to change for cash prior to oversea travel.

/s

Glad to have you back. Looks like you made it in time to help us unravel about a cloned card case a couple posts above.
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rclxms.gif
LostAndFound
post Oct 24 2018, 11:56 AM

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QUOTE(stevenkkh @ Oct 24 2018, 11:06 AM)
I don't this is BigPay concern at all as they still earn whenever you withdraw from the ATM with RM6 charges. At anywhere, they are more happier anyone using their card and services especially those with fees as this is their income, imagine thousands of people withdrawing from the card, how many fees they are earning.

Their current target is enlarge the customer base and once their customer base is large enough, those waive fees till further notice will come.

For other credit card especially cash back benefit, those are the people that might take action instead.
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Please calculate what BigPay is paying in fees to accept credit card payment for reload then compare that to your tiny RM6 fee. They are losing money on every 'round-trip' (credit card reload to them they pay more, withdraw they earn less, plus they still have to pay a fee for that).

This won't last forever. The question is whether you want to advocate for users behaving in a restrained way or not (and whether your advocacy got any use).
LostAndFound
post Oct 25 2018, 11:35 AM

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QUOTE(wanttobuylaptop @ Oct 25 2018, 11:19 AM)
.
no commercial bank loses money in malaysia, so, please please please do no worry about these company anymore including big pay.
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You must be quite young. Ever wondered why banks had to merge left right and center 20 years ago?
LostAndFound
post Oct 26 2018, 02:11 PM

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QUOTE(cybpsych @ Oct 26 2018, 01:56 PM)
from bigpay faq

6. Is there a limit on contactless payments?
The daily cumulative limit for contactless payments is RM250. Any further transactions will require a PIN.

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I wonder whether the daily period is based on Malaysian midnight-to-midnight or calendar day....
LostAndFound
post Oct 27 2018, 08:52 AM

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QUOTE(rapple @ Oct 27 2018, 08:47 AM)
That's good to know.

Grab still can't transfer the money out though.
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Well you could probably use the grabpay CC to reload your BigPay or Boost =p

That being said, I don't think the actual card is in anyone's hand yet? If it's using the same GrabPay wallet then it's a real win, but suspect it won't.

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